Login
Start Free Trial Are you a business? Click Here

EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Fast shipping, easy exchange process if needed.
Helpful Report
Posted 10 months ago
I continue to order from this company because of the fair price for contact lenses without additional processing fees. Plus, my order was shipped in less than 24 hours and will be here within a week. I couldn’t ask for any better service!
Helpful Report
Posted 10 months ago
Easy website to navigate.
Helpful Report
Posted 10 months ago
Easy to order, appreciate the discounts
Helpful Report
Posted 10 months ago
Horrible. Wife ordered contacts. Almost a month later, after no one response and the runarounds, she gave up and canceled.
Helpful Report
Posted 10 months ago
Best price around for contacts. So easy to order. I didn't even need to dig out my prescription, EZContacts contacted my doctor for me! Order was placed last night, I got the notification that they shipped this afternoon. So fast and easy! Will order from here in the future!
Helpful Report
Posted 10 months ago
Easy to order, very reasonable prices. Free shipping option. It comes quickly.
Helpful Report
Posted 10 months ago
Absolutely horrible. Website says order processing in 3-5 days. I'm going on a month and still no glasses. Customer support gave some BS answer. Would not use again.
Helpful Report
Posted 10 months ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 10 months ago
I ordered frames as mine had broken and we were not in our home state to get to my primary eye doctor. So I ordered from EZ and they were prompt and were the correct frames and my lenses fit perfectly. Thank you.
Helpful Report
Posted 10 months ago
Great customer service and fast shipping. I will definitely order from them again.
Helpful Report
Posted 10 months ago
It was easy to order my lenses and the delivery was prompt!
Helpful Report
Posted 10 months ago
Awesome customer service!!
Helpful Report
Posted 10 months ago
I am pretty disappointed with them. Not quite sure this is legitimate business. First of all, they shipped the frame with multiple delays, and took almost a month. I was waiting for Rx so very inconvenient. Then I received a defective, bent frame. Very disrespectful to send a defective item. Then tried to reach them by sending multiple messages with no response. Finally reached them by phone call. Such a disappointing experience and waste of time.
Helpful Report
Posted 10 months ago
Hi there, Thank you for reaching out to us and providing feedback. We are so sorry to hear that you received a defective pair of glasses from us. That must have been so disappointing! Our quality control team thoroughly inspects all products before they are securely packaged for shipment, so we apologize that your order was not properly inspected or secured for transit before being shipped to you. We would be happy to take these back for either a refund or exchange, as you would prefer, and we will cover the return shipping as well. Please reach out to us at help@ezcontacts.com and we'll be glad to look into this for you. We appreciate your business with us and look forward to hearing from you shortly.
Posted 10 months ago
There are some great products to help with some new medications to help with the new diseases that have surfaced. Appreciate them!
Helpful Report
Posted 10 months ago
Ordered glasses 6 weeks ago. Still don’t have them.
Helpful Report
Posted 10 months ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 10 months ago
Just disappointed that I receive my email for 10% off my first order AFTER I actually placed my first order.
Helpful Report
Posted 10 months ago
great prices on name brands
Helpful Report
Posted 10 months ago
take way too long to ship. Stay Away
Helpful Report
Posted 10 months ago
Hi there, Thank you for your review. We sincerely apologize for the delay in shipping your order. We understand how frustrating this must have been, and we truly appreciate your patience. As a courtesy for this delay, we have refunded your shipping fee, and we’re happy to inform you that your order is now in transit. You should receive tracking details shortly. If there’s anything else we can do to improve your experience, please don’t hesitate to reach out. We truly value your business and hope to serve you better in the future.
Posted 10 months ago
I am a returning customer for a reason. EZContact site for me is "user friendly" and makes it easy to re-order. Prices are comparable to other providers I've researched.
Helpful Report
Posted 10 months ago
Ok pricing. But way too many emails.
Helpful Report
Posted 10 months ago
EZContacts is rated 4.0 based on 22,702 reviews