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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

My first order of Muro ointment was $30. The second order was $32. Most recently tried to order and product was $43. Waited for a sale and got it $5 off. Still, constant increases is too much.
Helpful Report
Posted 10 months ago
Hi there, Thank you for your review. We understand your frustration regarding the price changes and appreciate your loyalty. Pricing can vary due to supplier costs and other market factors, but we know how important it is to get the products you need at a fair price. We’re glad you were able to take advantage of the recent sale, and we’ll continue looking for ways to offer the best value. If there’s anything we can do to help, please don’t hesitate to reach out to us at help@ezcontacts.com.
Posted 10 months ago
Frames are fine, but prescription is out of focus
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Posted 10 months ago
Good price and speedy delivery!
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Posted 10 months ago
Excellent transaction with EZContacts--more transparent about pricing (less hidden fees at checkout than their competitors); also had excellent customer service experience when called to rectify a mistake in the order that I noticed after submitting it--was fixed promptly with courteous professionalism!
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Posted 10 months ago
I'm very pleased to receive my new glasses with prescriptions. The first time, I purchased it for my husband, but it didn't sit well with his eyes, although the prescriptions were correct. I had to return his. This time I bought it for myself. I can understand why my husband didn't feel right in his eyes because progressive glasses tend to create strange movements on the objects we see. I'm ok with it because I don't use it often. I only use them at night. I use contact lenses during the day. One note about the color. This color is not as I expected. I see a little "old-fashioned" in the color while wearing them, but I only use them at home, so it doesn't matter. I suggest a different color if you want to wear them all the time. I also bought a pair of sunglasses but a different brand without prescriptions. I just received my sunglasses, and they are excellent. I'm happy with both!
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Posted 10 months ago
Great company to get my contacts from. Never a problem. A+
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Posted 10 months ago
They are very misleading as far as arrival time. 3-5 days promised, currently I am on day 11 and still no contacts.
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Posted 10 months ago
Daniela was very helpful. thank you
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Posted 10 months ago
Great prices and free shipping. Cheaper then stores, and Ray Ban website. Thanks
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Posted 10 months ago
I was very pleased with this company. The ordering was easy and the shipping was fast
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Posted 10 months ago
I ordered an item in December they charged me and it is now the beginning of February and I still have not received it. I have sent emails to customer service, etc. and never heard back.
Helpful Report
Posted 10 months ago
Hi there, Thank you for your review. We sincerely apologize for the delay and any frustration this has caused. We understand how important it is to receive your order in a timely manner. We wanted to let you know that your order has now shipped and is in transit. One of our representatives also attempted to reach you by phone but was unable to connect. You should receive tracking details shortly, and if you need any further assistance, please don’t hesitate to reach out. Again, we truly apologize for the inconvenience and appreciate your understanding.
Posted 10 months ago
Cuatimer serbice was great ! Love my glasses!!
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Posted 10 months ago
Perfect website authentic products
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Posted 10 months ago
I ordered a pair of Oakley frames on January 13, 2025. Still haven't recieved the frames. If they do not arrive by February 13th I will cancel the order.
Helpful Report
Posted 10 months ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 10 months ago
The product was ordered early on a Friday east coast time. I paid for overnight shipping. It said same day shipping for the item I purchased. It did not ship same day. I am not sure if it's coming overnight.
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Posted 10 months ago
Very delayed shipping. Not happy with service
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Posted 10 months ago
Hi there, Thank you for your review. We sincerely apologize for the delay in shipping your order. We understand how frustrating this must have been and regret any inconvenience caused. We did send an email notification regarding the delay, but we completely understand that waiting longer than expected is disappointing. The good news is that your order has since shipped, and you should receive tracking details shortly. We truly appreciate your patience and your business. If there’s anything else we can do to improve your experience, please don’t hesitate to reach out to us at help@ezcontacts.com.
Posted 10 months ago
Great prices and efficient service!
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Posted 10 months ago
Their name lives up to the experience…EZ!!! Fast shipping too!!
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Posted 10 months ago
Easiest and most thorough company to work with.
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Posted 10 months ago
EZ Contacts has always been effortless on ordering. After ordering, shipping is always very fast and of course the product is exactly what I ordered. Thank you for being so great!
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Posted 10 months ago
EZContacts is rated 4.0 based on 22,702 reviews