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EZContacts Reviews

4.0 Rating 22,239 Reviews
72 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

The agent was very helpful and curtious.everything was great except she said that she can't accept my 20 % coupon for first time customer. The computer would not let her. She did give me 5% off.
Helpful Report
Posted 3 months ago
Finding my contacts was easy and I'm thankful for a promo code. The only thing was verifying my prescription. I uploaded it multiple times and was always told it wasn't valid. But then my contacts were still shipped. Overall confusing and unclear on if my contacts are currently shipping with the correct lenses.
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Posted 3 months ago
EZContacts had the items that I wanted, and I was able to use my health insurance benefits card to make the purchases.
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Posted 3 months ago
A lot of my contacts in last order tore very easily not sure why. Other wise love the easy ordering
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Posted 3 months ago
At first I was skeptical but once I contacted customer service Ruth S. She fixed the issue immediately. I like that I can choose the amount of contacts I want
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Posted 3 months ago
I was in contact with Customer Service for about a week. Emailing back and forth needing the correct information. The person whom helped me was thorough in what they needed. I just didn't understand it all completely. I had asked for a phone call a time or two to make sure I was understanding everything that was needed. So that was a little frustrating but overall everything came out well.
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Posted 3 months ago
Took. 2 weeks after order to receive my shipment kind of slow.
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Posted 3 months ago
Eduardo o provided informed service in c o meeting my order. My CM20 discount was not provided and I could not manually enter my data into the website basket using PC, iPhone, or android my discount can be related on debit card Cwill102@aol.com
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Posted 3 months ago
Only thing I haven't liked is something with the customer service. Not sure if it's a medical thing but my issues with it are abnormal.
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Posted 4 months ago
Price of contacts are misleading due to the obscene service fee. What is that anyway?
Helpful Report
Posted 4 months ago
Hi there, Thank you for your review. We sincerely apologize for any confusion regarding the pricing of your contacts. We want to clarify that we do not charge any service fees beyond the advertised price for the products. We will investigate this matter further to understand where the misunderstanding may have occurred. Your feedback is valuable to us, and we want to ensure that you have a transparent and satisfactory experience with our service. Please reach out to us at help@ezcontacts.com, and we will be happy to assist you further. Thank you for bringing this to our attention, and we look forward to resolving this for you.
Posted 4 months ago
Cheaper than even 1 800 and online ordering is so easy even I can do it
Helpful Report
Posted 4 months ago
Took a very long time to get my Saint Laurent glasses but I am happy with them now! They look really good on and the prescription lens placement looks good. This was my first time ever ordering glasses online without even looking at them in person and I am happy with everything. Definitely place close attention to measurements.
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Posted 4 months ago
I find the turn-around time a tad lengthy; overall, however, the experience has been successful, so far.
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Posted 4 months ago
Best price EXCEPT you get the sale price but you have to pay for shipping? Couldn’t opt out and choose free shipping?? Which I didn’t understand but still the best price at this moment…..
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Posted 4 months ago
The order process was very straight forward and easy. And when I did have a problem verifying my prescription, customer service responded quickly. With their assistance, the problem was solved and my order was completed. I'll continue to use their services.
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Posted 4 months ago
My glasses took longer than expected, however the customer service was very good and kept me up to date on the progress of my purchase.
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Posted 4 months ago
I guess I will see if I get the correct lens
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Posted 4 months ago
Customer service is very good and provides professional support.
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Posted 4 months ago
It took a very long time to receive my glasses but they are perfect. I got them yesterday finally and they are everything I ordered. Good price
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Posted 4 months ago
Love the ease of ordering but sure wish there were discounts available for buying more than one box at a time and periodic rewards for loyal customers who have ordered and reordered for several years. Also very disappointed the price has gone up by two dollars per box in the past 3 months. Ridiculous
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Posted 4 months ago
EZContacts is rated 4.0 based on 22,239 reviews