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EZContacts Reviews

4.0 Rating 22,720 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

EzContacts is conveniently the best place for me! Thanks EZ#1
Helpful Report
Posted 1 year ago
Item was out of stock for nearly a month but they had an actual representative who was honest about the order. Plus they were on very price reduced.
Helpful Report
Posted 1 year ago
Placed order on July 22, 2024, today August 6, 2024, just received shipping notification on August 5, 2024. Possibly the slowest online delivery in recent memory. Not sure when item will arrive and doubt I will be ordering from these folks again regardless of price.
Helpful Report
Posted 1 year ago
Greetings, Thank you for taking the time to leave feedback. We sincerely apologize for the delay in the shipment of your order. We understand your frustration and will certainly look into what caused the unusually long processing time for your order. We are committed to providing a positive customer experience and we regret that we didn't meet your expectations this time. We will do our best to ensure that your future experiences with us are much improved. Please be assured that we are working to expedite the shipping process for your current order and we hope to regain your trust as a valued customer. If there is anything else we can do to assist you, please don't hesitate to contact us.
Posted 1 year ago
Very helpful
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Posted 1 year ago
So easy to order and the price was the cheapest of all other places I looked!
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Posted 1 year ago
I love this service! My contacts come on time and feel great.
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Posted 1 year ago
Over all good experience other than taking longer to ship than expected
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Posted 1 year ago
Last time I ordered was great. This time not so much. Didn’t know I would need to order almost 3 weeks ahead of time to get my contracts.
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Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We are so sorry to hear about the delay you are experiencing with your order, but we're pleased to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us at any time at help@ezcontacts.com should you have any further questions or issues.
Posted 1 year ago
Super easy website to use and found the contacts I needed for a good price. I highly recommend EZContacts and will definitely buy from the again.
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Posted 1 year ago
I accidentally ordered the wrong kind of contacts, but Naomi D was quick to make it right. She answered all of my questions and made sure I ended up with the right ones at the best price too! Thank you!
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Posted 1 year ago
The Best prices and Best customer service!
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Posted 1 year ago
I got my new contacts very quickly. I would recommend EZContacts.
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Posted 1 year ago
Bad customer service and I have yet to receive my items nor a update on them..I no longer want them now because their gonna arrive very late
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Posted 1 year ago
Greetings, Thank you for sharing your feedback. We acknowledge your frustration regarding the delay in receiving your order and apologize for any inconvenience caused. At EZContacts, providing exceptional customer service is our utmost priority, and we regret any shortfall in your experience. Upon reviewing your order details, we noted that the item you ordered currently has an estimated availability time of 7-10 business days as stated on our website. While we understand that this may not be ideal, we assure you that we are still within the expected timeframe. Rest assured, we will notify you as soon as your order is ready to ship. If you would like to explore alternative frames that are available for immediate shipping, please feel free to contact us via email, and we will be happy to assist you. Should you have any further questions or concerns, please do not hesitate to contact us at help@ezcontacts.com, and we will be more than happy to help.
Posted 1 year ago
Very impressed with the low cost and the speedy delivery time.THANK-YOU E-Z CONTACTS
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Posted 1 year ago
It was easy to order and had the best prices online for my contacts. I will see how it goes with shipping and when the lenses are delivered.
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Posted 1 year ago
It’s always good and perfect all the time I order
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Posted 1 year ago
best service and quality product
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Posted 1 year ago
EZContacts has been competitive with pricing and done well to ship items quickly using reliable delivery services.
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Posted 1 year ago
Thanks a lot, I am grateful🥰
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Posted 1 year ago
We had a bit of confusion with the original order. EZ Contacts was able to cancel and re-order our contacts without much issue. Thanks!
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,720 reviews