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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Ordering my contacts from EZContacts was, in a word, EASY!!! I received exactly what I ordered in just a few days! Thanks!!
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Posted 1 year ago
Best prices, great selection of glasses and super fast shipping.
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Posted 1 year ago
Coupon discount did not for work military.
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Posted 1 year ago
Dear esteemed customer, Thank you for taking the time to share your feedback regarding your recent experience. We sincerely apologize for the inconvenience you encountered with the promo code. To ensure that you can benefit from the military promo code, please contact our customer service team at help@ezcontacts.com. We will be more than happy to assist you in applying the promo code to your order manually. We hold the utmost respect for those who serve our country and would like to ensure that you do not miss out on this special offer. Thank you for your dedicated service to the USA. We eagerly await your your email.
Posted 1 year ago
I haven't received them yet but thus far, customer service really helped me clear up a mistake I made during the ordering process. Even though they were closed, someone still took the time to help me 3 or times through email. I appreciate that so much. It says a lot about their character as a business.
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Posted 1 year ago
The person that took my order was very rude. This is the first and only time that I’ve experienced this with EZ contacts. It was very surprising.
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Posted 1 year ago
Greetings, We are truly sorry to hear about your negative experience with one of our representatives. This is not the level of service we aim to provide at EZContacts, and we sincerely apologize for any inconvenience this may have caused you. Your feedback is valuable to us, and we take this matter very seriously. We will investigate this issue further to ensure that such instances do not occur in the future. We appreciate you bringing this to our attention, and we hope to have the opportunity to make it right and restore your confidence in our customer service. Please feel free to reach out to us directly if there is anything else we can do to assist you.
Posted 1 year ago
Never gave me a confirmation. I tried to call this morning. On hold for 1 hour! Had to hang up!
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Posted 1 year ago
Hi there, We acknowledge and appreciate your feedback. We apologize for any inconvenience you may have experienced with your order confirmation. Please be informed that your order has been dispatched, and a shipping notification should have been sent to you. In the event that you have not received the notification, please don't hesitate to contact us at help@ezcontacts.com so that we can address this technical issue promptly. Thank you for taking the time to provide us with your feedback.
Posted 1 year ago
Bought a pair of Oakley SUTRO S for my son. They are authentic and he loves them.
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Posted 1 year ago
Very easy to use and no extra fees
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Posted 1 year ago
The product is exactly what I expected. The sunglasses include a case and polishing cloth, all inclosed in a nice box. Would have given it a 4 because it took over a month to get them. But, with the price being half of a major competitor, the extra wait was worth it.
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Posted 1 year ago
Ordering contacts was a breeze. Amazing how quick they will take your money, but if you have questions regarding the insurance part or try to at least talk to someone...well...doesn't seem to happen. I had emailed the order confirmation # as required and filled out all the things for the insurance. I have yet to receive a copy of what was filed with insurance and haven't heard from insurance company denying or accepting so that leads me to believe it was never filed...so disappointing...I hope you don't have the same happen to you if you decide to use this company.
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Posted 1 year ago
Greetings, Thank you for taking the time to provide us with your feedback. We sincerely apologize for any inconvenience you have encountered. Please be assured that we acknowledge your concerns and are dedicated to resolving this matter promptly. Our team is actively investigating your insurance filing and will reach out to you with an update at the earliest convenience. We value your patience and remain committed to addressing your issues with the utmost urgency. Your feedback is invaluable to us, and we are determined to regain your confidence in our services. Thank you for bringing this to our attention.
Posted 1 year ago
EZContacts is the absolute best place to buy authentic contacts for a bargain price. Mine have come the very next day. I will no longer buy from any other vendor for contact lenses.
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Posted 1 year ago
Amazing turnaround time to get my delivery of prescription optical glasses. They are perfect and I am already online shopping for more colors of the frames that I purchased. I highly recommend!!
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Posted 1 year ago
Ordering was a breeze. Shipment arrived literally 2 days later! Highly recommend this company.
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Posted 1 year ago
I have now bought 2 pairs of sunglasses . First was the black MIUMIU and they are absolutely gorgeous! The second pair are from YSL in Ivory and they too are perfect. Their price points are not to be found anywhere. Trust me I checked and these are not dupes. So go for it !
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Posted 1 year ago
Don't go to other sites that have hidden "fees." I checked all the other sites and they all are actually more expensive than EZcontacts. EZcontacts is the honest website that deliver the genuine products at a very competitive price with fast shipping. Better than Costco. Highly recommend!
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Posted 1 year ago
Ordered some Prada glasses for vision! Couldn’t be any happier! And the measurement system with the face camera was pretty on point if you don’t know your measurements from eye to eye!👌🏼 will order more for sure! Won’t go else where now!
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Posted 1 year ago
Contacts have consistently been less expensive than other sites, and prices are clear and upfront (other websites often have hundreds of dollars for “processing fees” that they tack on when you are checking out your order). My complaint this time is that the cost of shipping should’ve been free, but the button for it was not registering when I selected it. It also took longer than normal to receive the contacts, so something may have been glitchy on the website. Regardless, the prices have been unmatched for the several years that I’ve been buying from here!
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Posted 1 year ago
Great Deal! Received my Prada sunglasses within a few days of purchase. Very happy with my purchase.
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Posted 1 year ago
No response as yet to an inquiry
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Posted 1 year ago
Greetings, We appreciate the time you took to provide feedback regarding your recent experience with our customer service. We sincerely apologize for any inconvenience caused by the delayed responses, as this does not align with the high standards of service we strive to uphold. Under normal circumstances, we endeavor to respond to inquiries within 1-2 business days. However, please be aware that responses to weekend inquiries are handled during business days only. Should you require further assistance, please do not hesitate to contact us via email at help@ezcontact.com. Your feedback is crucial to our continuous improvement, and we thank you for bringing this matter to our attention. Thank you for your understanding, and we look forward to the opportunity to assist you more effectively in the future.
Posted 1 year ago
Good prices, quick shipping. Answered my questions quickly
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,702 reviews