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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Such a pleasant experience! I found a famous brand with a huge discount. The glasses were made in 1 business day and delivered within 2 business days. Highly recommend!
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Posted 1 year ago
I don't know yet, I've been waiting 6 weeks for my order and have not received it yet. Not impressed with customer service when I called.
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Posted 1 year ago
Hello, Thank you for getting in touch. We're truly sorry to hear about the delay with your order. We understand how frustrating this must be, and we appreciate you letting us know about it. After looking into the issue, we found that there was indeed a delay with your order. However, we managed to ship it out successfully on July 10th, and we anticipate that it will reach you shortly. We apologize for any inconvenience this may have caused. Your feedback is valuable to us, and we will take it into consideration as we strive to prevent similar issues in the future.
Posted 1 year ago
Convenient and large selection of frames available
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Posted 1 year ago
Please don’t take long getting my lens here,last order was sitting in the state it was shipped!!
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Posted 1 year ago
The shipping processing take ways too long. I understand that I got free shipping but the fact that they did not move. I have ordered from other competitors and whatever contacts I order got shipped the same day and was here by 2-3 days
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Posted 1 year ago
Quick and Fast shipping. Glasses came correct with my prescription. Love them!
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Posted 1 year ago
Difficult to order
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Posted 1 year ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 1 year ago
I never write reviews but I had to for this company. My sunglasses were half the price of mall prices, same-day shipping and they were delivered within days. Referred all my friends here!
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Posted 1 year ago
Very satisfying ! Good prices and faster delivery
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Posted 1 year ago
The process of ordering contacts is easy and I always receive the precise order. The reason I giving a lower review is they take long to get. They ship DHL, which takes forever. I actually paid $20 or $30 for rush shipping and it was not faster at all. I’m considering changing companies because in today’s world, it shouldn’t take that long to get an item.
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Posted 1 year ago
Hi there, Thank you for your review and feedback. We appreciate your positive comments about our ordering process and the accuracy of your orders. Regarding the shipping, we apologize for any confusion. Upon reviewing your order details, we found that you opted for our 3-5 business day shipping option at a cost of $7.95. According to the tracking information, your package was shipped promptly and delivered within the expected time frame. We understand your frustration with the perceived delay and apologize if there was any miscommunication regarding the shipping service. We strive to provide efficient service and meet our customers' expectations. If you have any further concerns or if there's anything else we can assist you with, please do not hesitate to contact our customer support team directly. We value your business and hope to continue serving you in the future.
Posted 1 year ago
I am disappointed that I am charged for shipping. I pressed the wrong key and could not return.
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Posted 1 year ago
Hi there, Thank you for your review. We deeply apologize for the frustration caused by the shipping options. One of our customer service representatives will be in touch with you shortly to address your concerns and ensure a satisfactory outcome. Please don't hesitate to contact us if you have further questions or concerns.
Posted 1 year ago
kept me updated
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Posted 1 year ago
Always such a fast turnaround with processing and shipping. I placed the order yesterday and today i got an email saying that my order has shipped.
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Posted 1 year ago
Order wasn’t arrive on the paid one delivery date.
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Posted 1 year ago
Hi there, Thank you for your feedback. We regret to hear that your order was not received in the time frame you were expecting. We would like to clarify that our shipping policies are based on business days, excluding weekends and holidays. Because your order was placed on July 3rd the next day was a holiday (July 4th), thus delaying the shipment until the next business day, July 8th. We apologize for any inconvenience caused by this delay and appreciate your understanding. If you have any further questions or concerns, please feel free to reach out to us at help@ezcontacts.com.
Posted 1 year ago
Love it
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Posted 1 year ago
Website is easy to navigate.
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Posted 1 year ago
Just read the email with my shipping details. Thank you!
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Posted 1 year ago
This is an affordable option for glasses and contacts! My experience ordering has been great. Highly recommend.
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Posted 1 year ago
I am VERY pleased with my decision to order from EZContacts!! I’ve always ordered from my ‘eye doctor’ and was honestly skeptical of online ordering but wish I had done this sooner!! Not only was it SUPER easy to place the order online and submit a PHOTO of my lens prescription, I saved almost $30 PER BOX of contacts AND they were delivered to my door in a little over a week. I placed my order on a Saturday (29th) and they arrive on a Tuesday (9th). I will DEFINITELY be ordering from EZcontacts again!
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Posted 1 year ago
Easy to order and fast shipping!
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews