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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

First I thought, this price can’t be right. Then I ordered received the normal follow up email about my order. I waited a couple of days and we were leaving the country and I didn’t know if the package would make it in time. I sent a quick chat through their messenger on the website and was thankfully able to receive my package in time. Thank you for your affordability & allowing me to see on my trip.
Helpful Report
Posted 1 year ago
Not sure if my order will be processed. After uploading prescription, I got a message to contact the company and the link went to the company’s homepage, so . . .
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out about your recent order. We understand your concern regarding the processing confirmation after uploading your prescription. We're happy to confirm that your order, including your prescription details, has been successfully processed and is currently in transit. You should have received an email confirmation with a tracking number so you can follow its progress. In the meantime, if you have any trouble locating your confirmation email or the tracking information, please don't hesitate to reach out to us at help@ezcontacts.com. We'll be glad to assist you further as needed!
Posted 1 year ago
Did not receive my glasses and paid for them
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Posted 1 year ago
Hi there, Thank you for your feedback. We're sorry to hear about the issue with your order. Meeting your expectations is our top priority, and we're actively working on ways to improve our service and prevent similar experiences in the future. In the meantime, we were happy to see that one of our customer service agents has been in contact with you and was able to resolve the issue for you. If you have any further suggestions or concerns, please don't hesitate to reach out. Thank you for your understanding, and we hope you have a wonderful day.
Posted 1 year ago
I ordered contacts for one day delivery... did not receive them until 2 weeks later... very frustrating to say the least. its unfortunate because the service is great otherwise...
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We sincerely apologize for the delay with your order. The good news is, your order is now on its way and should be arriving soon. You can track its progress using the link included in the confirmation email. To prevent similar situations in the future, you can be assured that we're actively reviewing our communication processes to ensure timely updates on order status and potential delays. In the meantime, please don't hesitate to reach out to us should you have any further questions or concerns. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Thanks for always ah quick service and never ah problem with any of the orders always quick to respond
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Posted 1 year ago
Love their contracts
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Posted 1 year ago
I love to order from EZContacts but the process has gotten much harder. I had to upload the new script at least 5 times and then received an email asking for it again. I saved just like it said but it was frustrating.
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Posted 1 year ago
The site was easy and user friendly prices are great this was the best price I found for Coach item I purchased will return when I am ready to make a purchase again
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Posted 1 year ago
I placed an order, I did not get the receipt by email or text but I got the email for the review?
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We sincerely apologize for any inconvenience regarding your order confirmation. We've just gone ahead and resent the order confirmation email to you. Please note that sometimes our emails can end up in spam folders, so be sure to double-check there if you haven't received it yet. If you still can't find the email, or if you have any other questions or concerns, please don't hesitate to reach out to us directly at help@ezcontacts.com and we'll be glad to assist you further.
Posted 1 year ago
Quick and easy online ordering and uploading of my prescription. Also, EZContacts had lower prices than my old online contact supplier and WITHOUT having to send in a rebate!! Thank you EZContacts for having easy ordering and excellent prices!
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Posted 1 year ago
There is distortion in the image of the prescription lenses I received
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Posted 1 year ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue. We look forward to hearing from you shortly!
Posted 1 year ago
Wonderful experience shopping online for contact lens with EZContacts! Easy to navigate website and upload my prescription, great pricing, and free and FAST shipping with excellent tracking updates! Would definitely shop with EZContacts for my re-orders!
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Posted 1 year ago
DHL did not deliver the order as stated in their tracking system. Please ship another order as soon as possible
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Posted 1 year ago
Hi there, Thank you for reaching out about your order. We understand your frustration regarding the undelivered package. We'd be happy to assist you in filing a claim for your lost package. Please email us at help@ezcontacts.com and one of our customer service representatives will assist you. We look forwards to resolving this for you shortly.
Posted 1 year ago
Had no trouble ordering the contacts, to the point and did it all under 10 minutes
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Posted 1 year ago
Good stuff and quick ez
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Posted 1 year ago
Easy to use and prompt service!
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Posted 1 year ago
I’m not happy with the amount of time this is taking for order. I sent an email to change delivery address and I have not heard from anyone.
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Posted 1 year ago
Ordered glasses. Promised 3-5 days. 9 days later. Still waiting.
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Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We are so sorry to hear about the delay you are experiencing with your order, but we're pleased to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us at any time at help@ezcontacts.com should you have any further questions or issues. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Easy to navigate and great selection
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Posted 1 year ago
ok..........................
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews