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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

The person taking my order was in such a hurry, I didn't even get to tell her I wanted more boxes, and she just hung up on me.
Helpful Report
Posted 8 months ago
The frames I ordered were great, when they finally arrived. The availability estimates were not accurate. 3 to 5 business days is not the same as 3 weeks.
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Posted 8 months ago
Terrible communication. Lied and said they emailed me me telling me that the order was out of stock and it would take 4-6 weeks but I never received an email. They don’t stock anything everything is drop shipped. Do yourself a favor and buy from another company. They give you the run around for about a month.
Helpful Report
Posted 8 months ago
Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. Upon checking your order, we see that our website states that this item has a 4-6 week processing time, and they were indeed shipped out within that time frame. We apologize if there was any miscommunication regarding this. Please don't hesitate to reach out should you require further assistance or clarification.
Posted 8 months ago
It was easy to order contacts and they are very affordable
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Posted 8 months ago
Glasses came defective, they are so wide (left side leg) that they dont fit my face and slide, the box also came broken, im going on vacation so its frustrating returning them since they are out of stock at the stores, be careful and inspect your sunglasses when purchasing in this website
Helpful Report
Posted 8 months ago
Thank you for your review. We are so sorry to hear that you received a defective pair of glasses from us. That must have been so disappointing! Our quality control team thoroughly inspects all products before they are securely packaged for shipment, so we apologize that your order was not properly inspected or secured for transit before being shipped to you. We would be happy to take these back for either a refund or exchange, as you would prefer, and we will cover the return shipping as well. Please email us at help@ezcontacts.com so we can assist you in doing so. We apologize again for the inconvenience this has caused you and look forward to hearing from you shortly.
Posted 8 months ago
Fast and efficient service.
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Posted 8 months ago
Easy to order and arrived promptly.
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Posted 8 months ago
I waited a month and a half for my item to even be shipped. I called customer service to inquire after a month and was told there was not an inkling of an idea when it will be shipped. Customer service was dismissive and unapologetic. Will not order with this company again; which is unfortunate because they have a great selection!
Helpful Report
Posted 8 months ago
Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 8 months ago
Not being a technical person, I found the site to be easy to manuever through. Getting my sizes and inputting my prescription went well. Placing my order was easy for me. It was a good expreience for me and I will definitely be ordering glasses in the future.
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Posted 8 months ago
I have been a customer of EZ contacts for a long time..they never disappoint! Thank you.
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Posted 8 months ago
Easy to reorder, quick shipping and great customer service!
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Posted 8 months ago
I have bought my best sunglasses from EZContacts! The name says it all! I will be back for more purchases🙏🏻
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Posted 8 months ago
Can someone explain why I still don’t have my package?!!
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Posted 8 months ago
Thank you for your review. We are glad to inform you that your order is currently in transit, and the tracking information was emailed to you. If you haven’t seen it, please check your spam or promotions folder. Please feel free to reach out to us at help@ezcontacts.com if you need it resent or have any other questions. We appreciate your business with us and wish you a wonderful day ahead.
Posted 8 months ago
Good price, but the contacts were manufactured 8 months ago. Still well within expiration date, but could be an issue if bulk purchasing for an extended period.
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Posted 8 months ago
This is the best company I have ever ordered contacts from. Prices were great. Customer service was great and they were delivered fast. It was a seamless transaction and am very happy with their service.
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Posted 8 months ago
Great price, I've been wearing these frames for years, will buy again.
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Posted 8 months ago
EZ Contacts is the most reliable source for contacts!
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Posted 8 months ago
It’s a perfect fit for me! Everything is so much better than what I expected! Thank you!
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Posted 8 months ago
Re-ordering is very easy! I hate that I ordered the day before a sale and I will not get the sale price, that is very frustrating. Also, shipping has taken a week to even “process” my items- it still has not been shipped yet.
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Posted 8 months ago
i paid for overnight, but it delayed so long the cost made it unfair.
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Posted 8 months ago
EZContacts is rated 4.0 based on 22,714 reviews