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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Great customer service! Thank you!
Helpful Report
Posted 1 year ago
Always quick and easy
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Posted 1 year ago
EZ Contacts use Deceptive offers to get you to buy. They did not honor their posted additional discount offer even after I sent them a screen shot of their offer off their website. Their customer service comes up with irrational reasons to dispute the screen shot I sent of their discount offer. They don’t care about customers or their loyalty. STAY AWAY from EZContacts . Horrible customer service,
Helpful Report
Posted 1 year ago
Dear valued customer, Thank you for providing feedback regarding your recent experience. We apologize for the difficulties you encountered with the promo code and the level of service you received from our customer service agent. Please be assured that this does not align with the high standard of service we aim to deliver. It is important to note that EZContacts typically permits the use of one promotion per order, a policy we aim to transparently communicate when promoting our new sales and offers. We apologize if this was not clearly understood. If you require further assistance, please do not hesitate to contact us via email at help@ezcontacts.com. We are committed to the opportunity to better serve you in the future.
Posted 1 year ago
Easy ordering with very good prices compared to other sites!
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Posted 1 year ago
Always super easy to order, great cost, and no hassle. Third time ordering from this site.
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Posted 1 year ago
I contacted customer service regarding my order. The price of contacts was great, ordering was easy but I received a discount code off my first order after it had been placed. Customer service said I can’t use it because the price already includes another discount off the cost of lenses. Why would they send me something to use with my first order if it can’t be used?? I’m not sure I would order again because my issue was not resolved & and the customer service reply lacked empathy or concern.
Helpful Report
Posted 1 year ago
Dear valued customer, Thank you for providing feedback regarding your recent experience. We apologize for the difficulties you encountered with the promo code and the level of service you received from our customer service agent. Please be assured that this does not align with the high standard of service we aim to deliver. We would like to clarify that EZContacts typically allows for the use of one promotion per order. However, in your case and we would like to extend the offer and to apply the first time user promotion to your next order, as it has not yet been redeemed. Kindly reach out to us when you are ready to utilize the new code, and we will be more than happy to assist you in ensuring that the promotion is applied to your future order. We are committed to improving your experience and look forward to serving you better in the future. Thank you for your understanding, and we appreciate the opportunity to make things right.
Posted 1 year ago
The EZcontacts website was easy to find the product that I needed and their shipment was prompt.
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Posted 1 year ago
Good prices and generally good service. Only knock is that you had an outdated address for my physician, which held up the processing of my order.
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Posted 1 year ago
My Contacts were delivered promptly and as ordered. Thank you.
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Posted 1 year ago
EAsy to order contacts online. Great prices!
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Posted 1 year ago
Site could not verify my prescription and did not even refund my payment!
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Posted 1 year ago
Greetings, Thank you for reaching out and sharing your feedback. We deeply regret any dissatisfaction you may have experienced with our company. We have a dedicated team responsible for ensuring that the contact lenses we send to our customers match their prescriptions. Your input is valuable to us. We are pleased that your contact lenses have been verified and shipped on July 30th. Thanks again for leaving this review.
Posted 1 year ago
Very pleased with the contacts and the delivery of the contacts was excellent. Thank you,
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Posted 1 year ago
Order shipped out right away ! Great !
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Posted 1 year ago
Amazing service, great glasses, & awesome seller!!!
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Posted 1 year ago
I recently ordered contact lenses for the first time from here, and the experience was incredibly smooth. The ordering process was straightforward, making it easy to find my lenses and complete the purchase. I was impressed by the fast shipping; my contacts arrived much sooner than expected. Additionally, I received regular tracking status updates, which kept me informed about my order's progress. Overall, it was a hassle-free experience, and I highly recommend it for anyone needing contacts quickly.
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Posted 1 year ago
Was great price and convenient
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Posted 1 year ago
Quick service, great price, free shipping. What's not to rave about.
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Posted 1 year ago
My contact lenses arrived promptly and were accurate. Ordering was easy and the price was low.
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Posted 1 year ago
Very poor I ordered two pairs of oakley glasses and only received one pair
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Posted 1 year ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue. We look forward to hearing from you shortly!
Posted 1 year ago
Great product good price good customer service
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews