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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Exactly the sunglasses i was looking for at a fantastic price! Delivery was less than a week.
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Posted 1 year ago
Ordered on-line, quick and easy with great discount and great overall price.
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Posted 1 year ago
The sales person was extremely helpful about locating the status of my order and making modifications to accommodate selecting the correct product for me and ensuring rapid shipping. Thank you!!
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Posted 1 year ago
Easy order process Good prices Free shipping Fast delivery Good customer service
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Posted 1 year ago
Good selection and pricing. Easy to locate items, and I like the “try on” feature.
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Posted 1 year ago
Thank you so much for your assistance and the professional services that you guys provide. I love that I chose your service. Thank you so much
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Posted 1 year ago
Very good pricing and easy to place an order.
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Posted 1 year ago
I have placed an order for my husband and now for my son. I was lucky to have Franco help me with the order. He is very knowledgeable at what he does he is also a gentleman. He made ordering a pleasure. I will be call in again for glasses hope to get him again. He deserves to be recognized.
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Posted 1 year ago
Representative was very Professional, and she didn't wonderful job with my order. Thank you and God bless you.
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Posted 1 year ago
I ordered a pair of glasses online and paid for 2 day shipping. 14 days later i still havent receieved the glasses and customer service continues to tell me they are still working on the glasses. I would not recommend using EX Contacts for glasses and find a company that has a better fullfillment platform.
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Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We're sorry to hear that you have not received your glasses in the time frame you were expecting. Upon checking your order, it appears that you've selected frames with prescription lenses. Please note that as stated on our website, frames with prescription lenses generally take 5-7 business days to process in our lab before they are shipped. Paying extra for expedited shipping unfortunately does not speed up the processing time in our lab. We make this information readily available on our website, but truly apologize if anything wasn’t clear to you. We'll be glad to assist you if you wish to downgrade your shipping and refund you the cost or make any changes to your order if you prefer to receive it sooner. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
My only issue is that I paid for 1-3 day shipping, and it still took a week. Ordered in Friday and today is Thursday, still have not received anything
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 1 year ago
Contacts are still a little on the expensive end. Good to see more discounts.
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Posted 1 year ago
YOU GUYS ARE LITERALLY THE BESSST!! Fast and responsive :)
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Posted 1 year ago
The online exam and the ordering process were easy but the two day shipping has taken a week and they're still not here. Estimated to be another three days. It costs extra for the expedited shipping so it should arrive on time. Order ahead of time.
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Posted 1 year ago
I paid extra to have my order shipped quickly. It has been 8 days and the tracking number states it will be 10 days before I receive my lens!!
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Posted 1 year ago
Hi there, Thank you for your review. We understand your frustration regarding the shipping timeline. According to our tracking information, your order shipped on September 25th and is expected to arrive by September 27th, well within the 3-5 day shipping timeframe you selected. We appreciate your patience, and we’re here to assist you if you have any further concerns!
Posted 1 year ago
Easy to order, good prices, and super quick shipping !
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Posted 1 year ago
It was easy to place an order and pay. My order shipped in a timely manner and is expected to arrive on time!!
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Posted 1 year ago
Easy order👍🏻 and fast delivery!
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Posted 1 year ago
I ordered my glasses with an estimated delivery of 3 weeks, once i placed my order it was updated to 2 months. Not ideal and should be more upfront with wait times.
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Posted 1 year ago
Thank you for your feedback. We sincerely apologize for the change in your estimated delivery time and understand how frustrating this can be. We strive to provide accurate and timely information about order fulfillment, and we’re sorry we fell short in your case. Your input is invaluable, and we will work on improving our communication regarding wait times. If you have any further questions or need assistance with your order, please feel free to reach out. We appreciate your patience and hope to provide a better experience in the future.
Posted 1 year ago
I am disappointed that ezcontacts is out of stock for my left contact lens (acuvue transutions).
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews