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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

YOU GUYS ARE LITERALLY THE BESSST!! Fast and responsive :)
Helpful Report
Posted 1 year ago
The online exam and the ordering process were easy but the two day shipping has taken a week and they're still not here. Estimated to be another three days. It costs extra for the expedited shipping so it should arrive on time. Order ahead of time.
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Posted 1 year ago
I paid extra to have my order shipped quickly. It has been 8 days and the tracking number states it will be 10 days before I receive my lens!!
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Posted 1 year ago
Hi there, Thank you for your review. We understand your frustration regarding the shipping timeline. According to our tracking information, your order shipped on September 25th and is expected to arrive by September 27th, well within the 3-5 day shipping timeframe you selected. We appreciate your patience, and we’re here to assist you if you have any further concerns!
Posted 1 year ago
Easy to order, good prices, and super quick shipping !
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Posted 1 year ago
It was easy to place an order and pay. My order shipped in a timely manner and is expected to arrive on time!!
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Posted 1 year ago
Easy order👍🏻 and fast delivery!
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Posted 1 year ago
I ordered my glasses with an estimated delivery of 3 weeks, once i placed my order it was updated to 2 months. Not ideal and should be more upfront with wait times.
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Posted 1 year ago
Thank you for your feedback. We sincerely apologize for the change in your estimated delivery time and understand how frustrating this can be. We strive to provide accurate and timely information about order fulfillment, and we’re sorry we fell short in your case. Your input is invaluable, and we will work on improving our communication regarding wait times. If you have any further questions or need assistance with your order, please feel free to reach out. We appreciate your patience and hope to provide a better experience in the future.
Posted 1 year ago
I am disappointed that ezcontacts is out of stock for my left contact lens (acuvue transutions).
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Posted 1 year ago
This site has been a life saver for the past 8 years. I’ve recommended to plenty friends they all love it!
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Posted 1 year ago
Great customer service
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Posted 1 year ago
re order is not a simple as other ecommerce sites. also you constantly send sales and discount email but none of them ever apply to what i might order with you guys. switching to costco, they are easier to use and about 15% cheaper it looks like.
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Posted 1 year ago
Hi there, Thank you for your feedback. We’re sorry to hear that your experience with our reordering process hasn’t been as straightforward as you’d like. We understand how important ease of use is when shopping online. Regarding our sales and discounts, we appreciate your input and will take it into consideration as we strive to improve our offerings. If there’s anything specific you’d like to see or any way we can assist you further, please let us know. We value your business and hope to have the opportunity to serve you better in the future!
Posted 1 year ago
Quick and easy to navigate website. Prompt shipping and the very best prices around! Thank you!
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Posted 1 year ago
Dealing with out of network insurance makes this place a no brainer. They had the relatively obscure pair of glasses I wanted and were the cheapest I could find. Big fan
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Posted 1 year ago
Great price and fast response on inquiry. Very satisfied!
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Posted 1 year ago
Like
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Posted 1 year ago
Quick easy and clear
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Posted 1 year ago
10/10! My hubby’s glasses were super scratched and has had trouble finding glasses luckily I was able to find the same brand here on EZ and they just arrived today and let me tell you this man is happy, will definitely be purchasing from here moving forward! 🤍
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Posted 1 year ago
Ordered my frames a month ago, didn’t arrive yet!
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 1 year ago
It was easy to order
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Posted 1 year ago
Ordering from EZ Contacts was extremely EZ! Great price, lightning fast shipping and packaged very well! Thank you for making it fast and EZ 😀
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,702 reviews