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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Easy online service
Helpful Report
Posted 1 year ago
Easy process. Got my eye drops for 50% what amazon charges. And free shipping. Winner winner!
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Posted 1 year ago
Easy to do business online, no inventory issues, fast shipping!
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Posted 1 year ago
The prices of contacts are out of control
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Posted 1 year ago
Dear Customer, Thank you for taking the time to provide your feedback. We are sorry to learn that you perceive EZContacts as being too expensive. Please accept our apologies if our pricing has not met your expectations. We are committed to offering competitive prices to our customers and regret that we may have missed the mark in this instance. We would like to highlight our price match policy, which allows customers to match any better prices found elsewhere. Additionally, we have an EZPoints loyalty program, enabling customers to accumulate points for future savings with each purchase. For more details on these programs, we encourage you to visit our website. Your feedback is important to us, and we thank you for bringing this to our attention.
Posted 1 year ago
Such an easy order to get processed! Highly recommend!
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Posted 1 year ago
great experience
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Posted 1 year ago
Love the ease of ordering
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Posted 1 year ago
Great service, easy to order and fast shipping. I got my contacts right before my vacation. Will order from this site again!!
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Posted 1 year ago
So easy and great prices, shipped the same day…awesome.
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Posted 1 year ago
Horrible experience poor communication and Exceptionally poor customer service .i Will not be using this site again
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Posted 1 year ago
Hello, Thank you for taking the time to leave a review. We sincerely apologize for any inconvenience you may have encountered while placing an order with EZContacts. Our goal at EZContacts is to ensure a smooth and satisfactory experience for all our customers. We regret that we did not meet this standard in your case. Unfortunately, since we do not have specific details about the issues you encountered, we are unable to provide further assistance at this time. Please don't hesitate to contact help@ezcontacts.com to share more information so that we can better address your concerns. We are eager for the opportunity to improve and hope to have the chance to serve you better in the future.
Posted 1 year ago
I ordered Carrerra sunglasses with a prescription lens that was requested to match the tint of the factory lens, but when I received the glasses after a long wait, they were not even close to the style of the factory. Looks like I cannot request a return for them. Given the experience, I would not recommend EZcontacts.
Helpful Report
Posted 1 year ago
Dear valued customer, We would like to express our gratitude for taking the time to provide feedback. We are truly sorry to hear about the issue you encountered with the glasses you received from us. We understand the disappointment this may have caused you and extend our sincere apologies for any inconvenience. It's important to note that when selecting the display lens online, we aim to ensure the closest possible match. However, if you believe the match is not perfect, we offer hassle-free returns for a redo within 30 days of receiving the item. If you have concerns about your prescription lenses, we encourage you to return them to us so we can work towards a more satisfactory solution. Thank you for your understanding, and we look forward to resolving this issue to your satisfaction.
Posted 1 year ago
Easy as can be to,order.....
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Posted 1 year ago
Great prices & products.
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Posted 1 year ago
Fast service and I was able to get an eye exam done and a prescription as well.
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Posted 1 year ago
Painless order & delivery and very good price
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Posted 1 year ago
Truly amazing customer service. I ordered sunglasses that would take four weeks to arrive so I contacted EZ and changed the order...Immediately they responded, adjusted the charges, cancelled the first order and shipped the new order in just a couple of hours. Best response I have had with an online company,
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Posted 1 year ago
Everything was great except the shipping speed 😢
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Posted 1 year ago
Hi there, Thank you for providing feedback. We sincerely apologize for the delay with your order. The good news is, your order is now on its way and should be arriving soon. You can track its progress using the link included in the confirmation email. To prevent similar situations in the future, you can be assured that we're actively reviewing our communication processes to ensure timely updates on order status and potential delays. In the meantime, please don't hesitate to reach out to us should you have any further questions or concerns. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Quick and easy
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Posted 1 year ago
Item was out of stock when I ordered it, but they didn't give up and eventually located what I wanted!
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Posted 1 year ago
Placed an order on July 9th, wasn't told that my glasses were "out of stock" until repeatedly calling after two weeks and no update. Once I finally got a call back which took far too long I was told that they wouldn't have them for another week at the earliest and wouldn't know when I would receive them... will never use this company again.
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Posted 1 year ago
Greetings, We appreciate your recent review and would like to express our sincere apologies for the delay in fulfilling your order. We understand the disappointment associated with expecting a timely delivery following a purchase. We deeply regret any inconvenience you may have experienced while navigating our website. Providing exceptional service to our valued customers and ensuring the ease of use of our website are top priorities for us. We are actively engaged in improving our internal processes to facilitate more efficient order fulfillment. We are pleased to inform you that your order has been shipped on July 31st. We greatly appreciate your cooperation and understanding in this matter. We eagerly anticipate the opportunity to enhance your experience with us in the future.
Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews