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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

This was my first time buying from EZ Contacts. The process was easy and the price is fair. The product is good quality and the prescription lenses are high quality as well. I like that it offered the optional Crizal lenses. I will buy again from EZ Contacts.
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Posted 1 year ago
Great deal and easy process
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Posted 1 year ago
Arrived within 5 days. Thank you.
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Posted 1 year ago
I’ve been shopping for over 8 years yes they are the truth!
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Posted 1 year ago
Great experience with EZContacts! Bought a pair of Ray-Ban glasses for a bit cheaper than in-store, and the online shopping process was super easy. Quick, simple, and saved some money—definitely recommend!
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Posted 1 year ago
A great company to do business with .There prices are the best 👌.
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Posted 1 year ago
Super easy to order from and great customer service! They respond quickly and are helpful! Will not order else where ever again.
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Posted 1 year ago
Not the right Glases I ordered..
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Posted 1 year ago
Greetings, We would like to express our gratitude for taking the time to provide feedback. It is with regret that we acknowledge your unsatisfactory experience, and your willingness to bring this matter to our attention is greatly appreciated. Maintaining high standards is paramount to us, and we are disheartened to learn that we fell short during your interaction with our company. We are keen to delve deeper into your concerns and would welcome the opportunity to engage in a dialogue with you. Please do not hesitate to contact us at help@ezcontacts.com. Rest assured, we are committed to promptly addressing any issues you have raised. Once again, we sincerely thank you for your valuable feedback and extend our best wishes for the days ahead.
Posted 1 year ago
Good on time
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Posted 1 year ago
I signed up as a new customer and received a one-time 10% off coupon. I took that discount into account when comparing prices with other sellers. However, the coupon was not applied to my order. I had not used any other coupons. I was told that the coupon could not be applied because I had used a Google advertised price. There was no such mention with the 10% coupon! I feel this to be deceitful!
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Posted 1 year ago
Dear valued customer, Thank you for providing feedback regarding your recent experience. We apologize for the difficulties you encountered with the promo code and the level of service you received from our customer service agent. Please be assured that this does not align with the high standard of service we aim to deliver. We would like to clarify that EZContacts typically allows for the use of one promotion per order. However, in your case, we would like to extend the offer and to apply the first-time user promotion to your next order, as it has not yet been redeemed. Kindly reach out to us when you are ready to utilize the new code, and we will be more than happy to assist you in ensuring that the promotion is applied to your future order. We are committed to improving your experience and look forward to serving you better in the future. Thank you for your understanding, and we appreciate the opportunity to make things right.
Posted 1 year ago
Quick turnaround
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Posted 1 year ago
When I've ordered with other companies they often don't have my prescription in stock and delivery is unpredictable. I've ordered twice now with EZContacts and it has been quick and easy and reliable both times. Thanks!
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Posted 1 year ago
quick n easy ordering online with great prices!
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Posted 1 year ago
Great service.
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Posted 1 year ago
Very user-friendly and convenient. Y’all are doing great work, thank you.
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Posted 1 year ago
Nice customer Service.
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Posted 1 year ago
I ordered prescription sunglasses 3 weeks ago still no shipment or tracking number. After contacting them I was told their was a defect in the lense. So terrible headaches until they finally decide to send the prescription sunglasses.
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We sincerely apologize for the delay with your order. The good news is, your order is now on its way and should be arriving soon. You can track its progress using the link included in the confirmation email. To prevent similar situations in the future, you can be assured that we're actively reviewing our communication processes to ensure timely updates on order status and potential delays. In the meantime, please don't hesitate to reach out to us should you have any further questions or concerns. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
I love ez contacts been a customer for a long time never had a problem and always found there prices to be the best.
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Posted 1 year ago
EZ Contact made the extra effort to verify my Rx and even correct what I had ordered. Above and Beyond! I won't go anywhere else now.
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Posted 1 year ago
Ordered July 20, shipped August 6th. Contacted 7/26 for status of the order, was told they had been ordered from their supplier. Emailed morning of 8/6 to cancel my order, a few hours later got a shipping receipt. So I was sold something that wasnt in stock, and then coincidentally had them ship the day I emailed for a refund. Had zero issues the last time I ordered from here, but its not worth dealing with this again in the future to save maybe $10 a box.
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Posted 1 year ago
Dear valued customer, We appreciate your recent feedback and would like to extend our sincere apologies for the delay in processing your order. Please be assured that we are dedicated to expediting all orders and aim to dispatch them promptly. We understand the inconvenience caused by this delay and regret any frustration it may have caused. Should you require any further assistance, please do not hesitate to contact us. Your understanding is greatly appreciated, and we hope you have a pleasant day. We are committed to enhancing our service and look forward to the opportunity to serve you better in the future.
Posted 1 year ago
EZContacts is rated 4.0 based on 22,702 reviews