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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

The price is good as is customer service. Shipping took longer than expected.
Helpful Report
Posted 1 year ago
Been waiting on my order for 4 weeks... Called twice and no one answered. Emailed and no one responded. I received this review before anybody responded so I'm writing my frustrations on this form. Hopefully someone will respond after seeing this review.
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Posted 1 year ago
Don’t buy here. No communication after multiple attempts to contact customer service. I eventually had to dispute the charge with my credit card company. I assume after they were told that I had disputed the charge. They made sure to quickly ship the item even though I had requested several times that they cancel the order due to lack of communication. This has gone on for the past two weeks and they never bothered to reach out. Don’t risk your money here!
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Posted 1 year ago
I ordered sunglasses October 18, and still they are being processed? Supposely they are being shipped in the US. Hopefully I can cancel my order soon.
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Posted 1 year ago
I+placed+an+order+for+a+pair+of+Costa+sunglasses+on+October+14.++They+have+not+even+shipped+as+of+November+5.++Absolutely+requesting+a+refund.++Do+not+recommend+this+company.
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Posted 1 year ago
Was charged and product still has not shipped- almost a month
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Posted 1 year ago
Great sunglasses look the same as the ones from Macys
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Posted 1 year ago
I have used ez contacts for years now. I have been pleased since the first time I did business with them. Here is why, they really are easy. I thought everything about the process would be difficult but it was Hella ez and the price that I pay for the contacts is easy to swallow. This is the only place besides my actual eye doctor that I will get co tacts from, period. Delivery is just like promised and I've never had any kind of problem so I wouldn't know about the customer service cuz I've never hadnto deal with any problems. I'm really stoked about EZ c9ntacts and would recommend it to ANYONE who would listen, straight up.
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Posted 1 year ago
I absolutely love my glasses! Very well made perfect lenses with my prescription easy to order and arrived as expected will definitely be purchasing again Thank you 😊
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Posted 1 year ago
Great prices, options for product and postage. Always a promo code, huge help !
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Posted 1 year ago
Ordering through my local Eye care clinic would have cost me 176 dollars. 88 dollars for a 12 pack for Left Eye, and another 88 dollars for a different prescription for the right eye. Buying contacts through here saved me a lot of money because I am struggling at the moment financially and the insurance here in the USA does not cover contact lenses, only glasses.
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Posted 1 year ago
AMAZING SERVICE AND A MORE CLEARER VIEW OF WORLD
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Posted 1 year ago
Easy to order. Enjoy having a new pair of comfortable contacts every day.
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Posted 1 year ago
Has been 15 days since I ordered and my glasses still have not shipped. I requested a cancellation and was told I could not. So, now when I get them, I will be sending them back, but I will have to pay $10 shipping. Will not be returning to this site for glasses.
Helpful Report
Posted 1 year ago
Hi there, Thank you for sharing your feedback. We apologize for the frustration you've experienced. As noted on our website, the item you ordered had an estimated shipping timeframe of 2-3 weeks, which means it is still within the expected shipping window. We’ve checked your order, and it has already shipped, so it is on its way to you. We strive to provide accurate shipping estimates, and we’re sorry if this wasn’t clear at the time of your order. Regarding the cancellation request, we are unable to cancel orders once they’ve been shipped, but we understand your frustration. If you decide to return the glasses, please reach out to us at help@ezcontacts.com, and we’ll guide you through the process. We truly appreciate your feedback and hope to have the opportunity to serve you better in the future.
Posted 1 year ago
Contacts were not in stock.
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Posted 1 year ago
The best
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Posted 1 year ago
Ordered glasses 3 weeks ago and still not delivered or even respond to customer service requests.
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We’re sorry to hear about the delay. Your order is currently in transit, and we’ve sent tracking information to your email. Please check your inbox (and spam folder, just in case) for the latest updates on your delivery. If you have any other questions or need further assistance, feel free to reach out—we’re here to help!
Posted 1 year ago
I have not received my order and I am not happy. The price is great however I do believe I should be reimbursed for the delay. No notification update or anything. The customer is to be desired.
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Posted 1 year ago
Convenient and quick. Allows me to “re-order” which is fantastic 10/10
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Posted 1 year ago
Always a good price and the site is well done. I've been a customer so long I don't remember when I made my first purchase.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,702 reviews