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EZContacts Reviews

4.0 Rating 22,684 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

The price is good as is customer service. Shipping took longer than expected.
Helpful Report
Posted 8 months ago
Great prices, options for product and postage. Always a promo code, huge help !
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Posted 8 months ago
I placed two orders for contacts on Thursday, October 31, 2024. Ordering the contacts was easy, and I had no problems. I’m a little disappointed, however, in the shipping process. The first order was placed around 10:30 AM. As of Monday (November 4), at 9:30 AM, I still have not received confirmation that my first order has shipped. The second order was placed about six hours later (around 4:40 PM). I received a notice on Monday (November 4) at 8:19 AM that the second order was shipped. While I’m happy that the second order has finally shipped, I can’t help but wonder, “How was the second order shipped before the first order?” When I placed both orders, there was a prompt each time that said I would receive the contacts within 3-5 business days. I took that to mean I should receive both orders sometime between Wednesday (November 6) and Friday (November 8). I made the assumption the period of time (3-5 business days) was due to the parcel carrier, not EZContacts. I was a little surprised to see that it takes EZContacts so long to ship the orders.
Helpful Report
Posted 8 months ago
Hi there, Thank you for your review, and we appreciate your feedback. We’re glad to hear ordering was easy, but we apologize for the confusion with the shipping process. We understand your frustration with the timing of the orders, especially with the second one shipping before the first. While we strive to process orders as quickly as possible, sometimes there can be delays in the shipping process. We’re sorry for any confusion regarding the 3-5 business day window, which applies once the order has shipped, not at the time of purchase. We’ll work to ensure a more consistent shipping experience in the future. If you have any further concerns, please reach out to us at help@ezcontacts.com. We appreciate your patience!
Posted 8 months ago
I have bought frames from here before and they withstood the test and looked beautiful. Haven’t received just ordered frames yet but expect the same service and value as before. Prices are great!
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Posted 9 months ago
Was glad you had them.
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Posted 9 months ago
EzContacts are good but they did say a lie. They told me that my contact brand was sold out and now I’m getting my order of contacts shipped to my house.
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Posted 9 months ago
Prices are great but the shipping takes forever.
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Posted 9 months ago
I loved the service but took longer then normal.
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Posted 9 months ago
Just ordered. Can’t give a five star ⭐️ until I receive contacts. S
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Posted 9 months ago
.........
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Posted 9 months ago
Ordering is easy but not thrilled with how long the shipment takes. Cost is comparable to other places.
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Posted 9 months ago
I have used ez contacts in the past. Usually there are freat products for a reasonable price and shipping time is fast. This time ez contacts was closed for several weeks. I was not notified of this until after i placed my order which was very disappointing.
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Posted 9 months ago
Ez to to place an order.
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Posted 9 months ago
Ordering was pretty easy and like the price
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Posted 9 months ago
Took a while to get order.
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Posted 9 months ago
The only issue I had is when I order a pair of Ray-Ban they didn’t say they were out of stock. Other than that everything is fine
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Posted 9 months ago
I thought shipping was free, but it wasn't.
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Posted 9 months ago
Easy to use website, quick shipping and contacts were just what I ordered
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Posted 9 months ago
Good contacts, however super duper high pricing, my friend has contacts and they got the same amount for almost 30$ cheaper
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Posted 9 months ago
When I ordered the wrong lenses, you took care of the return quickly and easily. I appreciate that.
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Posted 9 months ago
EZContacts is rated 4.0 based on 22,684 reviews