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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Disorganized online company. Do not order through EZCONTACTS
Helpful Report
Posted 9 months ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 9 months ago
Very good prices, easy to re-order contacts. I also got glasses here and am very pleased.
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Posted 9 months ago
Happy with the prices and convenience, but I find the coupons to be misleading. There is nowhere to enter them in the check out process, I tried multiple times. They are clearly a gimmick that is not actually offered. Buyer be warned, you will not be able to actually apply them on your order.
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Posted 9 months ago
Wonderful service, exactly what I ordered. And quickly. Thank you!
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Posted 9 months ago
Ez contact is the truth..they sell the same frames that optical places charge triple the amount for the same frames..you go ez contacts 🥰
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Posted 9 months ago
Super fast! I was honestly apprehensive but will only be ordering glasses from here on out.
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Posted 9 months ago
Fast and easy to order. Received order quick.
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Posted 9 months ago
Shipping takes too long, text delivery updates feature does not work, the sunglasses are fake and the worst quality ever! Will never buy again from ez contacts!
Helpful Report
Posted 9 months ago
Thank you for your feedback. We would like to assure you that all products sold by EZ Contacts are 100% authentic and sourced directly from authorized suppliers. We take pride in the quality of the items we offer and strive to ensure customer satisfaction. Regarding the shipping and text delivery updates, we apologize for any inconvenience you experienced. If you have any concerns or issues with your order, please don't hesitate to email us directly, and we will work to resolve the matter promptly.
Posted 9 months ago
Great Selection of items at an Amazing price. Fast shipping! Look forward to do more business in the future
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Posted 9 months ago
Always quick and easy! My go-to for contacts!
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Posted 9 months ago
Fast shipping and good prices
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Posted 9 months ago
I recived my glasses 2.5 months after I ordered them. I was originally told it would be 7-10 days, so that was very disappointing. I contacted EZ Cintacts a few times within the process, and although the customer service was very kind, there was not much done to get my glasses. And I was told because of the wait that they would be shipped expedited (overnight) FREE of charge. They were shipped regularly, through USPS. I am unsure whether the glasses are genuine Dragon frames or if they are knock offs. They fit well and the prescription is excellent. So kudos there.
Helpful Report
Posted 9 months ago
Thank you for sharing your feedback. We sincerely apologize for the delay in your order and understand your frustration with the extended shipping time. While we strive to provide accurate shipping estimates, some delays can occur beyond our control. We want to reassure you that all our products, including the Dragon frames, are 100% authentic and sourced directly from authorized suppliers. We take authenticity and quality very seriously and are pleased to hear the fit and prescription meet your expectations. If you have any further concerns or questions, please don’t hesitate to reach out to us directly, and we’ll be happy to assist you further.
Posted 9 months ago
The service was great. The price reasonable. The only got 3 * because I was tricked into signing up for a 10% discount I could not use...
Helpful Report
Posted 9 months ago
Hi there, Thanks for reaching out to us. We're sorry to hear about the issue you're experiencing with the coupon code you received. It's very possible that the product you wish to purchase is already discounted, so it wouldn't be eligible for another coupon. Please email us at help@ezcontacts.com, and we'll be glad to check on this for you to see if this is the issue. We appreciate your business and wish you a wonderful day ahead.
Posted 9 months ago
My only complaint is they need to make sure you can provide documentation from your Dr. I had lots of trouble with that because of technical issues.
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Posted 9 months ago
So far, not impressed. It's been a couple weeks and I haven't received either pair of sunglasses I ordered or an update on delivery.
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Posted 9 months ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 9 months ago
No issues, easy website and delivered as promised
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Posted 9 months ago
My order arrived quickly
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Posted 9 months ago
My son likes them they are for him!
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Posted 9 months ago
Pricing is very competitive but the time it takes for shipping is slow.
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Posted 9 months ago
Don’t buy here. Their shipping takes forever. It’s likely coming from China. We don’t even know if these are legitimate contacts.
Helpful Report
Posted 9 months ago
Thank you for your feedback. We would like to assure you that all of our products are 100% authentic and sourced directly from authorized suppliers. We understand the frustration that can come with shipping delays, and we apologize if your order took longer than expected. If you have any concerns about the authenticity of your products or any other issues, please don't hesitate to reach out to us directly via email. We're here to help and ensure your satisfaction.
Posted 9 months ago
EZContacts is rated 4.0 based on 22,702 reviews