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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

I ordered a pair of sunglasses,they were supposed to be shipped in 3-5 days, it took over two weeks to ship 👎
Helpful Report
Posted 1 year ago
My order took 17 days to ship and is still on its way sadly
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Posted 1 year ago
Fast shipping, smooth transaction.
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Posted 1 year ago
Easy to use and great selection.
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Posted 1 year ago
Very easy and fast!
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Posted 1 year ago
Great company to work with and quick delivery!
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Posted 1 year ago
overall easy to order and fair pricing. only issue is that after order I find out it is 2-3 weeks backordered. would be really nice to have known that when ordering orginally or at least notified after order instead of my contacting EZContacts to find out what is going on.
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Posted 1 year ago
I have made several purchased from EZContacts over the past few years, and have always received excellent service, great prices and fast, issue-free shipping. I am a happy, satisfied customer.
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Posted 1 year ago
Disappointed with pricing.....tricked into 12 percent off coupon....week later same biofinity contacts are 20 dollars cheaper a box, without any coupon...tired off all this trickery and deception....last time I buy from here.
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Posted 1 year ago
Ordering from EZContacts was simple and easy.
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Posted 1 year ago
The people in customer service were very helpful to ensure my order was fulfilled
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Posted 1 year ago
ordering was easy wating on my delive ry; thanks will be looking to do future bussines.i
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Posted 1 year ago
I ordered a pair of prescription glasses for my son but the frame we wanted was discontinued. The staff at EZ Contacts helped me build a new pair immediately. They even helped by giving me a discount code to help cover the increase in price for the new frames. The glasses arrived perfectly and my son is very happy. I will use this site again for sure!
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Posted 1 year ago
Supposed to get discounted shipping but was charged anyway, and it took forever to get!
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Posted 1 year ago
thank you so much for the great customer service, fast shipping and best prices, I'm a customer for many years.
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Posted 1 year ago
1st time using this company. Easy ordering process, great price, and quick delivery. Just need to make sure quality of the product is adequate.
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Posted 1 year ago
I haven’t received my order yet - but up until this point the service has been Great!!
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Posted 1 year ago
Quick, easy, and good prices for what I was looking for!
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Posted 1 year ago
Back to back orders were delayed and my monthly contacts were brittle upon arrival and some pairs only lasted a week. This order will determine whether I continue to order through them.
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Posted 1 year ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue. We look forward to hearing from you shortly!
Posted 1 year ago
website said free shipping then when you get to check out, it would not let you hit the free shipping button. Then it decided to place a $270 contact order for me without my permission! I was putting my payment information in and the site took it as a green light to check out. I have been trying to reach customer service for the last 3 hours with no luck. I have no words.
Helpful Report
Posted 1 year ago
Hi there, Thank you for your review. We apologize for the inconvenience you experienced with your order. Upon checking, we see that one of our customer service representatives has been in contact with you to resolve this issue. Please let us know if you have any further questions or require additional assistance, and we'll be happy to assist you. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews