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EZContacts Reviews

4.0 Rating 22,718 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

I am not sure whether my prescription uploaded correctly, so I am also unsure if my order went through? Please let me know.
Helpful Report
Posted 2 years ago
The order took really long to ship. Apparently they didn't have the item in stock and were waiting for the inventory to arrive. I think they need to indicate that more clearly. I wouldn't have ordered these frames through their site. There were other sites with immediate availability that were slightly more expensive. I opted for theirs for the price but I had no idea it would take this long. Had I known, I would've paid a bit more to get my glasses sooner. Otherwise, great service and customer service responds quickly. Great prices too, but just wish it was more clear on the shipping time / inventory availability.
Helpful Report
Posted 2 years ago
Hi there, Thank you for your review. We understand your frustration about the long shipping time for your order. We apologize that the lack of inventory information caused you to choose our site over others with faster delivery options. We're actively working on improving our inventory transparency and will strive to clearly indicate availability and estimated shipping timelines on all product pages. We appreciate your feedback and will use it to enhance our customer experience. In the meantime, we're glad to hear you received your order and appreciate your positive comments on our service and prices. If you have any further concerns, please don't hesitate to reach out to us at any time.
Posted 2 years ago
Easy to use + great price
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Posted 2 years ago
The process was quick and the website was easy to navigate. Overall experience so far has been great.
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Posted 2 years ago
Great price, easy to order, quick delivery.
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Posted 2 years ago
Great service. Fast delivery. Best price and quality.
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Posted 2 years ago
I have ordered from this company several times and I go thur the same thng every time They always have n excuse for why it takes them months for u to receive ur purchase. I will never order from them again 😒 0-stars
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Posted 2 years ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. Upon checking your order, we see that our website states that these frames have a 4-6 week processing time, and they were indeed shipped out within that time frame, as your order was placed on February 5th and was shipped on February 14th, well within the expected time of arrival. Please don't hesitate to reach out should you require further assistance or clarification.
Posted 2 years ago
Always a great experience. Very easy to order and reorder. I recommend ez contacts to everyone.
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Posted 2 years ago
quick and easy. They have it all.
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Posted 2 years ago
Its called EZ for a reason .
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Posted 2 years ago
Quick and easy process!
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Posted 2 years ago
I found this to be the lowest price, without processing and shipping fees. If it stays that way over the years, I'll continue to order. Most of the sites I looked at sneak in a processing and shipping fee of $60 to $100 towards the end when you are about to check out. I can't stand thoze sort of pop up added charges.
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Posted 2 years ago
Easy to re-order!
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Posted 2 years ago
The best experience ever. EzContacts is the best . Highly recommend there’s Service. Kevin
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Posted 2 years ago
Great prices and customer service was very very helpful!
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Posted 2 years ago
Best price and shipping the same day!!
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Posted 2 years ago
EZ peasy - Got what I wanted, when I wanted it and at great price.
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Posted 2 years ago
Ordering process was easy, they contacted my eye care doctor and confirmed prescription. Order shipped in just a couple of days and at half the cost of competitors.
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Posted 2 years ago
took way too long to receive any information and i personally had to reach out so i am upset about that otherwise we will see once i receive my order.
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Posted 2 years ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 2 years ago
I have only ever bought my contacts through wholesale stores - Sam's Club or Costco. However, EZContacts was $20 less expensive PER BOX for the exact same brand and they delivered to my door! No issues with ordering online or delivery.
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Posted 2 years ago
EZContacts is rated 4.0 based on 22,718 reviews