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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Loved my glasses
Helpful Report
Posted 1 year ago
Pricing is good, but the lack of communication is their downfall. No real updates on the status of the frames, no real tracking of the shipment. Frustrating
Helpful Report
Posted 1 year ago
Thank you for your feedback. We're glad to hear you’re happy with our pricing, but we’re sorry to hear about the frustration you’ve experienced with the communication and tracking updates. We understand how important it is to stay informed during the process. We’re currently reviewing our communication systems to ensure a better experience for our customers. In the meantime, if you’d like an update on your order, please feel free to reach out, and we’ll be happy to provide the information you need. We appreciate your patience and value your input.
Posted 1 year ago
The glasses are very very nice I like them only complain id have is how crooked they came they were impossible to fit to my face and they still sit pretty crooked other than that they are good
Helpful Report
Posted 1 year ago
I bought some sunglasses and they didn't fit me well, and to return them now I have to pay a shipping cost of $11.95
Helpful Report
Posted 1 year ago
Thank you for reaching out and sharing your experience with us. We're sorry to hear that the sunglasses didn’t fit as expected. We understand that return shipping costs can be frustrating, and we truly appreciate your feedback. If there's anything we can do to assist you further or help with the return process, please don't hesitate to let us know. Your satisfaction is important to us, and we'd love to ensure a smoother experience moving forward.
Posted 1 year ago
This company is a scam. They say they have branded merchandise (RayBan), but it's fake. They should be shut down! Stay away.
Helpful Report
Posted 1 year ago
★★★★★ Excellent service and quality! Easy Contact offers a seamless shopping experience with a great selection of contact lenses and eyewear at competitive prices. Their customer service is outstanding—quick, helpful, and reliable. Fast shipping and top-notch products make this my go-to store. Highly recommend!
Helpful Report
Posted 1 year ago
No response, shipping not on time
Helpful Report
Posted 1 year ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue. We look forward to hearing from you shortly!
Posted 1 year ago
You told me my order was canceled because I had an invalid persciption. But it wasn't invalid because I just got it. So since the order was canceled I went and got my cantacts from Costco. Now you say the order is on the way and are charging me for them. Now I don't want the because I don't need yours. But you are charging me for them and that really make me unhappy!!!
Helpful Report
Posted 1 year ago
We sincerely apologize for the confusion regarding your order and the prescription issue. We understand how frustrating this must be for you. Since you no longer need the contacts, we’ve sent you a free return label via email so you can easily return the order. If you have any questions or need further assistance, please don’t hesitate to reach out. We truly appreciate your understanding and are here to help.
Posted 1 year ago
I shopped around and found the best prices here. It's easy to upload my prescription. And my contacts shipped out the same day I ordered them!
Helpful Report
Posted 1 year ago
Glasses I wanted were available far more affordably than at my local optician or at larger superstores. Typed in my prescription on EZContacts, added some lens coatings and the complete price was almost $200 cheaper than the best prices I got elsewhere. Shipping was handled well, with regular updates from DHL and USPS, packaging was solid, and nothing in the box was damaged. Was pleased to receive a free screwdriver kit, lens cleaning cloths, a decent sized bottle of lens cleaning fluid, as well as the original demo lenses from the frames. When my prescription is updated or I want to buy new frames I will not hesitate to come back.
Helpful Report
Posted 1 year ago
Its legit. Great discount price. Product is legit. Fast shipping. I would trust them again.
Helpful Report
Posted 1 year ago
Customer service was very good and helpful. Still waiting for the sunglasses. It’s been four or five days. The ETA says between 5&7 days. Hopefully they will arrive this week
Helpful Report
Posted 1 year ago
Disorganized online company. Do not order through EZCONTACTS
Helpful Report
Posted 1 year ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 1 year ago
Very good prices, easy to re-order contacts. I also got glasses here and am very pleased.
Helpful Report
Posted 1 year ago
Happy with the prices and convenience, but I find the coupons to be misleading. There is nowhere to enter them in the check out process, I tried multiple times. They are clearly a gimmick that is not actually offered. Buyer be warned, you will not be able to actually apply them on your order.
Helpful Report
Posted 1 year ago
Wonderful service, exactly what I ordered. And quickly. Thank you!
Helpful Report
Posted 1 year ago
Ez contact is the truth..they sell the same frames that optical places charge triple the amount for the same frames..you go ez contacts 🥰
Helpful Report
Posted 1 year ago
Super fast! I was honestly apprehensive but will only be ordering glasses from here on out.
Helpful Report
Posted 1 year ago
Fast and easy to order. Received order quick.
Helpful Report
Posted 1 year ago
Shipping takes too long, text delivery updates feature does not work, the sunglasses are fake and the worst quality ever! Will never buy again from ez contacts!
Helpful Report
Posted 1 year ago
Thank you for your feedback. We would like to assure you that all products sold by EZ Contacts are 100% authentic and sourced directly from authorized suppliers. We take pride in the quality of the items we offer and strive to ensure customer satisfaction. Regarding the shipping and text delivery updates, we apologize for any inconvenience you experienced. If you have any concerns or issues with your order, please don't hesitate to email us directly, and we will work to resolve the matter promptly.
Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews