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EZContacts Reviews

4.0 Rating 22,718 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

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Helpful Report
Posted 2 years ago
I was not real happy getting an email to receive free shipping after I ordered my contacts. I tried to get it corrected but was told I already had a receive a percentage off of my actual order. I have not received any emails from EZContacts for quite awhile and today I received an email to get free shipping. Where have you been. I have also been bombarded with too many emails now after ordering and today I received 2 emails. I tried to unsubcribe the other day...
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Posted 2 years ago
Hi there, Thank you for your review. We apologize for the confusion regarding the free shipping and the amount of emails you've been receiving from us recently. We're always working to improve our communication, and your feedback is valuable. We would appreciate it if you could email us at help@ezcontacts.com so we can investigate the free shipping offer and ensure you're unsubscribed from unwanted emails. We look forward to hearing from you shortly!
Posted 2 years ago
Paid for fast shipping. Ordered on the 28th of February and just now getting an email that my contacts are being shipped. Will try somewhere else next time.
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Posted 2 years ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 2 years ago
It took more than 7 weeks to receive my frames. Although the quality of the frames are good, this waiting time is unnaceptable.
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Posted 2 years ago
Fast and reliable
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Posted 2 years ago
My extra frames came damaged the ones with the Versace on the lens .Other than that great quality .excellent delivery time I would like my extra lenses replaced that came damaged
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Posted 2 years ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue. We look forward to hearing from you shortly!
Posted 2 years ago
Insurance claim was not handled correctly.
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Posted 2 years ago
Billed twice never shipped
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Posted 2 years ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 2 years ago
IVE ORDERED GLASSES FROM YOU ALREADY UNDER SOMEBODY ELSE NAME 862-571-8973
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Posted 2 years ago
I use the Occuvite vitamins as directed by my optometrist. This site has the best prices. Amazon has become too expensive. I also love the prices on designer frames.
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Posted 2 years ago
I am a very satisfied customer of EZCONTACTS.
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Posted 2 years ago
Best place to buy eyeglasses.
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Posted 2 years ago
Very fast and efficient.
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Posted 2 years ago
Best price!!!!!!!!
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Posted 2 years ago
What happened to my Sun glasses order? it has been over one week and your site/office at the time of purchase indcated I will receive withing 48 hours?.
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Posted 2 years ago
Hi there, Thank you for reaching out and providing feedback. We regret to hear that your order has been delayed. You can be certain that we are doing everything we can to expedite your order so you can receive it as soon as possible. We appreciate your patience and understanding with us as we resolve this delay for you. ​Please let us know if there is anything we can do to further assist you by emailing us at help@ezcontacts.com. ​​ We appreciate your business with us and wish you a wonderful day ahead!
Posted 2 years ago
Very good customer service!!!
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Posted 2 years ago
Service is very good Hoping to get my order
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Posted 2 years ago
Stumbled across this seller and was thrilled with their prices on my B and Laumb ultra contact lens. Have not received my order yet as just placed it. Will review again after
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Posted 2 years ago
Thank you so much, saved 50% off contacts
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Posted 2 years ago
So easy. Thank you!
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Posted 2 years ago
EZContacts is rated 4.0 based on 22,718 reviews