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EZContacts Reviews

4.0 Rating 22,715 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Very easy ordering process. The cost is less than going through my vision provider and saving money is a plus these days. Delivery to my house is also convenient and has been sooner than my eye care provider. I will always choose this route for my eye prescription needs.
Helpful Report
Posted 2 years ago
I did not receive my purchase confirmation, they charged the amount to my credit card. I couldn't log into my account and I didn't receive the product
Helpful Report
Posted 2 years ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 2 years ago
I am HIGHLY impressed with my online eyeglasses purchase! Quick turnaround, excellent phone customer support, and the product exceeded my expectations. Best price compared to other online and in-store options. Definitely recommend EZ CONTACTS. I purchased the VE3328 5389 Transparent Grey.
Helpful Report
Posted 2 years ago
EZ contacts had more transparent prices than many. However they offered a free shipping link that did not work, disappointing. Quality has been good in the past, though have yet to receive them. I trust that they will be fine.
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Posted 2 years ago
Best price for dailies total contacts. Shipping was super fast! Will order again!
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Posted 2 years ago
Ordering contacts from EZContacts is exactly that--Easy!
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Posted 2 years ago
Would prefer if they accepted Paypal
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Posted 2 years ago
Everything was great. Order was received ahead of schedule. I will be ordering from you again. Thanks!
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Posted 2 years ago
Thank you for a quick responded when I requested a cancelaction due to wrong order. Very good customer service. Thank you
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Posted 2 years ago
One order and they latch on to your email and flood you with daily emails, not much different than being spammed to death. Yeah I know I can go into settings, however most people don’t buy eyeglasses daily - it’s not coffee or toilet paper.
Helpful Report
Posted 2 years ago
Hi there, Thank you for your review. We understand that you have been receiving a lot of emails from us lately, and we apologize for any inconvenience or frustration this has caused. We are always looking for ways to improve our customer experience, and we will take your comments into consideration. You can unsubscribe from our email list at any time by clicking the "Unsubscribe" link at the bottom of any of our emails. You can also unsubscribe by emailing us at help@ezcontacts.com and we'll be glad to assist you in doing so. We appreciate your business with us and wish you a wonderful day ahead!
Posted 2 years ago
Wasn't happy that my contacts were delayed but nobody notified me. Took me calling to get them done.
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to reach out to us. We regret to hear that you were disappointed with our services. We always strive to provide our customers with the best possible experience, and we appreciate your feedback so that we can improve. We see that you were contacted by one of our customer service agents and that the issue was resolved to your satisfaction. We appreciate your patience and understanding during this process. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your business and we hope you have a great day.
Posted 2 years ago
Love prices!
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Posted 2 years ago
I got a call back that was silent and when I recalled at 2:45p the automated message mentioned the office us currently closed and then proceeded to remind me the hours of operation run until 5p. There's no where to add insurance but trying to get someone to complete the claim as instructed seem very difficult. What's the solution here?
Helpful Report
Posted 2 years ago
Hi there, Thank you for your review. We apologize for the inconvenience you experienced with your insurance. Upon checking, we see that one of our customer service representatives has been in contact with you to assist you. Please let us know if you have any further questions or require additional assistance, and we'll be happy to assist you. We appreciate your business with us and wish you a wonderful day ahead.
Posted 2 years ago
Great service, great prices! What more can you ask for?
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Posted 2 years ago
My contact lens order is always shipped quickly and arrives with no errors. Thank you!
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Posted 2 years ago
The website is very user friendly and makes it a breeze to order my contacts. I have used EZ Contacts for years now and you can have the same great experience that I have had. Just give them a try!
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Posted 2 years ago
I was a bit suspicious of this company as the sunglass prices were much cheaper than the manufacturer’s webpage. However, I was pleasantly surprised by the quality of the product, communication and extremely fast delivery. I’ll buy from again!!
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Posted 2 years ago
VERY EASY AND HELPFULL
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Posted 2 years ago
I have been a loyal customer for years, but my one order left me extremely disappointed. I received a batch of defective contacts and reached out to their customer service team for assistance. However, my concerns were completely ignored and my issue was never resolved. It became evident to me that this company does not prioritize the satisfaction of their customers or the quality of their products. It seems that they are only concerned with making a profit. I am incredibly disappointed in their lack of care. Think twice before placing an order with this company!
Helpful Report
Posted 2 years ago
Hi there, Thank you for your review. We're truly sorry to hear that you received defective contact lenses. We understand your frustration and want to apologize if you felt we lacked customer service. However, it appears we haven't received any prior contact from you about this issue. To ensure your satisfaction, we'd love to look into this for you. Please email us at help@ezcontacts.com with more details about the lenses and the problem you encountered. We look forward to hearing from you and resolving this issue as soon as possible.
Posted 2 years ago
Ships fast. Cheapest prices. Great company:)
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Posted 2 years ago
EZContacts is rated 4.0 based on 22,715 reviews