Fantastic Services Reviews

Name: Fantastic Services
Address: 9 Temsford Close, North Harrow, United Kingdom
Rating: 4.38

4.4 Rating 1,145 Reviews

85 %

of reviewers recommend Fantastic Services

4.4

Based on 1,145 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Fantastic Services:

Fantastic Services Family started its journey back in 2009. It all began with a meeting of two like-minded individuals, company founders Rune Sovndahl and Anton Skarlatov. Rune needed a cleaner and Anton ran a cleaning business. Very quickly they both realised they shared a vision and could deliver cleaning services in a much better way, by working together.

With two laptops, a sofa to sit on and a shared mobile phone, a small operation was born. The aim was to build something simple but deliver the best service possible for both clients and cleaning crews. We call that philosophy 360-degree happiness.

From these humble beginnings, we've now grown into a multi-operational business offering a wide range of services to homeowners and commercial customers alike. We've continued to add more domestic services to enhance our portfolio and due to increased demand, these additional services have grown into their own separate brands.

Visit Website

Phone:

20 3404 3444

Email:

brandkeeping.cs@fantasticservices.com

Location:

9 Temsford Close,
North Harrow
United Kingdom
HA2 6LB

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Anonymous

Anonymous // 01/01/2019

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English

“Ivan did a fantastic job for my mattress”

Helpful Report

Dear Lisa, Thank you for sharing your experience. Knowing that our customers are happy with the service we provided is very motivational for us and we will make sure we keep up the high standard and efficiency. Thank you for allowing us to assist you. Kind Regards, Fantastic Services

“Kosta arrived very professionally and did an amazing job in our kitchen cleaning our oven and extractor fan. His communication and politeness was great too. Thanks again.”

Helpful Report

Dear Alex, Your feedback is greatly appreciated. Thank you for allowing us to demonstrate our high-quality standard and professional attitude. We will make sure we keep up the good work. Thank you for choosing us, Fantastic Services

“Ivan was fantastic”

Helpful Report

Dear Alice, Thank you for taking the time to rate our services. We are happy to know that we impressed you and we look forward to doing so even more on your next service. Kind Regards, Fantastic Services

“Ivan did a fantastic job for my upholstery”

Helpful Report

Dear Josh, Thank you for your 5-star rating. We are glad to know that you enjoyed the service we provided and we look forward to assisting you again. We will make sure we keep up the good work and we are grateful for the opportunity to impress. Warm Regards, Fantastic Services

“Super quick, one time and the oven looks incredible.”

Helpful Report

Dear Matt, Thank you for your brilliant feedback. We are well aware of how important time is nowadays and we are grateful for the opportunity to demonstrate our quick and thorough service. It would be an honor for us to assist again. Warm Wishes, Fantastic Services

“Ivan was on time and did a fantastic job”

Helpful Report

Dear Nikisha, Thank you for your lovely feedback. We work hard in order to ensure we are punctual for our clients as we are aware of how important that is. Knowing that it is appreciated and results in happy customers is the sheer motivation for us. Thank you for choosing us, Fantastic Services

“Georgi did a great job at cleaning a filthy sofa. He was good at communicating delays to arrival time due to traffic, and very chatty once here - perhaps a little less chat and a bit more attention to detail! A few splats from the steamer made their way onto the walls and mirror.”

Helpful Report

Dear Emma D, Thank you for your feedback. We are glad to hear that they did a good job cleaning your sofa. We appreciate your notes about some missed areas that were not immediately visible. We will take your suggestions into consideration, aiming for improved attention to detail while reducing chattiness. Overall, we are pleased to know that you are satisfied with the service provided. Best Regards, Fantastic Services.

“There was an issue when the website crashed while booking and a duplicate booking was created. However the problem was eventually resolved and the service was first rate as usual.”

Helpful Report

Dear Paul, Thank you for your 5-star rating. We are glad to know that you enjoyed the service we provided and we look forward to assisting you again. We will make sure we keep up the good work and we are grateful for the opportunity to impress. Warm Regards, Fantastic Services

“Good service”

Helpful Report

Dear Richard, Thank you for taking the time to rate our services. We are happy to know that we impressed you and we look forward to doing so even more on your next service. Kind Regards, Fantastic Services

“Always a great service - thank you! Super fresh!! :)”

Helpful Report

Dear Jen, Thank you for sharing your experience. Knowing that our customers are happy with the service we provided is very motivational for us and we will make sure we keep up the high standard and efficiency. Thank you for allowing us to assist you. Kind Regards, Fantastic Services

“Our carpet is like new. Thank you Ivan”

Helpful Report

Dear John, Thank you for your lovely feedback. We are happy to know that our quick and efficient service impressed you and we are grateful for the opportunity to leave your carpet looking new. Thank you for choosing us, Fantastic Services

“I had an issue with the cleaning service as it was someone who was supposed to be black listed, however the Fantastic team contacted me to find a resolution I was happy with.”

Helpful Report

Dear Glenn, Thank you for putting your trust in us and giving us a chance to prove that improving your experience is our top priority. Our customer care team will remain at your disposal in the future. Kind regards, Fantastic Services

“Ivan did a fantastic job”

Helpful Report

Dear Sean, Thank you for sharing your experience. Knowing that our customers are happy with the service we provided is very motivational for us and we will make sure we keep up the high standard and efficiency. Thank you for allowing us to assist you. Kind Regards, Fantastic Services

“Great clean thanks”

Helpful Report

Dear Alison, Thank you for your 5-star rating. We are glad to know that you enjoyed the service we provided and we look forward to assisting you again. We will make sure we keep up the good work and we are grateful for the opportunity to impress. Warm Regards, Fantastic Services

“Ivan was fantastic”

Helpful Report

Dear Chioma, Thank you for taking the time to rate our services. We are happy to know that we impressed you and we look forward to doing so even more on your next service. Kind Regards, Fantastic Services

“Good service good person.”

Helpful Report

Dear Hasan, Thank you for sharing your experience. Knowing that our customers are happy with the service we provided is very motivational for us and we will make sure we keep up the high standard and efficiency. Thank you for allowing us to assist you. Kind Regards, Fantastic Services

“The cleaner is lovely”

Helpful Report

Dear Nina, Your feedback is greatly appreciated. Thank you for allowing us to demonstrate our high-quality standard and professional attitude. We will make sure we keep up the good work. Thank you for choosing us, Fantastic Services

“Ivan did an amazing job”

Helpful Report

Dear Adrian, Thank you for taking the time to rate our services. We are happy to know that we impressed you and we look forward to doing so even more on your next service. Kind Regards, Fantastic Services

“Ivan did a good job”

Helpful Report

Dear Ankul, Thank you for your 5-star rating. We are glad to know that you enjoyed the service we provided and we look forward to assisting you again. We will make sure we keep up the good work and we are grateful for the opportunity to impress. Warm Regards, Fantastic Services

“Great service. Gentleman arrived on time to the minute and cleaned my oven really well. He was also a very polite and pleasant person and I would totally recommend him.”

Helpful Report

Dear Siobhan, Thank you for your lovely feedback. We work hard in order to ensure we are punctual for our clients as we are aware of how important that is. Knowing that it is appreciated and results in happy customers is the sheer motivation for us. Thank you for choosing us, Fantastic Services

Fantastic Services is rated 4.4 based on 1,145 reviews