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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Was disappointed I couldn't even get a small credit for ripped and missing contacts after placing several $300 orders multiple times a year. Even $10 would have been something. Disappointed in your customer service.
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Posted 1 year ago
The entire order process is quick and easy, shipping is really fast too!
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Posted 1 year ago
Estoy muy satisfecha por eso ya llevo varios años comprando mi lentes en EZContacts buenos presio calidad y servicio rapido hago una compra y ya en una semana o menos llega mi pedido muchas gracias
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Posted 1 year ago
Very easy to order. Looking forward to getting the glasses and wearing them!
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Posted 1 year ago
I bought frames with you guys over a month ago. I still have not received them. Pathetic…
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Posted 1 year ago
I placed an order Oct 15 and twenty two days later, still waiting . First they went on Sukkot holiday. That should have been posted across their website so people understood they were not processing orders for about 2 wks. Once they returned, it took a few days to process, then went to DHL and sit for 3 days now DHL has handed it off to the USPS. I have the worst postal service and almost never get any packages or important mail. Though it shows up on my Informed Delivery it rarely makes it to me. I won't use EZ again.
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Posted 1 year ago
The best deal I found and the whole buying process was quick and easy. I received timely notification as to where my purchase was located.
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Posted 1 year ago
No update on status of my glasses and it’s been over a weeek. Would have gone to lenscrafter Costco or an another online vendor if I had any idea the response time would be so slow. Lesson learned
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Posted 1 year ago
Lousy customer service. Ordered wrong lenses, tried to cancel within minutes of ordering, zero response. Still trying to reach them. Run, don't walk, away.
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Posted 1 year ago
I haven’t received glasses yet. It has been two weeks. Don’t know why is it taking so long.
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Posted 1 year ago
Still waiting
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Posted 1 year ago
It has been several weeks and I have still not received my glasses. I have received zero communication about them. I gave you guys almost $400 and I’m feel like I’m in the dark here.
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Posted 1 year ago
Have been buying my designer sunglasses here, very satisfied with all my purchases. Thank you ezcontacts❤️
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Posted 1 year ago
Author didn't leave any comments.
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Posted 1 year ago
Contacts take way too long to arrive
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Posted 1 year ago
Dannie was great!
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Posted 1 year ago
Placed my order 10/25 got an 10/30 saying there was a delay, 8 days later after the delay email I received another email stating that my order was shipped. So it told 12 days before my order even shipped. Still waiting for my prescription eyeglasses to be delivered. Hopefully I will have them in the next 2-3 days. I did email EZ on 11/05 asking to cancel my order because I at that point I would have been better off going to lens crafters down the road from my home but of course I never received a response, just a shipping notification the next day ( amazing right). Would have been nice if they would have fedex/overnight my order as a good juster.
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Posted 1 year ago
My order was promised to ship 3-5 business days. I was notified of a delay which I understand. After the new ETA, I had to reach out multiple times to find new tracking. Absolutely no response. Very disappointed in their customer service and lack of communication. They sure kept sending me sale ads per email. You think someone in the medical world wouldn’t ghost their clients/patients. I thought wrong.
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Posted 1 year ago
so easy to order from, so reasonably priced - hope to get them soon!
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Posted 1 year ago
Maybe I'm just too hard on EZContacts but this was a somewhat subpar. They sold me an item they didn't have in stock, they shipped the item a week late because they were closed for religious holiday... It's almost a month later and I just got the other pair shipped. If anything this is a testament to EZContacts marketing department as I thought they were a larger more customer focused organization. Now I have to pay for returns, and wait for $500 to reverse on the card. Meh.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,702 reviews