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EZContacts Reviews

4.0 Rating 22,723 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

“Contacts are poor quality, I have to throw out maybe one in 5 of them. The shipping is super slow, I ordered it a week and a half ago and they just shipped it today.”
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Posted 2 years ago
“Good prices, fast service”
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Posted 2 years ago
“I have not received my order. Every time I check, it has not even been shipped. A bit disappointed so far. I thought they would at least be on their way by now.”
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Posted 2 years ago
“No response to customer service while closed for more than a week due to a holiday.”
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Posted 2 years ago
“I was trying to get a hold of EZ Contacts regarding an order I placed 7 days prior and the order had not yet been shipped. I wasn't able to speak to anyone and the emails I sent to them came back to me. On Wednesday, May 1, I called them, spent 25 minutes on the line with no answer, was finally able to message them and did receive a return status email. The lady was very nice and indicated my order was in the process of being shipped, later was shipped and I'm waiting to receive my Rayban Sunglasses.”
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Posted 2 years ago
“Very disappointed with the lack of customer service along w the delay in shipping.”
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Posted 2 years ago
“Long wait time between ordering and the actual shipping”
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Posted 2 years ago
“I messaged immediately after ordering once I realized EZContacts would be closed till May 1st. The banner was not very noticeable at all. I didn’t even see it till I had already placed my order. I messaged asking to cancel the order, not expecting a response till you reopened. The first response I got was not from the message asking to cancel but saying that you shipped the order. Now I see that you charge shipping for returns. I’m never ordering from EZContacts again. If you’d canceled my order I’d order again in the future but come on, read your messages. What a terrible experience.”
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Posted 2 years ago
“It takes way too long to ship. Most recent order took 9 days to ship”
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Posted 2 years ago
“9 days from order to the item finally being shipped, EZContacts? Never again.”
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Posted 2 years ago
“They are one of the most trustworthy online companies. After almost 7 purchases, they are very prompt to answer any doubts, and the price is quite difficult to beat”
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Posted 2 years ago
“Good pricing and great service. I left your competitor a few years back when they ran out of contacts with no timeline for availability. Never went back”
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Posted 2 years ago
“Order on the 24th and not even shipped yet.”
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Posted 2 years ago
“Not happy can not reach the companoy to change order or cancel rder”
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Posted 2 years ago
“Order my contacts over a week ago. I have yet to receive them.”
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Posted 2 years ago
“I ordered contacts and paid for 2 day shipping so I could receive my order prior to leaving for a long trip however EZcontacts decided to shut down their offices for a week without notification prior to my order. It has been 10 days since placing my order, still no contacts and no response from service on whether they are refunding the shipping fee. I had to place an order with a competitor last minute to get some contacts. I value good service and this was an example of really bad service...”
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Posted 2 years ago
“It's been 10 days since I placed my order. This is too long as my contacts only shipped today.”
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Posted 2 years ago
“Took my order and notified me 2days later they will b closed”
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Posted 2 years ago
“Always had great customer service and fast shipping”
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Posted 2 years ago
“Website was easy to navigate. I love the sales. I only buy items when they go on sale.”
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Posted 2 years ago
EZContacts is rated 4.0 based on 22,723 reviews