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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Over all good experience other than taking longer to ship than expected
Helpful Report
Posted 1 year ago
Last time I ordered was great. This time not so much. Didn’t know I would need to order almost 3 weeks ahead of time to get my contracts.
Helpful Report
Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We are so sorry to hear about the delay you are experiencing with your order, but we're pleased to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us at any time at help@ezcontacts.com should you have any further questions or issues.
Posted 1 year ago
Super easy website to use and found the contacts I needed for a good price. I highly recommend EZContacts and will definitely buy from the again.
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Posted 1 year ago
I accidentally ordered the wrong kind of contacts, but Naomi D was quick to make it right. She answered all of my questions and made sure I ended up with the right ones at the best price too! Thank you!
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Posted 1 year ago
The Best prices and Best customer service!
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Posted 1 year ago
I got my new contacts very quickly. I would recommend EZContacts.
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Posted 1 year ago
Bad customer service and I have yet to receive my items nor a update on them..I no longer want them now because their gonna arrive very late
Helpful Report
Posted 1 year ago
Greetings, Thank you for sharing your feedback. We acknowledge your frustration regarding the delay in receiving your order and apologize for any inconvenience caused. At EZContacts, providing exceptional customer service is our utmost priority, and we regret any shortfall in your experience. Upon reviewing your order details, we noted that the item you ordered currently has an estimated availability time of 7-10 business days as stated on our website. While we understand that this may not be ideal, we assure you that we are still within the expected timeframe. Rest assured, we will notify you as soon as your order is ready to ship. If you would like to explore alternative frames that are available for immediate shipping, please feel free to contact us via email, and we will be happy to assist you. Should you have any further questions or concerns, please do not hesitate to contact us at help@ezcontacts.com, and we will be more than happy to help.
Posted 1 year ago
Very impressed with the low cost and the speedy delivery time.THANK-YOU E-Z CONTACTS
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Posted 1 year ago
It was easy to order and had the best prices online for my contacts. I will see how it goes with shipping and when the lenses are delivered.
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Posted 1 year ago
It’s always good and perfect all the time I order
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Posted 1 year ago
best service and quality product
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Posted 1 year ago
EZContacts has been competitive with pricing and done well to ship items quickly using reliable delivery services.
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Posted 1 year ago
Thanks a lot, I am grateful🥰
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Posted 1 year ago
We had a bit of confusion with the original order. EZ Contacts was able to cancel and re-order our contacts without much issue. Thanks!
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Posted 1 year ago
Nice Oakleys as expected. Couldn't believe the amazing deal. Great packaging & will definitely buy more.
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Posted 1 year ago
Exelent. Very satisfied whith this order.
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Posted 1 year ago
Easy to order, verified prescription quickly, fast ship. Price on contacts less than doctor's office. Also allowed me to order amount I determined I would use rather than standard six or twelve month supply. Very satisfied.
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Posted 1 year ago
Perfect 👌 on time package came in a perfect box fair pricing, fast shipping 100% recommend and will be reusing EZ contacts again Super satisfied 100% recommend check them out !!!
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Posted 1 year ago
Very good price. Shipped contacts quickly.
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Posted 1 year ago
My package was “returned to sender” with no fault of my own, and the company refuses to replace my order, they are asking me to make a new order (& they’ll honor the price), and will refund my original order once they receive the package. Meanwhile I’m out of contacts.
Helpful Report
Posted 1 year ago
Greetings, We apologize for the inconvenience you've experienced with your order. We understand your frustration and sincerely apologize for the inconvenience. We will look into this matter immediately and ensure that your order is replaced as soon as possible. Additionally, we will expedite the refund process for your original order. Thank you for bringing this to our attention, and we appreciate your understanding. Warm regards, EZContacts Greetings, We would like to express our gratitude for sharing your feedback with us. We deeply regret the inconvenience you encountered with your recent order. We understand the frustration you must feel, particularly given the urgent need for your contact lenses. Regrettably, we are unable to transfer funds to a new order until we receive the original shipment. We value your understanding in this matter. Thank you for alerting us to this issue, and we sincerely appreciate your patience and cooperation.
Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews