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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

So sad. I literally waited months for my glasses. They came…finally…I was willing to overlook the MASSIVE time lag because of the discount. So SO disappointed—They were readers when I ordered progressives. I guess that’s why they cost 50% less. Could have bought new readers from the drugstore for $10. Now, I have to go fill my actual Rx with the frames elsewhere—But could have paid slightly more and had my glasses right away and without a major hassle and a long wait! My advice: Pay the difference—Go to a reputable optometrist. Avoid EZ Contacts at all costs!! So so so disappointed :(
Helpful Report
Posted 1 year ago
Hello, We appreciate your recent review and regret any inconvenience caused by the delay in fulfilling your order. We understand the disappointment associated with expecting a timely delivery following a purchase. Offering exceptional service to our customers is a top priority for us, and we are actively engaged in refining our internal processes to ensure more efficient order fulfillment. We are astonished to learn that your prescription lenses did not meet your expectations. Our advanced instruments are designed to guarantee precise prescriptions, and we have a dedicated team committed to ensuring accuracy. We offer a return policy that allows for a complimentary redo within 30 days of receiving the item. Please feel free to return them to us for further adjustments. While not mandatory, we recommend providing your prescription for our lab team to ensure accurate lens production. Thank you for your patience as we work to rectify this matter.
Posted 1 year ago
Still not gotten
Helpful Report
Posted 1 year ago
Greetings, We appreciate your recent review and would like to express our sincere apologies for the delay in fulfilling your order. We understand the disappointment associated with expecting a timely delivery following a purchase. Providing exceptional service to our valued customers is a top priority for us. We are actively engaged in improving our internal processes to facilitate more efficient order fulfillment. The good news is, your order is now on its way and should be arriving soon. You can track its progress using the link included in the confirmation email. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Love EZ contacts! Stupid easy ordering and free shipping. They always have the multiple types of contacts my family use.
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Posted 1 year ago
Found the product I was looking for at a good price. Order was processed quickly and shipped right away. Pleased with the purchase! EZ Contacts is A++ business!
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Posted 1 year ago
Ordering from EZContacts was a no brainer; great selection and decent prices. Order was shipped quickly. * Loved the contact lens case that was included but unfortunately it was cracked
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Posted 1 year ago
I ordered a glasses reading glasses . They were exactly as expected. Prices are really Good. Service is grest. I would absolutely order from EZ Contacts again.
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Posted 1 year ago
Quick and easy ordering and delivery, product arrived as requested. No issues at all. Best price.
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Posted 1 year ago
Perfect! Fast delivery (I ordered Sunday and received them Thursday), smooth checkout and authentic. 5 ⭐️s
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Posted 1 year ago
So far so good. It took a couple of days to get my order shipped but I was just notified that it has been shipped so we will see how it goes and how the contacts are when they arrive.
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Posted 1 year ago
Good prices, fast delivery, great customer service. What more is there.
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Posted 1 year ago
I just got my sunglasses and couldn’t be happier great job guys!!
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Posted 1 year ago
Great Service
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Posted 1 year ago
Very easy company to work with, and they ship your order very fast I will buy from them again
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Posted 1 year ago
Great deals. So easy to order and they submit to insurance for you.
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Posted 1 year ago
Good prices, not a good website design. I paid extra for 2day shipping not realizing the product was on backorder. Now that I know what to look for regarding actual In-Stock product (after contacting support which also was not a great experience) Maybe i would order through them again
Helpful Report
Posted 1 year ago
Greetings, We would like to express our gratitude for the feedback you have provided and extend our sincerest apologies for any inconvenience you may have experienced with your recent order. Your input is invaluable to us as we continuously work towards improving our services, and we appreciate the opportunity to address the concerns you have raised. We understand that the confusion surrounding the shipping and backorder status was less than ideal, and we assure you that your comments will be carefully considered as we strive to enhance the overall customer experience. Maintaining a user-friendly website and providing top-tier customer service are priorities for us, and we regret any shortcomings in your particular case. Should you have any additional questions or concerns, please do not hesitate to contact us directly at help@ezcontacts.com. We are committed to addressing any further issues and ensuring your satisfaction in the future. Thank you for bringing this matter to our attention. We look forward to the opportunity to serve you better in the near future.
Posted 1 year ago
Got a great price on a pair of sunglasses. The only reason I didn't give a 5 star rating is because it took 5 weeks for delivery; they did say it would take 4-6 weeks. I will definitely order from EZ Contacts again.
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Posted 1 year ago
We paid $19.95 to have it shipped 2-3 business days and it has not arrived. We could have saved money and chose a different option
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Posted 1 year ago
Dear Valued Customer, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by the delay in receiving your order. It is important to note that while expedited shipping prioritizes delivery speed once your order leaves the warehouse, it doesn't impact the processing time itself. In your case, you chose 2-3 business day shipping, and your order was delivered within that timeframe. We appreciate your understanding and hope this clarifies the situation. We're always working to improve our communication and processes to ensure a smooth experience for all our customers.
Posted 1 year ago
Great sale.
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Posted 1 year ago
Extremely long turnaround times for item processing and shipping. Item just shipped after waiting over a month. Will likely not order again from EZ Contacts
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Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We are so sorry to hear about the delay you are experiencing with your order, but we're pleased to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us at any time at help@ezcontacts.com should you have any further questions or issues. We look forward to the opportunity to serve you better in the future.
Posted 1 year ago
NO HIDDEN FEES....the price you see is the price you pay. I get so tired of price shopping to find out at payment they add a "PROCESSING" fee. With EZContacts, the price you see listed is the price you pay plus tax. I love this company. No hassles, no gimics, just straightforward business.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,702 reviews