Login
Start Free Trial Are you a business? Click Here

EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Ordering on line easy.Price was right.
Helpful Report
Posted 1 year ago
Customer service got back to me quickly in regards to shipping and clarified any questions I had!
Helpful Report
Posted 1 year ago
Easy purchase, good price, and fast delivery. The item was received in excellent condition. I'm about to purchase another one.
Helpful Report
Posted 1 year ago
high quality of products
Helpful Report
Posted 1 year ago
EZContacts make it very easy to order (and reorder) contacts at reasonable prices. No bad experiences so far!
Helpful Report
Posted 1 year ago
No one replied to my email, twice. Took six weeks to ship without letting me know.
Helpful Report
Posted 1 year ago
Greetings, Thank you for leaving feedback. We sincerely apologize for the inconvenience caused by the delay in your order. We understand the frustration this may have caused and appreciate you bringing this matter to our attention. We regret any delay in our responses to your inquiries. Upon review of your order, we have confirmed that our website indicates a processing time of 4-6 weeks for these frames, and they were shipped within that specified timeframe. We apologize if there was any confusion or miscommunication regarding this. We remain at your disposal should you require further assistance or clarification.
Posted 1 year ago
Awesome shopping and shipping experience. Easy to navigate website, lots of products ready to ship, fair prices, fast shipping.
Helpful Report
Posted 1 year ago
I ordered my glasses close to three weeks ago. I had to seek out my own updates
Helpful Report
Posted 1 year ago
Greetings, Thank you for leaving a review. We regret to inform you that there has been a delay with your order. We understand the inconvenience this may have caused and we appreciate you bringing this matter to our attention. Your order experienced a delay, but it was successfully dispatched on July 26th, and we anticipate it will be reaching you shortly. We sincerely apologize for any inconvenience this delay has caused. Rest assured, we will take your feedback into consideration to ensure that similar issues are avoided in the future.
Posted 1 year ago
Delivered quickly
Helpful Report
Posted 1 year ago
Very affordable, easy to order and arrived within three days of ordering! Very happy customer!! Thank you!
Helpful Report
Posted 1 year ago
I ordered my sunglasses 2 months ago, and it did not say they were backordered and I reached out multiple times for updates and all they said was "sorry" with no recourse :( They are supposedly shipping the glasses now, but almost end of summer...
Helpful Report
Posted 1 year ago
Dear valued customer, We would like to express our sincerest apologies for the delay in processing your order. We understand the inconvenience caused by not receiving your purchased product within the expected time frame. Please be assured that providing efficient and timely service to our customers is our top priority. We are currently in the process of implementing new and improved systems to enhance our order processing and shipping procedures. Additionally, we are updating our website to provide more accurate shipping time estimates. We acknowledge the longer-than-anticipated wait and are pleased to inform you that your order was shipped on July 26th. We anticipate that it will be delivered to you shortly. Your satisfaction is important to us, and we apologize for any inconvenience this delay may have caused. If you require further assistance, please do not hesitate to reach out to us at help@ezcontacts.com. Thank you for your understanding.
Posted 1 year ago
Yo delay in the shipping process. Too much! Not like.to be modified!
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out on July 26th, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 1 year ago
Never received my order it's been almost a month since order was placed. I sent them a message a week ago and the haven't replied back.
Helpful Report
Posted 1 year ago
Greetings, We acknowledge receipt of your recent feedback regarding a delay in the delivery of your order. We regret any inconvenience this has caused and we appreciate you bringing this matter to our attention. After conducting a thorough investigation, we have confirmed that there was indeed a delay with the processing of your order. However, we have taken the necessary steps to rectify the situation and the order was dispatched on July 26th. We anticipate that it will be delivered to you in the near future. We sincerely apologize for the inconvenience caused and want to assure you that we are taking your feedback into serious consideration as we work to prevent similar occurrences in the future. Thank you for your understanding and patience in this matter.
Posted 1 year ago
It was very easy to order my contacts
Helpful Report
Posted 1 year ago
Good experience
Helpful Report
Posted 1 year ago
Great selection of sunglasses some of which are not available in stores or online. Very reasonable prices with discounts. I ordered the Prada PR 26ZSF in Sage/Honey Tortoise. I would definitely recommend EZContacts.
Helpful Report
Posted 1 year ago
Will never deal with you again. What a joke
Helpful Report
Posted 1 year ago
Dear Customer, Thank you for taking the time to provide feedback. We express our sincere apologies for any inconvenience you may have encountered while placing an order with EZContacts. Our primary goal at EZContacts is to ensure a smooth and satisfactory experience for all our valued customers. Regrettably, it appears that we did not meet this objective in your situation. As your feedback did not include specific details regarding the aspects of your experience that were unsatisfactory, we are currently unable to provide further assistance. We kindly encourage you to communicate any additional information to help@ezcontacts.com so that we may better understand your concerns and assist you accordingly. We genuinely appreciate your feedback and look forward to the opportunity to enhance our service in order to better meet your expectations in the future.
Posted 1 year ago
Easy to order, good prices!
Helpful Report
Posted 1 year ago
took them one full month to ship out my order
Helpful Report
Posted 1 year ago
Hello, We appreciate you reaching out to us. We are sorry to hear that your order faced a delay. We understand the frustration this may have caused and we are grateful that you have informed us about it. Upon investigation, we determined that there was indeed a delay with your order. However, it was dispatched on July 14thh and is anticipated to be delivered to you shortly. We apologize for any inconvenience this may have caused. Your feedback will be taken into consideration as we strive to avoid similar issues in the future.
Posted 1 year ago
Thank you, great experience, I am happy!
Helpful Report
Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews