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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Was provided a 10% discount but there was nowhere to enter the code provided. Disappointed about that.
Helpful Report
Posted 1 year ago
Found EZContacts after spending 30 minutes trying to order on Lens.com. While checking out at Lens.com, I discovered their "secret" fees. I cancelled my order with Lens.com and will be a customer of EZContacts from now on!
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Posted 1 year ago
Good Good
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Posted 1 year ago
I was disappointed in how long it took to get the contacts. If said I would be notified if the shipment was delayed but I was not notified. I had to contact customer service myself. I was told that my order was waiting on one box of the four I ordered. I requested that the 3 boxes br sent without the 4th, but they were still shipped after the 4 th box was received. I don't feel the customer service was others friendly.
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Posted 1 year ago
Hi there, Thank you for your feedback. We sincerely apologize for the delays you experienced with your order and for the lack of communication regarding the shipment. We understand how important it is to be kept informed, and we’re sorry we didn’t meet your expectations in this regard. We also regret that your request to ship the available boxes separately was not fulfilled. Your experience does not reflect the standard of service we strive to provide. We appreciate your feedback as it helps us improve. If there’s anything further we can do to assist you, please don’t hesitate to reach out. We value your business and hope to regain your trust in the future.
Posted 1 year ago
I ordered two months worth of dailies, having tried it for the past 3 days, it often falls out of my eyes and I have to push it back into my eyeballs. This is an odd case because I've previously bought in store contacts at my local eye doctors and from the same brand, and they worked perfectly. So I don't know if this online store is just selling fakes... now I have 57 days left of these contacts.
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Posted 1 year ago
Hi there, Thank you for sharing your experience with us. We’re sorry to hear that you’re having issues with the contacts you ordered. It’s certainly concerning that they aren’t performing as expected, especially since you’ve had success with the same brand before. We would like to look into this further for you. Please reach out to us via email at help@ezcontacts.com with your order details, and we’ll do our best to assist you. Your satisfaction is important to us, and we want to help resolve this situation. Thank you for your understanding, and we hope to hear from you soon.
Posted 1 year ago
My review is not great. I have yet to receive my two pairs of sunglasses. It has been over two weeks and still no shipment date. The funds have been withdrawn and yet still no product. Bad customer service
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Very reliable
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Posted 1 year ago
Great pricing and fast delivery
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Posted 1 year ago
takes forever
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. Upon checking your order, we see that our website states that these frames have a 4-6 week processing time, and they were indeed shipped out within that time frame. We apologize if there was any miscommunication regarding this. Please don't hesitate to reach out should you require further assistance or clarification.
Posted 1 year ago
Best price I could find for my contacts! Seriously a blessing as they get more and more expensive every year. Super easy to order and the free shipping was fast!
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Posted 1 year ago
Ordered 2 boxes of Dailies Total 1. Great price and great customer service. Also received them sooner than I expected.
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Posted 1 year ago
Reliable. Present. Friendly. Great price. I will be back.
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Posted 1 year ago
It's not the first time I order contact lenses, everything is always great!
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Posted 1 year ago
easy to order- fast delivery and great prices as compared to other webistes
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Posted 1 year ago
It was simple and quick ordering my contacts. No one else had my prescription in stock at an affordable price!
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Posted 1 year ago
Good price and easy process
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Posted 1 year ago
good service!
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Posted 1 year ago
Great customer service
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Posted 1 year ago
No hidden fees! The (good) price you see is what you pay. Love that. Ordering was easy. Shipping was not the fastest, but reasonable. I will come back to ez contacts again.
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Posted 1 year ago
Quick service and easy to order.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews