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EZContacts Reviews

4.0 Rating 22,723 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

“I am very disappointed withEZconnects. I ordered sunglasses on April 1st for my son’s birthday and I am still waiting for them. My kid is so upset that I can not even given him any information on where they are at.”
Helpful Report
Posted 2 years ago
“I been waiting on my order almost 2 weeks now and still don’t show to be shipped”
Helpful Report
Posted 2 years ago
“It's been over a month since I ordered. A week after I got a notification saying it was taking longer than expected, since then nothing. No update texts or emails. I sent an email asking what's up and still waiting on something”
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Posted 2 years ago
“Price and customer service looking into insurance were great. It was my first time ordering so it took a bit longer than it should have, BUT it was worth the wait!”
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Posted 2 years ago
“Ashley handled my exchange issue promptly and courteously. Give her a big raise!! Thank you.”
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Posted 2 years ago
“Unbelievably slow service and I wrote customer service several weeks ago and never received a reply!”
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Posted 2 years ago
“The prices are very good, but shipping has been very slow. Definitely don’t wait until the last minute to order.”
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Posted 2 years ago
“Molly K. went the extra mile for me and I was able to close the deal because she did her jobband then some ! Customer Service is everything!”
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Posted 2 years ago
“Shipping took way to long. Hopefully my product arrives with no complaints.”
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Posted 2 years ago
“I use EZ Contacts because they're literally that. Simple set up, no ridiculous fees & your contacts arrive in a week or less.”
Helpful Report
Posted 2 years ago
“One of the worst experiences I've ever had. Paid for expedited shipping and it took weeks to get to me.”
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Posted 2 years ago
“The pricing was great but after paying for express shipping, I was notified that they were closed and wouldn't even ship for over a week. I then went to cancel the order because I needed them immediately and there was no way to do so.”
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Posted 2 years ago
“I inadvertently placed an order and immediately emailed customer service. A week later I still hadn’t received a reply but get an email that the order was shipped. I don’t want the item nor the hassle of a return yet here we stand. TERRIBLE customer service.”
Helpful Report
Posted 2 years ago
“EZContacts has friendly customer service, quick to confirm Rx needs, reliable shipping and great prices on a wide array of products to from choose from at my pace. No pushy ads or unnecessary follow ups after ordering. These days, that's saying a lot. Thanks guys, you got my business.”
Helpful Report
Posted 2 years ago
“Everything has been great. Web site is very easy to navigate. I get updates regulary even when they were closed for Passover. Just got a notification that my product has been shipped! Very happy with the service!”
Helpful Report
Posted 2 years ago
“I placed a order on March 24 2024. And I still haven't received it yet, wow. I think that you're company is a scam, 💯. Costumer service is super 👎 bad”
Helpful Report
Posted 2 years ago
“This entire company is a scam. I have been trying to cancel an order they have never shipped and it is impossible. Ive been forced to reach out to the federal bureau of consumer protection. Avoid at all costs. My order was #3954652. I was charged over 200$ for nothing and have yet to get anyone to respond to me from this company. The best they do was have me submit a return, for a product that was never shipped. Sent me postage that expires in 2 days, and charged me 9$ for handling fees. This company has no value to offer to anyone.”
Helpful Report
Posted 2 years ago
“Still have not received my order and I placed it on 4/24/24. I’ve contacted them twice via email and no one responded.”
Helpful Report
Posted 2 years ago
“Ordered a pair of glasses 3 weeks ago (no prescription)and they still have not shipped. It’s absolutely ridiculous in today’s world to have such poor logistics and poor communication with the customer. Will never do business with EzContacts again!! What’s easy about your process???”
Helpful Report
Posted 2 years ago
“I paid for fast shipping And it took a week to ship”
Helpful Report
Posted 2 years ago
EZContacts is rated 4.0 based on 22,723 reviews