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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

So far so good. It took a couple of days to get my order shipped but I was just notified that it has been shipped so we will see how it goes and how the contacts are when they arrive.
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Posted 1 year ago
Good prices, fast delivery, great customer service. What more is there.
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Posted 1 year ago
I just got my sunglasses and couldn’t be happier great job guys!!
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Posted 1 year ago
Great Service
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Posted 1 year ago
Very easy company to work with, and they ship your order very fast I will buy from them again
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Posted 1 year ago
Great deals. So easy to order and they submit to insurance for you.
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Posted 1 year ago
Good prices, not a good website design. I paid extra for 2day shipping not realizing the product was on backorder. Now that I know what to look for regarding actual In-Stock product (after contacting support which also was not a great experience) Maybe i would order through them again
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Posted 1 year ago
Greetings, We would like to express our gratitude for the feedback you have provided and extend our sincerest apologies for any inconvenience you may have experienced with your recent order. Your input is invaluable to us as we continuously work towards improving our services, and we appreciate the opportunity to address the concerns you have raised. We understand that the confusion surrounding the shipping and backorder status was less than ideal, and we assure you that your comments will be carefully considered as we strive to enhance the overall customer experience. Maintaining a user-friendly website and providing top-tier customer service are priorities for us, and we regret any shortcomings in your particular case. Should you have any additional questions or concerns, please do not hesitate to contact us directly at help@ezcontacts.com. We are committed to addressing any further issues and ensuring your satisfaction in the future. Thank you for bringing this matter to our attention. We look forward to the opportunity to serve you better in the near future.
Posted 1 year ago
Got a great price on a pair of sunglasses. The only reason I didn't give a 5 star rating is because it took 5 weeks for delivery; they did say it would take 4-6 weeks. I will definitely order from EZ Contacts again.
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Posted 1 year ago
We paid $19.95 to have it shipped 2-3 business days and it has not arrived. We could have saved money and chose a different option
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Posted 1 year ago
Dear Valued Customer, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by the delay in receiving your order. It is important to note that while expedited shipping prioritizes delivery speed once your order leaves the warehouse, it doesn't impact the processing time itself. In your case, you chose 2-3 business day shipping, and your order was delivered within that timeframe. We appreciate your understanding and hope this clarifies the situation. We're always working to improve our communication and processes to ensure a smooth experience for all our customers.
Posted 1 year ago
Great sale.
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Posted 1 year ago
Extremely long turnaround times for item processing and shipping. Item just shipped after waiting over a month. Will likely not order again from EZ Contacts
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Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We are so sorry to hear about the delay you are experiencing with your order, but we're pleased to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us at any time at help@ezcontacts.com should you have any further questions or issues. We look forward to the opportunity to serve you better in the future.
Posted 1 year ago
NO HIDDEN FEES....the price you see is the price you pay. I get so tired of price shopping to find out at payment they add a "PROCESSING" fee. With EZContacts, the price you see listed is the price you pay plus tax. I love this company. No hassles, no gimics, just straightforward business.
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Posted 1 year ago
This was my first time buying from EZ Contacts. The process was easy and the price is fair. The product is good quality and the prescription lenses are high quality as well. I like that it offered the optional Crizal lenses. I will buy again from EZ Contacts.
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Posted 1 year ago
Great deal and easy process
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Posted 1 year ago
Arrived within 5 days. Thank you.
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Posted 1 year ago
I’ve been shopping for over 8 years yes they are the truth!
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Posted 1 year ago
Great experience with EZContacts! Bought a pair of Ray-Ban glasses for a bit cheaper than in-store, and the online shopping process was super easy. Quick, simple, and saved some money—definitely recommend!
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Posted 1 year ago
A great company to do business with .There prices are the best 👌.
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Posted 1 year ago
Super easy to order from and great customer service! They respond quickly and are helpful! Will not order else where ever again.
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Posted 1 year ago
Not the right Glases I ordered..
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Posted 1 year ago
Greetings, We would like to express our gratitude for taking the time to provide feedback. It is with regret that we acknowledge your unsatisfactory experience, and your willingness to bring this matter to our attention is greatly appreciated. Maintaining high standards is paramount to us, and we are disheartened to learn that we fell short during your interaction with our company. We are keen to delve deeper into your concerns and would welcome the opportunity to engage in a dialogue with you. Please do not hesitate to contact us at help@ezcontacts.com. Rest assured, we are committed to promptly addressing any issues you have raised. Once again, we sincerely thank you for your valuable feedback and extend our best wishes for the days ahead.
Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews