EZContacts Reviews

4.1 Rating 18,180 Reviews
74 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Cumbersome and repetitive at the end of the purchase process with needing to enter phone # and check three boxes to complete the order ... after which the same request is repeated.
Helpful Report
Posted 4 months ago
Hi there, Thank you for your review. We're so sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention. We set a high standard for ourselves, so we are disappointed to hear this was not met in your interaction with our business. We would like the opportunity to talk and investigate your feedback further. Please feel free to reach out to us at help@ezcontacts.com. We’ll work with you to resolve any issues as quickly as possible. We once again appreciate the feedback you provided and wish you a wonderful day ahead.
Posted 4 months ago
Advertising for free delivery but charged $8 for shipping. Other than all over good service.
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Posted 4 months ago
Hi there, Thanks for reaching out to us and providing feedback. We understand that you're having trouble getting free shipping on the product you want to purchase. It's possible that the product is already discounted, so it wouldn't qualify for free shipping, as free shipping is only available for products that are not discounted. Please feel free to reach out to us with your order number and we'll be glad to look into this for you. We appreciate your business with us and wish you a wonderful day ahead!
Posted 4 months ago
I love the glasses. And the prices are great as well. But I paid for the express shipping, but I had a significant delay. I would think that they would refund my express shipping fee.
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Posted 4 months ago
Purchased non-prescription sunglasses and the price was $50 lower than other sites, including manufacturer and Amazon. We'll see how satisfied I am when I receive them, but so far the experience was great and easy and I've received adequate communication on expected delivery date.
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Posted 4 months ago
Ease in ordering and fast shipping
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Posted 4 months ago
My experience with EZContacts has gone very smooth. I received a fairly good price. I haven't received my contacts yet, but I did receive notification that they enroute. I will probably use this company in the future for refills. Jill Hadley
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Posted 4 months ago
Fast, efficient service at a fair price—-can’t ask for more than that.
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Posted 4 months ago
4 stars but haven't received my stuff yet. Just finished ordering
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Posted 4 months ago
Easy experience
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Posted 4 months ago
Good price.
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Posted 4 months ago
Easy to navigate website, reasonable price. Keep up good work.
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Posted 4 months ago
Everything was easy, and the stupid contact processing charge was less than some other websites I checked.
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Posted 5 months ago
I really loved how the glasses turned out, but I thought it would arrive in less time :’) but it’s overall worth the wait. I patiently waited for them and it was it was worth it especially because I got them at a really good discount with the Black Friday. I love them 🥰
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Posted 5 months ago
very easy company to work with.
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Posted 5 months ago
EZ Contacts always has the best prices. I would have given them five stars had they had a policy which would allow you to exchange contacts if your prescription changes.
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Posted 5 months ago
EZ contacts Sale prices that are offered on the internet are not offered on your own web site.
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Posted 5 months ago
Great pricing but somehow they can never fit my lenses 100% into the frames. There’s always a small part of the rim that’s left out. Is this just pure laziness? I’ve never had any other eyeglass place do this. I went to a local optometrist and they said it’s ok but I don’t like it.
Helpful Report
Posted 5 months ago
Hi there, Thank you for your review. We're so sorry to hear you had a frustrating experience, but we appreciate you bringing this issue to our attention. We set a high standard for ourselves, so we are disappointed to hear this was not met in your interaction with our business. We would like the opportunity to talk and investigate your feedback further. Please feel free to reach out to us at help@ezcontacts.com. We’ll work with you to resolve any issues as quickly as possible. We once again appreciate the feedback you provided and wish you a wonderful day ahead.
Posted 5 months ago
Service good, but it should be highlighted that when a item is out of stock the highlight should be noticable
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Posted 5 months ago
The order process was easy to enter details. The attachment add process failed, (this process caused the most difficulty) Customer Service chat was able to assist quickly.
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Posted 5 months ago
A convenient way to order contacts. The only downside is the price which has almost doubled over the past few years for the exact same product. What used to cost $90 now costs $145.
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Posted 5 months ago
EZContacts is rated 4.1 based on 18,180 reviews