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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

I absolutely love my glasses! Very well made perfect lenses with my prescription easy to order and arrived as expected will definitely be purchasing again Thank you 😊
Helpful Report
Posted 1 year ago
Great prices, options for product and postage. Always a promo code, huge help !
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Posted 1 year ago
Ordering through my local Eye care clinic would have cost me 176 dollars. 88 dollars for a 12 pack for Left Eye, and another 88 dollars for a different prescription for the right eye. Buying contacts through here saved me a lot of money because I am struggling at the moment financially and the insurance here in the USA does not cover contact lenses, only glasses.
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Posted 1 year ago
AMAZING SERVICE AND A MORE CLEARER VIEW OF WORLD
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Posted 1 year ago
Easy to order. Enjoy having a new pair of comfortable contacts every day.
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Posted 1 year ago
Has been 15 days since I ordered and my glasses still have not shipped. I requested a cancellation and was told I could not. So, now when I get them, I will be sending them back, but I will have to pay $10 shipping. Will not be returning to this site for glasses.
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Posted 1 year ago
Hi there, Thank you for sharing your feedback. We apologize for the frustration you've experienced. As noted on our website, the item you ordered had an estimated shipping timeframe of 2-3 weeks, which means it is still within the expected shipping window. We’ve checked your order, and it has already shipped, so it is on its way to you. We strive to provide accurate shipping estimates, and we’re sorry if this wasn’t clear at the time of your order. Regarding the cancellation request, we are unable to cancel orders once they’ve been shipped, but we understand your frustration. If you decide to return the glasses, please reach out to us at help@ezcontacts.com, and we’ll guide you through the process. We truly appreciate your feedback and hope to have the opportunity to serve you better in the future.
Posted 1 year ago
Contacts were not in stock.
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Posted 1 year ago
The best
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Posted 1 year ago
Ordered glasses 3 weeks ago and still not delivered or even respond to customer service requests.
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We’re sorry to hear about the delay. Your order is currently in transit, and we’ve sent tracking information to your email. Please check your inbox (and spam folder, just in case) for the latest updates on your delivery. If you have any other questions or need further assistance, feel free to reach out—we’re here to help!
Posted 1 year ago
I have not received my order and I am not happy. The price is great however I do believe I should be reimbursed for the delay. No notification update or anything. The customer is to be desired.
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Posted 1 year ago
Convenient and quick. Allows me to “re-order” which is fantastic 10/10
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Posted 1 year ago
Always a good price and the site is well done. I've been a customer so long I don't remember when I made my first purchase.
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Posted 1 year ago
Good prices and product as described. Processing time was delayed due to holidays, which is understandable but would have been nice to have said this in the order confirmation or other email. Shipping speed and inaccurate updates on location also left something to be desired but this was DHL’s fault, not the store. Overall, the experience could have been slightly improved but I would still buy from here again.
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Posted 1 year ago
I was very unhappy that I did not discover that the entire EZ Contacts operation would be totally shut down for 10 days and I would not receive my contacts until after I left for a trip overseas. This should have been disclosed BEFORE I ordered. There was a tiny banner at the top of their web page mentioning 'holiday hours" but it was not prominent and required to be clicked on. In addition it turns out that my contacts were not even in stock when they reopened. Out of stock items should be identified as such on the product description page. They did refund the $9 expedited shipping fee but that was little consolation as I never received my lenses before traveling although I ordered them more than 3 weeks ahead of time!
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Posted 1 year ago
EZContacts was very easy to understand.
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Posted 1 year ago
Contacts were on back order, but I was never advised of this. I had to call in myself to find out the reason for the delay. You can never get a hold of Customer Service. It took me five days to find a get a hold of them.
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Posted 1 year ago
There was a delay in shipping from the warehouse. I reached out to Abby and she tracked them down, gave me an estimate of when they would ship, and even provided expedited shipping so that I might receive them before I left on vacation! They are en-route and I hope they get here in time! Best customer service!!!
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Posted 1 year ago
I ordered contacts but mixed up the right and left eye perceptions. On website right eye was on left side and left eye on right. I immediately contacted EZContacts through the link of the Order Number: asking if this could be corrected before the order was processed or if I needed to start over and cancel this order. I sent a message about it twice just to be sure with it marked up to be contacted my text message. Since it was the weekend I figure I’d have to wait till next business day. I’ve not been contacted at all and order has been processed and is on the way and now I have to cancel the order.
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Posted 1 year ago
They always ship in a good time. All contacts are Awesome. Friendly if you have any questions.
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Posted 1 year ago
Thank you for my contact it was easy to order
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews