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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

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Phone:

8002172020

My contact lenses order arrived just three days after I placed it, much faster than I expected. I'm thrilled with it!
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Posted 1 year ago
Easy and secure
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Posted 1 year ago
Great first time experience .... love my glasses!
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Posted 1 year ago
Good quality excellent glasses.
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Posted 1 year ago
I paid for a 1 day shipping but still have to 3 days before it will arrive after the fact you guys shipped it out.what was the point of me paying for the shipping fee if its gonna be the same for a free shipping this is no good
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Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We're sorry to hear that you have not received your glasses in the time frame you were expecting. Upon checking your order, it appears that you've selected frames with prescription lenses. Please note that as stated on our website, frames with prescription lenses generally take 5-7 business days to process in our lab before they are shipped. Paying extra for expedited shipping unfortunately does not speed up the processing time in our lab. We make this information readily available on our website, but truly apologize if anything wasn’t clear to you. We'll be glad to assist you if you wish to downgrade your shipping and refund you the cost or make any changes to your order if you prefer to receive it sooner. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Very easy and efficient, lots of options to choose from.
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Posted 1 year ago
I broke a pair of glasses i had. fortunately, you had them in stock. Fortunately, I had confidence of the manufacturer and model from my receipt from years prior. (This day and age,we receive a email receipt once an order was placed. although I don’t like more email than is necessary, having the order confirmation, email would’ve been nice. Why, to confirm the order was successfully placed and would be shipped. I received emails regarding successful registration and offers as a new customer, but what I was really looking for was the confirmation of the order. I checked my Visa statement and it looks like it is moving forward.
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We sincerely apologize for any inconvenience regarding your order confirmation. We've just gone ahead and resent the order confirmation email to you. Please note that sometimes our emails can end up in spam folders, so be sure to double-check there if you haven't received it yet. If you still can't find the email, or if you have any other questions or concerns, please don't hesitate to reach out to us directly at help@ezcontacts.com and we'll be glad to assist you further.
Posted 1 year ago
Website was easy to navigate, best price compared to 8 other sites, and product was shipped days ahead of schedule.
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Posted 1 year ago
excelent and Fast. Thanks for everithing. very REsponsability !!!!
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Posted 1 year ago
I do like them but that are just a little big a keep sliding off my face. But other than that I do like them
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Posted 1 year ago
I’ve been purchasing my contact lenses from EZ Contacts for a while now, and I’m consistently impressed! The product quality is always top-notch. What I love most is how fast the shipping is—my lenses always arrive sooner than expected, which is super convenient. Overall, I’m very satisfied with their service and will definitely keep coming back!”
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Posted 1 year ago
easy informative trustworthy
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Posted 1 year ago
Friendly and professional, also quality products!
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Posted 1 year ago
Second pair I purchase from you, let see how quick you can ship the new order. Always 100% reliable service. Miguel Isabal
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Posted 1 year ago
Very Helpful and was great pleasure to work with! Excellent Customer Service!
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Posted 1 year ago
Nayana was extremely helpful, prompt and professional. Her ability to solve my issue and go the extra mile ensured that I will continue to order from EZcontacts. Please provide her with any incentives your company offers because her service was excellent.
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Posted 1 year ago
I had to contact customer service. They told me my prescription was no good. So I asked him to contact my doctor at first they didn’t want to but then they said they would.
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Posted 1 year ago
Placed order on September 22 label was not created till the 25 on a 3 to 5 day delivery needless to say did not get here for the wedding and vacation I was going on Thanks
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We are so sorry to hear about the delays with your order. After checking the details, it looks like our team has already reached out to assist you. We know how important it was for you to have your items for your wedding and vacation. If there's anything further we can do to help, please let us know. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
I ordered a pair of frames and expedited the order because it was a specific need I had and I needed it quickly. After a week I emailed customer service and they told me it was out of stock and in 2-3 weeks it should be replenished. The email was nice but had I known it wasn't in stock I would have gone to another retailer since I needed it really badly. The extra I paid for shipping was a waste since it's been almost a month waiting for it.
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Posted 1 year ago
Hi there, Thank you for your feedback. We sincerely apologize for the confusion regarding your order. Unfortunately, our website did not reflect the accurate ETA for your item, but we’re aware of this issue and are actively working to improve it. We understand how important it is to receive your frames quickly, especially when you need them for a specific purpose. If there’s anything we can do to assist you further, please let us know. Your satisfaction is important to us! We appreciate your business and wish you a wonderful day ahead.
Posted 1 year ago
So far So good. Can't wait to try them
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews