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EZContacts Reviews

4.0 Rating 22,715 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

I have yet ro receive my item after weeks
Helpful Report
Posted 1 year ago
My sunglasses took more than 5 weeks to ship
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Posted 1 year ago
Great Price and shipping!
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Posted 1 year ago
No communication- ordered over 2 weeks ago and no glasses, no updates.. thinking I’ve been scammed
Helpful Report
Posted 1 year ago
Glasses taken a long time to come, after I paid for 3 to 5 day shipping. I sent 2 emails that haven’t been returned. This is unacceptable
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Posted 1 year ago
Great prices , but long time to expedite my order, checked 3 different times and dates and my ordered was still in the processing status
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Posted 1 year ago
I have ordered from EZ contacts for years and have always been satisfied. I was a little disappointed with my most recent order, though … I ordered on 4/22 with 5-7 day shipping. I still have not received my order over 10 days later. Per the tracking history, the shipping label was not even printed until 9 days after my order was placed. I do understand that volume may be increased which may lead to shipping delays, but it would be helpful to have this clearly stated on your website when checking out so your customers have a more accurate representation of how long they can expect something to take to be shipped. Or, possibly sending an email to notify the customer of a shipping delay and why that is the case, etc. I am on my last pair of contacts and have been eagerly awaiting this arrival, and will likely not receive it for 2 weeks after the order was placed, when shipping was expected to be 5-7 days.
Helpful Report
Posted 1 year ago
It took a full week for them to even ship me my contacts. I emailed them after 4 days and never got a response. I thought EZ contacts meant it was supposed to be easy to get your order. They should change their name to Extremely Difficult Contacts. Their slogan should be “we’ll get around to it at some point.” Thanks for nothing!
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Posted 1 year ago
Always great service
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Posted 1 year ago
Haven't received my order yet
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Posted 1 year ago
Very slow with no updates or notifications !!!
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Posted 1 year ago
I ordered this item almost a month ago, you never told me you would be closing for two weeks for Passover and I needed it for vacation last week
Helpful Report
Posted 1 year ago
I am very disappointed withEZconnects. I ordered sunglasses on April 1st for my son’s birthday and I am still waiting for them. My kid is so upset that I can not even given him any information on where they are at.
Helpful Report
Posted 1 year ago
I been waiting on my order almost 2 weeks now and still don’t show to be shipped
Helpful Report
Posted 1 year ago
It's been over a month since I ordered. A week after I got a notification saying it was taking longer than expected, since then nothing. No update texts or emails. I sent an email asking what's up and still waiting on something
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Posted 1 year ago
Price and customer service looking into insurance were great. It was my first time ordering so it took a bit longer than it should have, BUT it was worth the wait!
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Posted 1 year ago
Ashley handled my exchange issue promptly and courteously. Give her a big raise!! Thank you.
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Posted 1 year ago
Unbelievably slow service and I wrote customer service several weeks ago and never received a reply!
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Posted 1 year ago
The prices are very good, but shipping has been very slow. Definitely don’t wait until the last minute to order.
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Posted 1 year ago
Molly K. went the extra mile for me and I was able to close the deal because she did her jobband then some ! Customer Service is everything!
Helpful Report
Posted 1 year ago
EZContacts is rated 4.0 based on 22,715 reviews