Fantastic Services Reviews

Name: Fantastic Services
Address: 9 Temsford Close, North Harrow, United Kingdom
Rating: 4.38

4.4 Rating 1,145 Reviews

85 %

of reviewers recommend Fantastic Services

4.4

Based on 1,145 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Fantastic Services:

Fantastic Services Family started its journey back in 2009. It all began with a meeting of two like-minded individuals, company founders Rune Sovndahl and Anton Skarlatov. Rune needed a cleaner and Anton ran a cleaning business. Very quickly they both realised they shared a vision and could deliver cleaning services in a much better way, by working together.

With two laptops, a sofa to sit on and a shared mobile phone, a small operation was born. The aim was to build something simple but deliver the best service possible for both clients and cleaning crews. We call that philosophy 360-degree happiness.

From these humble beginnings, we've now grown into a multi-operational business offering a wide range of services to homeowners and commercial customers alike. We've continued to add more domestic services to enhance our portfolio and due to increased demand, these additional services have grown into their own separate brands.

Visit Website

Phone:

20 3404 3444

Email:

brandkeeping.cs@fantasticservices.com

Location:

9 Temsford Close,
North Harrow
United Kingdom
HA2 6LB

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Anonymous

Anonymous // 01/01/2019

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English

“Valentina was great! Everything cleaned to a high standard and she got lots done!”

Helpful Report

Dear Rachelle, Thank you for taking the time to rate our services. We are happy to know that we impressed you and we look forward to doing so even more on your next service. Kind Regards, Fantastic Services

“Ivan did a great job :)”

Helpful Report

Dear Henry, Thank you for your positive review! We're delighted that you had a great experience with us and we're dedicated to maintaining the highest standards of service for all our clients. Thank you for booking with us. Kind regards, Fantastic Services

“Amazingly thorough and clean as always, also Emilia is very kind with our little kids while she’s here!”

Helpful Report

Dear Corinna, We're thrilled to hear that you are happy with Emilia's work! Your feedback is invaluable to us and we'll continue to work hard to provide you with exceptional service in the future. Kind regards, Fantastic Services

“I had a Waste removal service performed yesterday by Miroslav and his assistant Todor, and I could not be happier with the results. Both were very supportive and helpful with all requests, lifting boxes, separating items and disposing them on the designated places, as well as lifting heavy stuff, disposing them outside with respect to the property and premises and being careful with indoors flooring and walls. This is a series of services I have hired with Fantastic Services, after a first bad experience, but decided to give a second chance alto the company and it could not have restarted any better. From the customer care team, led by Stacey, to the professionals sent to work on premises, I am a very happy customer. Thank you Miroslav for your professionalism and for doing things with a smile on your face. Definitely recommend your service.”

Helpful Report

Dear Susy, We are so pleased to know about the experience you had with the service. One of our main goals is to always provide our clients with the excellence that they deserve and it has been a pleasure to show you that. It would be such a pleasure for us to see you again and we look forward to having the chance of bringing a smile to your face yet another time. Kind regards, Fantastic Services

“As always the professional was absolutely on time and did a great cleaning job leaving the house sparkling clean Thanks”

Helpful Report

Dear Vyjayanthimala, We are delighted that we could meet your expectations and provide you with exceptional service. Your positive feedback means a lot to us and encourages us to continue delivering outstanding service. Kind regards, Fantastic Services

“Lovely person & great work!”

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Dear Robin, We are thrilled to hear that you had a great experience with us! We appreciate your business and look forward to serving you again in the future. Kind regards, Fantastic Services

“Had a call before, arrived on time. All cleaning carried out thoroughly.”

Helpful Report

Dear Huw, We truly appreciate your feedback and are so glad to know that you enjoyed your service. We look forward to seeing you again and providing another Fantastic Service for you next time when you would need it. Kind regards, Fantastic Services

“Great service as always, can happily recommend”

Helpful Report

Dear Alison, Your feedback is greatly appreciated. Thank you for allowing us to demonstrate our high-quality standard and professional attitude. We will make sure we keep up the good work. Thank you for choosing us, Fantastic Services

“Reliable service. Lovely lady providing excellent cleaning”

Helpful Report

Dear Helen, We are happy to know that you enjoyed your service. Thank you for rating us. We look forward to seeing you again and assisting you next time when you would need our help around the house. Kind regards, Fantastic Services

“Good service”

Helpful Report

Dear Bora, Thank you for taking the time to rate us. We are delighted to know that you enjoyed the service we provided and we look forward to assisting you again. Warm Regards, Fantastic Services

“Easy booking, and job done quickly and well for a good price. Only difficulty was with the app as couldn’t track properly or call operative. He arrived 30 mins early and I was 10 mins away with no means of contacting him as app not working properly.”

Helpful Report

Dear D Davey, Thank you for your feedback. We appreciate your positive comments. We apologise for the difficulty you experienced with the app. It's important for us to provide a smooth and efficient experience, and we apologise for any inconvenience caused. Your feedback regarding this issue will be shared with our technical team for further investigation and improvement. Best Regards, Fantastic Services.

“Jessie is simply such a very lovely young lady who’s always very keen to do an excellent job at cleaning our home and keeping it tidy for us. She’s simply the best cleaner we’ve ever had as she’s been with us for almost 6 months and I’ve never had any issue with her. Jessie very consistent and focused on her job. 10 stars all the way…”

Helpful Report

Dear Abiola, Thank you for taking the time to share your feedback. Excellence is something we always strive to provide and we are happy to know that you were impressed. We remain at your disposal and we look forward to assisting you again. Warm Wishes, Fantastic Services

“Iva was very thorough and efficient. Our flat looked fantastic after her visit!”

Helpful Report

Dear AH, Your feedback is greatly appreciated. Thank you for allowing us to demonstrate our high-quality standard and professional attitude. We will make sure we keep up the good work. Thank you for choosing us, Fantastic Services

“My cleaning technician Ivan from Fantastic Services done a very good clean of a stained matresse in my rental property. There was coffee spilt on it and the tenant had used their own solution on it which made it very sticky. Ivan was courteous and explained the whole cleaning process. I wouldn't hesitate in using him or his company for future cleaning.”

Helpful Report

Dear David, Thank you for sharing your experience. Knowing that our customers are happy with the service we provided is very motivational for us and we will make sure we keep up the high standard and efficiency. Thank you for allowing us to assist you. Kind Regards, Fantastic Services

“Great service from Ivan this morning, very professional and completed in less time than allotted. We had lots of water rings and few food stains which have all been removed. Really impressed!”

Helpful Report

Dear Rebecca, Thank you for sharing your experience. Knowing that our customers are happy with the service we provided is very motivational for us and we will make sure we keep up the high standard and efficiency. Thank you for allowing us to assist you. Kind Regards, Fantastic Services

“Happy with the work done and the excellent customer service.”

Helpful Report

Dear Patricia, We are delighted to know that you enjoyed your experience with us. Thank you for the lovely feedback. We always remain at your disposal and look forward to providing another Fantastic Service for you when you need it next. Kind regards, Fantastic Services

“Oven clean was good but bbq clean very poor indeed. Expected better.”

Helpful Report

Dear Rory, Thank you for putting your trust in us and giving us a chance to prove that improving your experience is our top priority. Our customer care team will remain at your disposal in the future. Kind regards, Fantastic Services

“Great service, very thorough and helpful”

Helpful Report

Dear Alison, We are happy to know that you enjoyed your service. Thank you for rating us. We look forward to seeing you again and assisting you next time when you need our help around the house. Kind regards, Fantastic Services

“Excellent carpet cleaning. Very professional”

Helpful Report

Dear Hussam, Thank you for taking the time to share your feedback. Excellence is something we always strive to provide and we are happy to know that you were impressed. We remain at your disposal and we look forward to assisting you again. Warm Wishes, Fantastic Services

“Ivan did a great job would recommend”

Helpful Report

Dear Charmain, Your feedback is greatly appreciated. Thank you for allowing us to demonstrate our high-quality standard and professional attitude. We will make sure we keep up the good work. Thank you for choosing us, Fantastic Services

Fantastic Services is rated 4.4 based on 1,145 reviews