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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Website is good and made ordering easy.
Helpful Report
Posted 1 year ago
I am quite satisfied with the customer service I received from EZ Contacts. However, I still have not found out whether or not my Optical insurance covers my contacts or not.. I have submitted all the information last May, including pictures of my card both sides to the link that was provided. I even emailed you at EZ Contact to inquire whether or not my information was received and what the verdict was. I still don’t know, I guess the gentleman on the phone today when I placed my Refill order and he didn’t know. However, he did say he would check with the correct persons involved and email me an answer. I told him that if they do pay for context, I would appreciate it if payment could go toward my last two orders. He agreed and again said he would look into it and send me an email. I really hope that this time I can get an answer either way. Thank you very much in advance. Mrs. Shannon Quaritsch My email is antiquesq@aol.com Phone is: 847-894-2717
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Posted 1 year ago
It was very easy to order. Loved sale prices
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Posted 1 year ago
Wonderful to deal with!
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Posted 1 year ago
So Far they have been an excellent company to order from. My glasses frames are on the way and are to arrive soon. If all goes well they will bet 5 star rating.
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Posted 1 year ago
Always great prices. Fast check out. Good communication regarding the status of orders. Thxxxxxcxx
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Posted 1 year ago
Bait and Switch
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Posted 1 year ago
Hello, Thank you for taking the time to leave a review. We sincerely apologize for any inconvenience you may have encountered while placing an order with EZContacts. Our goal at EZContacts is to ensure a smooth and satisfactory experience for all our customers. We regret that we did not meet this standard in your case. Unfortunately, since we do not have specific details about the issues you encountered, we are unable to provide further assistance at this time. Please don't hesitate to contact help@ezcontacts.com to share more information so that we can better address your concerns. We are eager for the opportunity to improve and hope to have the chance to serve you better in the future.
Posted 1 year ago
Ezcontacts are the best , I trush them
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Posted 1 year ago
Great customer service! Thank you!
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Posted 1 year ago
Always quick and easy
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Posted 1 year ago
EZ Contacts use Deceptive offers to get you to buy. They did not honor their posted additional discount offer even after I sent them a screen shot of their offer off their website. Their customer service comes up with irrational reasons to dispute the screen shot I sent of their discount offer. They don’t care about customers or their loyalty. STAY AWAY from EZContacts . Horrible customer service,
Helpful Report
Posted 1 year ago
Dear valued customer, Thank you for providing feedback regarding your recent experience. We apologize for the difficulties you encountered with the promo code and the level of service you received from our customer service agent. Please be assured that this does not align with the high standard of service we aim to deliver. It is important to note that EZContacts typically permits the use of one promotion per order, a policy we aim to transparently communicate when promoting our new sales and offers. We apologize if this was not clearly understood. If you require further assistance, please do not hesitate to contact us via email at help@ezcontacts.com. We are committed to the opportunity to better serve you in the future.
Posted 1 year ago
Easy ordering with very good prices compared to other sites!
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Posted 1 year ago
Always super easy to order, great cost, and no hassle. Third time ordering from this site.
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Posted 1 year ago
I contacted customer service regarding my order. The price of contacts was great, ordering was easy but I received a discount code off my first order after it had been placed. Customer service said I can’t use it because the price already includes another discount off the cost of lenses. Why would they send me something to use with my first order if it can’t be used?? I’m not sure I would order again because my issue was not resolved & and the customer service reply lacked empathy or concern.
Helpful Report
Posted 1 year ago
Dear valued customer, Thank you for providing feedback regarding your recent experience. We apologize for the difficulties you encountered with the promo code and the level of service you received from our customer service agent. Please be assured that this does not align with the high standard of service we aim to deliver. We would like to clarify that EZContacts typically allows for the use of one promotion per order. However, in your case and we would like to extend the offer and to apply the first time user promotion to your next order, as it has not yet been redeemed. Kindly reach out to us when you are ready to utilize the new code, and we will be more than happy to assist you in ensuring that the promotion is applied to your future order. We are committed to improving your experience and look forward to serving you better in the future. Thank you for your understanding, and we appreciate the opportunity to make things right.
Posted 1 year ago
The EZcontacts website was easy to find the product that I needed and their shipment was prompt.
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Posted 1 year ago
Good prices and generally good service. Only knock is that you had an outdated address for my physician, which held up the processing of my order.
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Posted 1 year ago
My Contacts were delivered promptly and as ordered. Thank you.
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Posted 1 year ago
EAsy to order contacts online. Great prices!
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Posted 1 year ago
Site could not verify my prescription and did not even refund my payment!
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Posted 1 year ago
Greetings, Thank you for reaching out and sharing your feedback. We deeply regret any dissatisfaction you may have experienced with our company. We have a dedicated team responsible for ensuring that the contact lenses we send to our customers match their prescriptions. Your input is valuable to us. We are pleased that your contact lenses have been verified and shipped on July 30th. Thanks again for leaving this review.
Posted 1 year ago
Very pleased with the contacts and the delivery of the contacts was excellent. Thank you,
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,702 reviews