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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Very easy to order
Helpful Report
Posted 1 year ago
Although the prices are good there wasn’t any email acknowledgement of the order yet my credit card was charged. My order history shows “ no orders placed.”
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Posted 1 year ago
Greetings, Thank you for taking the time to provide feedback. We regret any inconvenience you may have experienced with your account. Rest assured, your order has been processed and dispatched. Separately, we have shared the tracking and order details for your reference. Our technical team has been alerted and is actively working to address the issue. We appreciate your valuable input and are committed to expeditiously resolving all outstanding matters.
Posted 1 year ago
Still haven’t received the glasses I ordered for Father’s Day. At first I was told that the glasses would be two weeks late now Im not getting any response at all from customer service. Summer will be over by the time I receive this product, if I ever receive it. I wish I had ordered from a different supplier.
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Posted 1 year ago
Greetings, We are sorry to hear about your experience. Please accept our sincerest apologies for the delay and lack of response from our customer service. This is not the level of service we strive to provide. We understand your frustration and are working to rectify the situation as soon as possible. If there's anything else we can do to make this right, please don't hesitate to let us know. We look forward to the opportunity to serve you better in the future.
Posted 1 year ago
Easy ordering and good pricing!
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Posted 1 year ago
Fast shipping and great service
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Posted 1 year ago
Never received an email with my order number, so it's impossible to track.
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Posted 1 year ago
Greetings, Thank you for contacting us and providing valuable feedback. We sincerely apologize for any inconvenience you may have experienced in relation to your order confirmation. It appears that a customer service representative has already resent the order confirmation email to you. Please be advised that our emails may occasionally be routed to the spam folder, so we kindly suggest checking there if you have not received it yet. Furthermore, we have also dispatched the tracking information to you in case you require it. Thank you for your understanding.
Posted 1 year ago
very quick and effiecient.
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Posted 1 year ago
Always great efficient service, even notified me of an incorrect mailing address, that was a life saver. 6 years + and I continue to be a happy customer.
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Posted 1 year ago
Did not get what I ordered. I sent in an order for non prescription 0.00 and they sent my old prescription 1.25 and 1.00 in Air Optics. I wanted them for just the color so I could wear glasses.
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 1 year ago
Loved these! EZ has really great products and compatible pricing. Frames arrived exactly as described and shipped,obviously, with care.
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Posted 1 year ago
As long as you're using DHL as your delivery service I will never order from you again.
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Posted 1 year ago
Hello, We are sorry to hear about your negative experience with our choice of delivery service. Your feedback is important to us, and we will definitely take it into consideration when evaluating our shipping options. We apologize for any inconvenience this may have caused and hope to have the opportunity to provide you with a better experience in the future. If you prefer, we can send your order via FedEx. Please reach out to help@ezcontacts.com for assistance in doing so.
Posted 1 year ago
Best products 😍
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Posted 1 year ago
Great prices, easy to order contacts.
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Posted 1 year ago
The sunglasses were just as pictured and arrived quickly. I already had the same pair in brown, and it was nice to be able to order these without the need to try them n. The price was also good.
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Posted 1 year ago
Great products. Easy ordering and fast service.
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Posted 1 year ago
I loved it.
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Posted 1 year ago
They always have the high powered contacts that I need in stock. fast and efficient service each time I use them.
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Posted 1 year ago
The chat lady Cynthia today was exceptional. A pleasant experience to deal with her. Much appreciated.
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Posted 1 year ago
So far ordering was a breeze, appears to be shipped already. So that’s great, I’m not sure about any thing else. I haven’t received my order yet.
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Posted 1 year ago
Fast and efficient at a reasonable price.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews