Login
Start Free Trial Are you a business? Click Here

EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

This site has been a life saver for the past 8 years. I’ve recommended to plenty friends they all love it!
Helpful Report
Posted 1 year ago
Great customer service
Helpful Report
Posted 1 year ago
re order is not a simple as other ecommerce sites. also you constantly send sales and discount email but none of them ever apply to what i might order with you guys. switching to costco, they are easier to use and about 15% cheaper it looks like.
Helpful Report
Posted 1 year ago
Hi there, Thank you for your feedback. We’re sorry to hear that your experience with our reordering process hasn’t been as straightforward as you’d like. We understand how important ease of use is when shopping online. Regarding our sales and discounts, we appreciate your input and will take it into consideration as we strive to improve our offerings. If there’s anything specific you’d like to see or any way we can assist you further, please let us know. We value your business and hope to have the opportunity to serve you better in the future!
Posted 1 year ago
Quick and easy to navigate website. Prompt shipping and the very best prices around! Thank you!
Helpful Report
Posted 1 year ago
Dealing with out of network insurance makes this place a no brainer. They had the relatively obscure pair of glasses I wanted and were the cheapest I could find. Big fan
Helpful Report
Posted 1 year ago
Great price and fast response on inquiry. Very satisfied!
Helpful Report
Posted 1 year ago
Like
Helpful Report
Posted 1 year ago
Quick easy and clear
Helpful Report
Posted 1 year ago
10/10! My hubby’s glasses were super scratched and has had trouble finding glasses luckily I was able to find the same brand here on EZ and they just arrived today and let me tell you this man is happy, will definitely be purchasing from here moving forward! 🤍
Helpful Report
Posted 1 year ago
Ordered my frames a month ago, didn’t arrive yet!
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 1 year ago
It was easy to order
Helpful Report
Posted 1 year ago
Ordering from EZ Contacts was extremely EZ! Great price, lightning fast shipping and packaged very well! Thank you for making it fast and EZ 😀
Helpful Report
Posted 1 year ago
Easy process, great customer service, fast eyeglass delivery!
Helpful Report
Posted 1 year ago
I was surprised how quick i got them. Saw some bad reviews that gave me pause. The frame is legit and everything was smooth.
Helpful Report
Posted 1 year ago
My order was delayed by several weeks. I never received any communication as to what wa going on. I had to contact EZContacts a few times to find out the status of my order. It would have been much appreciated if you would've sent an email or text regarding the status of the order.
Helpful Report
Posted 1 year ago
Hello, Thank you for reaching out and providing feedback. We are so sorry to hear your order was delayed. We understand the frustration this must have caused and we are grateful for you bringing this to our attention. Upon investigation, we determined that there was indeed a delay with your order. However, it was dispatched on September 25th and is anticipated to be delivered to you shortly. We apologize for any inconvenience this may have caused. Your feedback will be taken into consideration as we strive to avoid similar issues in the future.
Posted 1 year ago
ordering and recieving was an easy process!
Helpful Report
Posted 1 year ago
Effective easy way to purchase my effective contact lenses, thank you
Helpful Report
Posted 1 year ago
Great customer service, quick response, quick service. They price matched.
Helpful Report
Posted 1 year ago
customer service very helpful
Helpful Report
Posted 1 year ago
I never received the package
Helpful Report
Posted 1 year ago
Hi there, Thank you for your feedback. We're sorry to hear that your package was not yet received. Meeting your expectations is our top priority, and we're actively working on ways to improve our service and prevent similar experiences in the future. In the meantime, we were happy to see that one of our customer service agents has been in contact with you and was able to resolve the issue for you. If you have any further suggestions or concerns, please don't hesitate to reach out. Thank you for your understanding, and we hope you have a wonderful day.
Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews