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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

They don't last as long as they used to a few years ago and theyre very expensive, but I do like them and like the company.
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Posted 1 year ago
Easy ordering fast shipping great price.
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Posted 1 year ago
Thank you
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Posted 1 year ago
Placed my order and received the contacts within 4 days. Best price online! EZCONTACTS really made it easy and effortless. I will be ordering from them again without hesitation. Glad I found them!
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Posted 1 year ago
Super slow. Even responses are slow.
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 11 months ago
I have not received my contacts despite the fact that I paid for quick shipment on 3/19 because I was going out of town. Then they offered to send it to the address that I was going to be, but now I have received a notice that it is going to my home address. I am very confused and not well servd.
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 11 months ago
I don’t have any thoughts at this time
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Posted 1 year ago
I am still somewhat in shock at the ease of placing this order, the efficiency, the politeness etc. Same day service and great price!
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Posted 1 year ago
"Processing time" is a joke. Ordered contacts on March 17th and they weren't shipped until March 24th and that was after I had to chat on why they hadn't shipped yet.
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Posted 1 year ago
Super easy and very fast!
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Posted 1 year ago
The website is easy to use and not complicated to order what you need.
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Posted 1 year ago
Ordered contacts 10 days ago and they haven’t left the facility yet. I sent a question as to why and so far have received no response. The only thing quick about this company is the speed at which they capture your money. If you are in a bit of a hurry, think hard before committing here.
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Posted 1 year ago
Order was placed but not shipped, it was shipped 5 days later because the product apparently had not arrived to EZ contacts
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Posted 1 year ago
took too long to ship and arrive
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Posted 1 year ago
I payed for expedited shipping (
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Posted 1 year ago
Non-transparent return shipping fees, which are quite high and not disclosed up front. The product was fine, if it had fit. But I wouldn't have purchased had I known how much return shipping would be.
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Posted 1 year ago
The price was reasonable, and it was an easy process to order contacts, however, the one issue I had was that I was purchasing for two people but couldn't find a second place to enter in another prescription. It may have been my problem, of not being observant. I would purchase them both separately next time.
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Posted 1 year ago
I placed an order 10 days ago and I have not received anything other than a confirmation but at least 12 marketing emails. I suggest you work on orders placed Reached out to the helpdesk let's see what happens
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Posted 1 year ago
Shipping takes too long!
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Posted 1 year ago
Good prices but still haven't shipped after 4 days. Might drop down to a 1 if they aren't shipped soon.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews