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EZContacts Reviews

4.0 Rating 22,718 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Great customer service.
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Posted 2 years ago
Excellent service
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Posted 2 years ago
Very easy to use website
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Posted 2 years ago
i never received my contacts HORRIBLE COMPANY DON’T USE
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Posted 2 years ago
Hi there, Thank you for taking the time to reach out to us. We regret to hear that you were disappointed with our services. We always strive to provide our customers with the best possible experience, and we appreciate your feedback so that we can improve. We see that you were contacted by one of our customer service agents and that the issue was resolved to your satisfaction. We appreciate your patience and understanding during this process. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your business and we hope you have a great day.
Posted 2 years ago
I love this contact company
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Posted 2 years ago
Their website was easy to use, and their prices were the best I found anywhere. I emailed them once with a question and had a very prompt answer. I will definitely use them again.
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Posted 2 years ago
I was led to believe I am ordering two 12 packs, but it was two 6 packs. The checkout process does not clearly display the order and I realized only after I had placed the order. I immediately emailed and requested to cancel the order. EZContacts shipped my order at 6:38 am and replied to my email at 6:39 am saying they cannot cancel my order. I called and explained the situation to a rep over the phone. This person promised to cancel the order and refund the charge, but a few days later the package arrived at my house and I have not received any cancellation email. Shady business practices and you can find cheaper prices elsewhere, please avoid.
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Posted 2 years ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 2 years ago
Fast service 🤩
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Posted 2 years ago
On time, great timing
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Posted 2 years ago
Easy to order. Order was made and arrived quickly
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Posted 2 years ago
The ordering process was quick and the website was easy to navigate, plus the price was good.
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Posted 2 years ago
Easy to use website very convenient
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Posted 2 years ago
I have never been disappointed in the overall selection of frames available in the years that I have been able to find my preferred brand of Rx-reading glasses. EZContacts.com has consistently maintained an elevated standard of inventory for the consumer. Really very happy with my February purchase as well, so I decided to purchase another set of designer readers from a brand I trust. And am super excited for when they arrive as well as I excpect it will be more of the amazing same in terms of quality and style! Thanks so much, Dr. J. Johnson (jj/aL)
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Posted 2 years ago
Good, fast and reliable service. Thank you
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Posted 2 years ago
back for my next pair of maui jim breakwalls since someone ran over my last pair today 🙁 but ezcontacts continues to have the best price & speedy shipping 😊thanks!
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Posted 2 years ago
Easy ordering, fast shipping, great price! Very happy customer!
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Posted 2 years ago
Very Prompt, easy order process, Speedy delivery. Thank You
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Posted 2 years ago
First they say frames are in stock they were not! took a week for them to tell me that then refused to give a refund saying frames are in production they were not! Then after weeks of waiting for a reply they say frames have shipped and I payed extra for 2 day shipping did not receive in 2 days! This was a horrible experience with this company.
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Posted 2 years ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 2 years ago
Shipping was extremely fast; high quality item.
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Posted 2 years ago
Seem to work fine.
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Posted 2 years ago
EZContacts is rated 4.0 based on 22,718 reviews