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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

EZContacts had SootheXP individual 30 count at a terrific price. So glad I found them.
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Posted 1 year ago
I havent received my glasses
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Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We are so sorry to hear about the delay you are experiencing with your order, but we're pleased to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us at any time at help@ezcontacts.com should you have any further questions or issues. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Poor all around. This was my first and last time shopping with EZcontacts.
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Posted 1 year ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 1 year ago
Ordered an Oakley pair of sunglasses 4 weeks ago. Have not received them as of 10-1-2024
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
ez to order and the best prices
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Posted 1 year ago
Good response.
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Posted 1 year ago
Everything went good ordering them
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Posted 1 year ago
excellent online process efficient and chat help available
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Posted 1 year ago
Very easy to order from Website and the turn around time for the order is great. Thanks!
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Posted 1 year ago
This is the only place I buy my glasses no matter what love you guys!!
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Posted 1 year ago
Easy instructions to make an online purchase.
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Posted 1 year ago
Their prices were the lowest I could find. I received my contacts 3 business days after ordering them, I received exactly what I ordered and it was in good condition.
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Posted 1 year ago
The best customer service and so prompt!
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Posted 1 year ago
EZContacts offered just the glasses I wanted at a terrific price.
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Posted 1 year ago
EZContacts are very professional!
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Posted 1 year ago
I love my glasses! My insurance would not provide any coverage because the glasses were available through an in network provider so it's probably best not to plan on that when ordering.
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Posted 1 year ago
It was a mistake to pay $39ish for one-day shipping. The order didn't arrive on time and the only answer I got was, "I'm sorry." I requested to delete my account and unsubscribed to EZ Contacts'emails.
Helpful Report
Posted 1 year ago
Hi there, Thank you for your feedback. We’re sorry to hear about the confusion with your order delivery. To clarify, our 1-day shipping applies once the order has shipped. Orders placed after 2 PM are processed the next business day. Since your order was placed at 10:48 PM on September 18th, it was processed on September 19th and shipped that day, arriving on September 20th. As a courtesy, we’d like to offer you a partial refund on your shipping fee. We truly appreciate your loyalty over the years and want to ensure you feel valued. We appreciate your feedback about the clarity of our shipping information, and we will work on improving it. If you have any further questions or concerns, we’re here to help!
Posted 1 year ago
Easiest contacts I've ever ordered
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Posted 1 year ago
I ordered a 90 day supply of daily contacts They came in 6 boxes. One of the six boxes was full of contacts that were not working correctly. When you open them up, they were folded up and they kept popping out of my eye. I contacted EZcontact. There was a lot of runaround and in the end I was told they were going to give me a refund of $16, to replace the one box of 30 contacts will cost me $64. I have tried to get in touch with them several times in different ways to avail. I’m very frustrated. I would not use EX contacts again. They have not replaced my defective contacts and offered instead a small credit that would not be enough for me to buy the product again. Angela
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Posted 1 year ago
gREAT sERVICE
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews