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EZContacts Reviews

4.0 Rating 22,703 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Great service
Helpful Report
Posted 1 year ago
Wonderful company
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Posted 1 year ago
Love the consistency of the product. Definitely cheaper than buying contact lenses anywhere else thank you.
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Posted 1 year ago
When i check my email 2 days after ordering i expect to see an email showing my order is being processed and provide me with tracking instead i have 5 advertisements and no reference to the crucial order ive already paid for …gay
Helpful Report
Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We are so sorry to hear about the delay you experienced with your order, but we're pleased to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us at any time at help@ezcontacts.com should you have any further questions or issues.
Posted 1 year ago
Such a long wait to have my item shipped
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. Upon checking your order, we see that our website states that these frames have a 4-6 week processing time, and they were indeed shipped out within that time frame. We apologize if there was any miscommunication regarding this. Please don't hesitate to reach out should you require further assistance or clarification.
Posted 1 year ago
Great prices and easy to use. I would suggest adding Apple Pay as this will make the process even quicker and more efficient. I normally buy through 1-800 contacts however lately I believe they have been price gouging. They would not match the prices offered by your website ( they said it was promo pricing). However I didnt have to enter any codes you had the price listed clearly on your website. 1-800 tried to offer me a better price but it was still 75 dollars above your prices so not even close. I will deff be buying from you guys again.
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Posted 1 year ago
Quick service, easy to reorder! Will use again and again!
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Posted 1 year ago
I have purchased RayBans and Costa sunglasses from EZCONTACTS and the online discount is greatly appreciated I have saved hundreds of dollars thank you
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Posted 1 year ago
So far so good. Ordered a pair of prescription glasses without trying them on first. We'll see how it goes when they arrive. The online "try them on" tool seems to work pretty well, so hopefully, it's a good fit for my face!
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Posted 1 year ago
Easy online service
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Posted 1 year ago
Easy process. Got my eye drops for 50% what amazon charges. And free shipping. Winner winner!
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Posted 1 year ago
Easy to do business online, no inventory issues, fast shipping!
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Posted 1 year ago
The prices of contacts are out of control
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Posted 1 year ago
Dear Customer, Thank you for taking the time to provide your feedback. We are sorry to learn that you perceive EZContacts as being too expensive. Please accept our apologies if our pricing has not met your expectations. We are committed to offering competitive prices to our customers and regret that we may have missed the mark in this instance. We would like to highlight our price match policy, which allows customers to match any better prices found elsewhere. Additionally, we have an EZPoints loyalty program, enabling customers to accumulate points for future savings with each purchase. For more details on these programs, we encourage you to visit our website. Your feedback is important to us, and we thank you for bringing this to our attention.
Posted 1 year ago
Such an easy order to get processed! Highly recommend!
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Posted 1 year ago
great experience
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Posted 1 year ago
Love the ease of ordering
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Posted 1 year ago
Great service, easy to order and fast shipping. I got my contacts right before my vacation. Will order from this site again!!
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Posted 1 year ago
So easy and great prices, shipped the same day…awesome.
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Posted 1 year ago
Horrible experience poor communication and Exceptionally poor customer service .i Will not be using this site again
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Posted 1 year ago
Hello, Thank you for taking the time to leave a review. We sincerely apologize for any inconvenience you may have encountered while placing an order with EZContacts. Our goal at EZContacts is to ensure a smooth and satisfactory experience for all our customers. We regret that we did not meet this standard in your case. Unfortunately, since we do not have specific details about the issues you encountered, we are unable to provide further assistance at this time. Please don't hesitate to contact help@ezcontacts.com to share more information so that we can better address your concerns. We are eager for the opportunity to improve and hope to have the chance to serve you better in the future.
Posted 1 year ago
I ordered Carrerra sunglasses with a prescription lens that was requested to match the tint of the factory lens, but when I received the glasses after a long wait, they were not even close to the style of the factory. Looks like I cannot request a return for them. Given the experience, I would not recommend EZcontacts.
Helpful Report
Posted 1 year ago
Dear valued customer, We would like to express our gratitude for taking the time to provide feedback. We are truly sorry to hear about the issue you encountered with the glasses you received from us. We understand the disappointment this may have caused you and extend our sincere apologies for any inconvenience. It's important to note that when selecting the display lens online, we aim to ensure the closest possible match. However, if you believe the match is not perfect, we offer hassle-free returns for a redo within 30 days of receiving the item. If you have concerns about your prescription lenses, we encourage you to return them to us so we can work towards a more satisfactory solution. Thank you for your understanding, and we look forward to resolving this issue to your satisfaction.
Posted 1 year ago
EZContacts is rated 4.0 based on 22,703 reviews