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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

I am happy with the quality of the glasses I received. However, time from order to shipment was five weeks. Do not believe them when they say shipment in 7-10 business days. Communication was intermittent and customer service was clueless. I will not be ordering fron EZContacts again.
Helpful Report
Posted 9 months ago
While I was expecting the glasses to be made quicker than they were, shipping was fast and they turned out perfect for my daughter.
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Posted 9 months ago
I placed my first ever order with EZContacts online and received an order confirmation email right away. 15 days later, I followed up with customer service as shipping details and tracking information were still not available. Rather than receiving a response, I received a shipping confirmation and tracking number that same day without any further explanation. I am discouraged by the lack of communication and customer service. I am forced to believe that my order was lost and the company/warehouse operations are completely disorganized. I still have yet to receive my shipment so I am unable to comment on the condition of items or quality of packaging, but I have already experienced enough to know that I will not be a repeat customer.
Helpful Report
Posted 9 months ago
Your order processing is too slow. Read too slow. Shipping is too slow. Your procing is a few bucks more than the club stores and the delivery is too slow. Will go to box club store next.
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Posted 9 months ago
I ordered sunglasses 10 days ago and it still hasn't shipped. That's beyond slow.
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Posted 9 months ago
Takes too long for order to come in. 2 weeks is too long.
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Posted 9 months ago
Terrible explanation of turn around time and lied after getting a email about being delayed
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Posted 9 months ago
Kate spade order is acceptable but ordering Feb 11 the DITA $676 glasses which the money was taken out not left pending, no email saying it is back order & may take more then a month to ship & still waiting on 03-20 with no update is making me not want to do business with you again.
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Posted 9 months ago
Great!
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Posted 9 months ago
My experience with my customer agent was amazing. She took her time to explain step by step to answer the correct answers for my proscription for my contacts. She was very patient with me. I was pleased with her detail explanation. The best!! Thank you so much💋
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Posted 9 months ago
Ordered product, still no information if processed or shipped. Said 5-7 days?
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Posted 9 months ago
Best prices around and great selection. I've ordered from them before and have been completely satisfied.
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Posted 9 months ago
Unfortunately, I found that the pperson on the other end had no training or if any, not thourough. I don't blame that on her. I blame it on her trainers. A simple request to insure polorized lenses took 20 minutes of my life that I will never get back.
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Posted 9 months ago
Easy place to buy contacts. Order came quickly, thank you. Would buy from EZContacts again.
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Posted 9 months ago
Competitive prices. Clear shipping costs. Responsive customer service.
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Posted 9 months ago
I appreciated the price point of the Rayban Sunglasses, which is why I chose Ez Contacts. What I was disappointed in was the fact that it took 6 weeks to receive my purchase. I understand there was a supply issue, but there should have been better communication about this timeline. The picture also does not match the actual product. The picture is a brighter lighter gray and white stripe. The actual product is almost black with some striping. I also thought they were polarized, but I missed that part in the description that they are not.
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Posted 9 months ago
Extremely slow processing. Order took 3 weeks to deliver.
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Posted 9 months ago
I have been with EZ Contacts for years and all my prescriptions are perfect my tints are perfect and my frames come with all the accessories the brand provides I love shopping with them
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Posted 9 months ago
wow, kind of hard to enter a review for an item ordered 3 weeks ago that has yet to arrive!
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Posted 9 months ago
Great prices and fast shipping and delivery.
Helpful Report
Posted 9 months ago
EZContacts is rated 4.0 based on 22,702 reviews