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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

The best customer service and so prompt!
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Posted 1 year ago
EZContacts offered just the glasses I wanted at a terrific price.
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Posted 1 year ago
EZContacts are very professional!
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Posted 1 year ago
I love my glasses! My insurance would not provide any coverage because the glasses were available through an in network provider so it's probably best not to plan on that when ordering.
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Posted 1 year ago
It was a mistake to pay $39ish for one-day shipping. The order didn't arrive on time and the only answer I got was, "I'm sorry." I requested to delete my account and unsubscribed to EZ Contacts'emails.
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Posted 1 year ago
Hi there, Thank you for your feedback. We’re sorry to hear about the confusion with your order delivery. To clarify, our 1-day shipping applies once the order has shipped. Orders placed after 2 PM are processed the next business day. Since your order was placed at 10:48 PM on September 18th, it was processed on September 19th and shipped that day, arriving on September 20th. As a courtesy, we’d like to offer you a partial refund on your shipping fee. We truly appreciate your loyalty over the years and want to ensure you feel valued. We appreciate your feedback about the clarity of our shipping information, and we will work on improving it. If you have any further questions or concerns, we’re here to help!
Posted 1 year ago
Easiest contacts I've ever ordered
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Posted 1 year ago
I ordered a 90 day supply of daily contacts They came in 6 boxes. One of the six boxes was full of contacts that were not working correctly. When you open them up, they were folded up and they kept popping out of my eye. I contacted EZcontact. There was a lot of runaround and in the end I was told they were going to give me a refund of $16, to replace the one box of 30 contacts will cost me $64. I have tried to get in touch with them several times in different ways to avail. I’m very frustrated. I would not use EX contacts again. They have not replaced my defective contacts and offered instead a small credit that would not be enough for me to buy the product again. Angela
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Posted 1 year ago
gREAT sERVICE
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Posted 1 year ago
My contact lenses order arrived just three days after I placed it, much faster than I expected. I'm thrilled with it!
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Posted 1 year ago
Easy and secure
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Posted 1 year ago
Great first time experience .... love my glasses!
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Posted 1 year ago
Good quality excellent glasses.
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Posted 1 year ago
I paid for a 1 day shipping but still have to 3 days before it will arrive after the fact you guys shipped it out.what was the point of me paying for the shipping fee if its gonna be the same for a free shipping this is no good
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Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We're sorry to hear that you have not received your glasses in the time frame you were expecting. Upon checking your order, it appears that you've selected frames with prescription lenses. Please note that as stated on our website, frames with prescription lenses generally take 5-7 business days to process in our lab before they are shipped. Paying extra for expedited shipping unfortunately does not speed up the processing time in our lab. We make this information readily available on our website, but truly apologize if anything wasn’t clear to you. We'll be glad to assist you if you wish to downgrade your shipping and refund you the cost or make any changes to your order if you prefer to receive it sooner. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Very easy and efficient, lots of options to choose from.
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Posted 1 year ago
I broke a pair of glasses i had. fortunately, you had them in stock. Fortunately, I had confidence of the manufacturer and model from my receipt from years prior. (This day and age,we receive a email receipt once an order was placed. although I don’t like more email than is necessary, having the order confirmation, email would’ve been nice. Why, to confirm the order was successfully placed and would be shipped. I received emails regarding successful registration and offers as a new customer, but what I was really looking for was the confirmation of the order. I checked my Visa statement and it looks like it is moving forward.
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We sincerely apologize for any inconvenience regarding your order confirmation. We've just gone ahead and resent the order confirmation email to you. Please note that sometimes our emails can end up in spam folders, so be sure to double-check there if you haven't received it yet. If you still can't find the email, or if you have any other questions or concerns, please don't hesitate to reach out to us directly at help@ezcontacts.com and we'll be glad to assist you further.
Posted 1 year ago
Website was easy to navigate, best price compared to 8 other sites, and product was shipped days ahead of schedule.
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Posted 1 year ago
excelent and Fast. Thanks for everithing. very REsponsability !!!!
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Posted 1 year ago
I do like them but that are just a little big a keep sliding off my face. But other than that I do like them
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Posted 1 year ago
I’ve been purchasing my contact lenses from EZ Contacts for a while now, and I’m consistently impressed! The product quality is always top-notch. What I love most is how fast the shipping is—my lenses always arrive sooner than expected, which is super convenient. Overall, I’m very satisfied with their service and will definitely keep coming back!”
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Posted 1 year ago
easy informative trustworthy
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,702 reviews