Login
Start Free Trial Are you a business? Click Here

EZContacts Reviews

4.0 Rating 22,708 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Easy to order and arrived promptly.
Helpful Report
Posted 7 months ago
I waited a month and a half for my item to even be shipped. I called customer service to inquire after a month and was told there was not an inkling of an idea when it will be shipped. Customer service was dismissive and unapologetic. Will not order with this company again; which is unfortunate because they have a great selection!
Helpful Report
Posted 7 months ago
Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 7 months ago
Not being a technical person, I found the site to be easy to manuever through. Getting my sizes and inputting my prescription went well. Placing my order was easy for me. It was a good expreience for me and I will definitely be ordering glasses in the future.
Helpful Report
Posted 7 months ago
I have been a customer of EZ contacts for a long time..they never disappoint! Thank you.
Helpful Report
Posted 7 months ago
Easy to reorder, quick shipping and great customer service!
Helpful Report
Posted 7 months ago
I have bought my best sunglasses from EZContacts! The name says it all! I will be back for more purchases🙏🏻
Helpful Report
Posted 7 months ago
Can someone explain why I still don’t have my package?!!
Helpful Report
Posted 7 months ago
Thank you for your review. We are glad to inform you that your order is currently in transit, and the tracking information was emailed to you. If you haven’t seen it, please check your spam or promotions folder. Please feel free to reach out to us at help@ezcontacts.com if you need it resent or have any other questions. We appreciate your business with us and wish you a wonderful day ahead.
Posted 7 months ago
Good price, but the contacts were manufactured 8 months ago. Still well within expiration date, but could be an issue if bulk purchasing for an extended period.
Helpful Report
Posted 7 months ago
This is the best company I have ever ordered contacts from. Prices were great. Customer service was great and they were delivered fast. It was a seamless transaction and am very happy with their service.
Helpful Report
Posted 7 months ago
Great price, I've been wearing these frames for years, will buy again.
Helpful Report
Posted 7 months ago
EZ Contacts is the most reliable source for contacts!
Helpful Report
Posted 7 months ago
It’s a perfect fit for me! Everything is so much better than what I expected! Thank you!
Helpful Report
Posted 7 months ago
Re-ordering is very easy! I hate that I ordered the day before a sale and I will not get the sale price, that is very frustrating. Also, shipping has taken a week to even “process” my items- it still has not been shipped yet.
Helpful Report
Posted 7 months ago
i paid for overnight, but it delayed so long the cost made it unfair.
Helpful Report
Posted 7 months ago
Great, fast, and friendly service.
Helpful Report
Posted 7 months ago
Paid for expedited shipping so the contacts would arrive prior to traveling for an extended period, and the order sat at the warehouse for several days. Poor logistics and expedited shipping was ignored.
Helpful Report
Posted 7 months ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 7 months ago
Great service!
Helpful Report
Posted 7 months ago
Shipping was supposed to be free but your system wouldn’t let me use it so you charged me 11.95 for 3day and that is not the case when the contacts will arrive by USPS. Totally disappointed with your shipping policy.
Helpful Report
Posted 7 months ago
Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 7 months ago
These glasses i bought are 100% fake!! Accidentally missed the deadline to return because I was out of town but please do not buy from here if you are looking for authentic sunglasses AS THEY ADVERTISE they are
Helpful Report
Posted 7 months ago
Thanks for reaching out to us and providing feedback. EZContacts is proud to say that we do not sell any off-market or counterfeit products. All our products - eyeglasses, sunglasses, contact lenses, and eyecare - are 100% authentic and are purchased directly from the manufacturer (or their authorized distributors) that produces these products for brand-name eyewear and eyecare companies, and your glasses will include all the accessories (e.g. branded case and cloth, warranty cards, certificate of authenticity, etc.) provided by the manufacturer to ensure their authenticity. That being said, if it appears that the glasses you received are defective in any way, please email us at help@ezcontacts.com with pictures of the issues and we'll be glad to assist you in refunding you or reshipping a new frame. We apologize for the inconvenience and look forward to hearing from you shortly.
Posted 7 months ago
Very reasonable priced
Helpful Report
Posted 7 months ago
EZContacts is rated 4.0 based on 22,708 reviews