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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Ez contacts is the only place I buy my eye wear. From glasses to contact lenses. They go above and beyond for their customers.
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Posted 1 year ago
So far everything is going great. I’ll keep u posted
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Posted 1 year ago
Ordered the YSL glasses on 24 July and received shipping confirmation 19 September. Doubt I'll be ordering anything again.
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Posted 1 year ago
Thank you for sharing your experience. We are truly sorry for the delay in shipping your order. We understand how disappointing it can be to wait longer than expected, and we sincerely apologize for any frustration this may have caused. We want to assure you that your order has shipped, and you should be receiving it soon. Your satisfaction is important to us, and we appreciate your understanding during this time. If you have any further concerns or if there’s anything we can assist you with, please don’t hesitate to let us know. We value your business and hope to provide a better experience in the future.
Posted 1 year ago
I found that EZ contacts not only had the best price, with no hidden service fees. Customer service was very nice & helpful and my contacts shipped within hours of placing my order. Very happy overall!
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Posted 1 year ago
Took 2 weeks for my contacts to ship. Customer service was quick to respond to me when I contacted them, but that is too long to wait. Will go elsewhere next time.
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Posted 1 year ago
Hi there, Thank you for your feedback. We’re glad to hear that our customer service team was responsive, but we sincerely apologize for the delay in shipping your contacts. We understand that a two-week wait is longer than expected, and we’re continuously working to improve our shipping times. We appreciate your patience and hope you might consider giving us another chance in the future. If you have any further concerns, please feel free to reach out.
Posted 1 year ago
Quick and easy Love it!
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Posted 1 year ago
Hi, I receive a notification about the delivered but I never receive the package please check my purchase Joel Rivera 9013 Dupree Meadow Dr Angier NC 27501
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Posted 1 year ago
Dear Joel, Thank you for bringing this to our attention. We’re sorry to hear that you haven’t received your package despite the delivery notification. Please contact our customer service team directly at help@ezcontacts.com so we can investigate this issue and assist you further. We appreciate your patience and look forward to resolving this for you.
Posted 1 year ago
I ordered my glasses several weeks ago and have yet to receive them. I sent an email inquiring about the status and got nothing in return as far as a response goes. I gave my credit card and paid but have not gotten my purchase. Is this fraud and a real website? I’m starting to have my doubts.
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Posted 1 year ago
Hi there, Thank you for your feedback. We’re sorry to hear about the delay with your order and the lack of communication. One of our representatives has reached out to you with an updated ETA, and we hope this information helps ease your concerns. Please rest assured that we are a legitimate company committed to providing great service. If you have any more questions or need further assistance, feel free to reach out. We appreciate your patience!
Posted 1 year ago
Courteous and so helpful! Will use this company again.Thank you so much for all you did to get my script authorized!
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Posted 1 year ago
Good service and items
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Posted 1 year ago
Reasonably priced contacts and delivered fast
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Posted 1 year ago
Quality eye wear, affordable prices, stylish options, easy to use, excellent customer service
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Posted 1 year ago
My Oakley’s were a great price Fast shipping
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Posted 1 year ago
Love this Company great deals on name brand. Beats the big retail giants on price all the time.
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Posted 1 year ago
Great prices and fast delivery what more can I say
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Posted 1 year ago
The rep was very helpful
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Posted 1 year ago
The website needs some work had trouble getting to load then it kept glitching out and making me start over. And the website really isn't very informative about services and how to aquire them《like switching brands of contacts or switching from monthlies to dailies)
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Posted 1 year ago
Great customer Service: Customer Service Representative was pleasant, very patient and helpful. Provided all the information I needed and helped me fill the order for the lenses I needed.
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Posted 1 year ago
It’s horrible I spent over $100 and had to pay for shipping 😡😡😡
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Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We understand that you're having trouble getting free shipping on the product you want to purchase. It's possible that the product is already discounted, so it wouldn't qualify for free shipping, as free shipping is only available for products that are not discounted. Please feel free to reach out to us with your order number and we'll be glad to look into this for you. We appreciate your business with us and wish you a wonderful day ahead!
Posted 1 year ago
Majority of the frames I’ve gotten have been great! Only in pair I e continued ONGs e issues with but overall a good experience
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,702 reviews