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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

I'm ezcontacts customer since year 2017 because customer service,prices, shipping speed,quality of the products etc are outstanding Highly recommended
Helpful Report
Posted 1 year ago
Its been 1 month now and still haven't received my order, called several times and put on hold until I get cut off. HORRIBLE
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
almost 2 weeks before my item shipped and no notification
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Posted 1 year ago
I order a pair f oakley split shot sunglasses, the web site said 4-6 weeks delivery, at the end of 6 weeks I contacted EZcontacts about a delivery time, I got a response the next day. They told me they should ship in the next 3-5 days. I gave tem 2 weeks and contacted them again and they said it might be 3-4 more weeks. Three days later I got an email saying that the glasses have been shiped, and I receive them 3 days later. They were Well packaged, and I am very satisified the the product and the quick response from EZContacts customer service. I will definately recommend them and buy from them again.
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Posted 1 year ago
It took me all of 10 minutes to place my order. Site was so easy to navigate. Will order again.
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Posted 1 year ago
Avoid this vendor. After submitting the order, I did not receive any status updates, no delivery estimates. Nothing. Responses to inquiries were not timely, if at all. Impossible to get a hold of someone via phone. Was pretty sure this was a scam website. Supposedly, the shipment is on its way, but given the expected fraud I've already purchased somewhere else.
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Posted 1 year ago
Very professional customer service
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Posted 1 year ago
I will never use EX Contacts again. Their customer service is terrible. I’ve been waiting for weeks for my order. I’ve been told three different stories about why there is a delay. It’s impossible to get anyone on the phone, and email responses take DAYS.
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Posted 1 year ago
Definitely the best price and efficiently processed order quickly. Definitely ordering again
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Posted 1 year ago
Above my expectations. Great price perfect fit and each frame came with a hard case. Shipping was fast and free
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Posted 1 year ago
I was not ab;e to get my contact lenses!
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Fast & Easy
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Posted 1 year ago
EZ to order !
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Posted 1 year ago
Shulem Felberbaum was very helpful
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Posted 1 year ago
Love the glasses.
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Posted 1 year ago
I paid for quick shipping 3-5 days. And I is now 12 days and it shows nothing has shipped yet and I have had no response from my email and chat. I will not be using again.
Helpful Report
Posted 1 year ago
It took almost 2 weeks for my contacts to ship, with no explanation sent to me.
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Posted 1 year ago
Two weeks to ship from the order date is unacceptable. Your customer service is non existent as well. I will not be ordering from you anymore. I would not recommend you to anyone.
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Posted 1 year ago
It is impossible to get a hold of a person if you need one unless you push the number for sales for new orders:( I sat on hold mutliple times for over 20 minutes before giving up, won't be ordering from you again!
Helpful Report
Posted 1 year ago
Took 1 month from time order placed until received contacts. I have ordered numerous times with no issues but EZContacts dropped ball on this order.
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews