Login
Start Free Trial Are you a business? Click Here

EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Great price and was delivered on time. Very happy with this purchase.
Helpful Report
Posted 1 year ago
Good experience in the past, however, my Rx is already on file yet I had to reattach another copy in an email. Not sure what happened.
Helpful Report
Posted 1 year ago
Glasses we good, but it took a very long time. Ordered 10/15/24 and did not get glasses until 11/2/24. 17 days to get the glasses.
Helpful Report
Posted 1 year ago
Happy with purchase, but shipping took several weeks and tracking was never correct. All I ordered was frames with no lenses and it was only coming about 50 miles.
Helpful Report
Posted 1 year ago
Ordered contacts, 1 week later i called b/c I hadn’t received any notifications from easy Z Contacts. I was told that they had taken a week off for a Jewish holiday. Furthermore, my contacts were on back order. I asked if they could possibly rush my contacts when they got them in and I was told no. I understand the Jewish holiday, but I won’t order again. It put me in a real bind and I did not receive my contacts for two weeks.
Helpful Report
Posted 1 year ago
EASY to navigate website and quick checkout. user friendly
Helpful Report
Posted 1 year ago
Easy
Helpful Report
Posted 1 year ago
Easy
Helpful Report
Posted 1 year ago
It was a headache to have bought from EZContacts.com, I had my doubts about taking the risk and buying and I did so trusting that I would have a good experience and it was not like that. To start with, I never received confirmation of my order, so now I have a problem seeing the status of the order, I received an email where they assume that I received the glasses which I have not yet received. I have tried to enter the page but I never receive the email to reset my password. It is definitely not a site that I recommend to buy from.
Helpful Report
Posted 1 year ago
Quick and easy!!
Helpful Report
Posted 1 year ago
Been using EZContacts for about 5 years and have never had a problem. Prescription is filled quickly and accurately. Shipping is usually same or next day and has always been very reliable. Prices are great and occasionally get to take advantage of special discounts when the timing is right.
Helpful Report
Posted 1 year ago
Fast notice of item shipped once order placed. However, 10% first order offer not received until days after purchase - what's the point? Need to improve executing a promo offer when they are marketed.
Helpful Report
Posted 1 year ago
I ordered contact lenses on October 17th and they still haven’t even shipped and today is November 7th. I haven’t been contacted even once by EZ Contacts to explain the delay. Terrible customer service.
Helpful Report
Posted 1 year ago
Took way longer than advertised. I payed for quick delivery (within 2 days) and received it 9 days later. No refund
Helpful Report
Posted 1 year ago
I was shopping for these sunglasses (Oakley Gibstons) and everywhere I looked they were $150 or more, EZcontacts had them listed at less than $100, so I was a little apprehensive on buying them but the website said 100% money back guarantee so I made the purchase. I placed the web order on a Sunday night and on Thursday afternoon my glasses arrived. The sunglasses are authentic and brand new. I could not be happier and would reccommed this company to anyone.
Helpful Report
Posted 1 year ago
You have the worst customer service I’ve ever experienced. I would email the same questions multiple times with no response. I will call and ask for them to verify what they were shipping. They would not verify they shipped the wrong order to me to begin with. then when I sent back All the contacts they only ship me back two boxes instead of five boxes when I would talk with your customer service people they said well. We sent all the context to you and sounded as though they would not solve the problem. Even after I gave them the packing list showing They did not ship me all of them. The person on the phone told me they had shipped them but she would investigate. You need to train your people better and you need to somehow make sure peoples emails and phone calls. Get responded to. I do not plan to do business with you and I would warn all my friends and associates against your companies poor Service
Helpful Report
Posted 1 year ago
If I could leave a zero I would. I ordered my glasses on September 29th and still have not received them. It’s November 7th. I’ve contacted the company and it takes at least three days to get a response. They emailed me on October 31st stating the order was finished and that I would receive a tracking number. I still do not have a tracking number. I have no idea if they’ve been shipped or not.
Helpful Report
Posted 1 year ago
Easy order, price and fast delivery. Thanks
Helpful Report
Posted 1 year ago
So so happy with the glasses I got for my mom. It arrived quickly. I was very impressed. I am excited to get another pair. Continue to do good work EZcontacts.
Helpful Report
Posted 1 year ago
There was no communication when the order was placed until I had to email to see the status of my order. Would not order from this company again. Thank you.
Helpful Report
Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews