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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Great service!
Helpful Report
Posted 9 months ago
only 1 contact lens box shipped instead of both although I paid for 2-day shipping
Helpful Report
Posted 9 months ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue. We look forward to hearing from you shortly!
Posted 9 months ago
You need to get better carier service..I did not recieve my 600 dollar eye glasses
Helpful Report
Posted 9 months ago
Thank you for your feedback. According to the tracking information, your order shows as delivered. If you have not received your glasses, please contact us via email with your order details, and we will investigate the matter further to assist you. We appreciate your business with us and wish you a wonderful day ahead.
Posted 9 months ago
Great prices with EZCONTACTS.
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Posted 9 months ago
I love the ease of purchasing contacts fro EZ. My only reason for 4/5 stars is that their ad says free shipping in USA but I had to pay 8-9 bucks for my Californina order. Why? Don't know... seemed kinda shady after order was ready to complete - NO FREE SHIPPING...
Helpful Report
Posted 9 months ago
Hi there, Thanks for reaching out to us and providing feedback. We understand that you're having trouble getting free shipping on the product you want to purchase. It's possible that the product is already discounted, so it wouldn't qualify for free shipping, as free shipping is only available for products that are not discounted. Please feel free to reach out to us with your order number and we'll be glad to look into this for you. We appreciate your business with us and wish you a wonderful day ahead!
Posted 9 months ago
They scammed me. I ordered back in 2024 and still haven’t received my glasses. Stay away from these people!
Helpful Report
Posted 9 months ago
Great communication
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Posted 9 months ago
Longest processing time ever and poor communication
Helpful Report
Posted 9 months ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 9 months ago
Very easy to follow website and great customer service!!
Helpful Report
Posted 9 months ago
I was a little worried when ordering bc of the mixed reviews, but my sunnies got delivered so quickly. Theyre perfect.
Helpful Report
Posted 9 months ago
Ordering is always smooth, deliveries are always right on time, pricing is compentative with respect to bricks and mortar retail locations.
Helpful Report
Posted 9 months ago
They carry the best brands Superior pricing These Oakley frames are $97 There $176 on Amazon
Helpful Report
Posted 9 months ago
I have ordered contact lens thru EZ Contacts several times and I will continue to do so. They make it very easy to order on their web-site.
Helpful Report
Posted 9 months ago
Terrible! Ordered contacts 2/26 and still haven't received them. This was my first order from EZContacts and will be the last.
Helpful Report
Posted 9 months ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 9 months ago
shipping is taking longer than expectd
Helpful Report
Posted 9 months ago
Would not order from them again. Over a month since I placed my order & product has not yet shipped. Customer service was not helpful.
Helpful Report
Posted 9 months ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 9 months ago
I’ve ordered from EZcontacts before and they were great and efficient with processing the order. This ordering experience was very much the opposite. It took 7 (business) days to ship the contacts, plus an additional 4 days for them to be delivered.
Helpful Report
Posted 9 months ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 9 months ago
Excellent price and quick shipping of Maui Jim sunglasses. Highly recommend!
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Posted 9 months ago
excellemt service as usual
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Posted 9 months ago
Very good, original brands
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Posted 9 months ago
EZContacts is rated 4.0 based on 22,702 reviews