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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Very easy online ordering process. Prices are very competitive as well.
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Posted 1 year ago
Found the glasses with no problem and they were the cheapest
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Posted 1 year ago
You called my eye doctor and I did not want you to. I sent you my eye prescription in but yet you called my eye doctors office. They thought I was going to purchase from them but now you have alerted them of what I was going to do. Im very upset over this!
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 1 year ago
I found an amazing price of the sunglasses I’ve been looking for. EZContacts gave me an extra discount on my first order, very easy to order and ships my order the following day. I’m a sunglasses collector and will definitely keep buying from them. Thank you!
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Posted 1 year ago
Commendable customer service.
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Posted 1 year ago
I had ordered from them before so I actually had an account which made things a lot easier
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Posted 1 year ago
Gotten many eyeglass and sunglasses from this site. Never had any issues this far . Fast shipping
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Posted 1 year ago
Prompt processing of order and delivery Correct Rx filled
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Posted 1 year ago
It's pretty straight forward and simple to use. My main complaint is the time it takes before it ships and it would be nice if customers were made aware of that time line when ordering.
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Posted 1 year ago
Hi there, Thank you for taking the time to share your thoughts! We’re glad to hear that you find our service straightforward and easy to use. We appreciate your feedback regarding shipping times. We understand that clear communication about timelines is important for our customers, and we’re always looking for ways to improve this aspect of our service. Your suggestion will help us enhance the ordering experience for everyone. If you have any other questions or need assistance, please feel free to reach out. We’re here to help!
Posted 1 year ago
easy
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Posted 1 year ago
awesome service
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Posted 1 year ago
Great prices on desired frames, excellant customer service. Small delay from supplier, but notifications were great.
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Posted 1 year ago
Ordering was easy and shipping was quick!!!
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Posted 1 year ago
Easy website to order from but I placed an order on 9/3/2024 and it got shipped on 9/16/2024. That seems like a very long time to pick 2 boxes of contacts, put them in an envelope, add a shipping label and send it on its way.
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Posted 1 year ago
Hi there, Thank you for your review! We’re glad to hear that you found our website easy to use. We apologize for the delay you experienced with your order. We strive to process and ship all orders as quickly as possible, and we understand that a shipping time of over two weeks can be frustrating, especially for a simple order like yours. Your feedback is valuable to us, and we’ll use it to improve our processing times in the future. If you have any further questions or need assistance, please don’t hesitate to reach out. Thank you for your understanding!
Posted 1 year ago
my order, still has not arrived, it's been almost one month!
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Posted 1 year ago
Hi there, Thank you for reaching out. We understand how frustrating it can be to wait for an order, and we sincerely apologize for the delay. We’re pleased to inform you that your order has shipped! You should receive tracking information shortly, which will allow you to monitor its progress. If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your patience and understanding.
Posted 1 year ago
4-6 weeks is too long to wait, can you tell me why it takes so long?
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We understand that a 4-6 week wait might seem lengthy. This delay is a result of some delays with the manufacturer that we’re working hard to resolve. We’re doing everything we can to speed up the process and minimize the wait time. We appreciate your patience and will provide updates as soon as we have more information. If you have any additional questions or need further help, please let us know.
Posted 1 year ago
EZContacts was very easy to shop with. Thay have fantastic prices and excellent customer service!!
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Posted 1 year ago
Great shipping
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Posted 1 year ago
Very pleased with the personable service delivered on time
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Posted 1 year ago
Super easy and simple process!
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,702 reviews