Fantastic Services Reviews

Name: Fantastic Services
Address: 9 Temsford Close, North Harrow, United Kingdom
Rating: 4.37

4.4 Rating 1,150 Reviews

85 %

of reviewers recommend Fantastic Services

4.4

Based on 1,150 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Fantastic Services:

Fantastic Services Family started its journey back in 2009. It all began with a meeting of two like-minded individuals, company founders Rune Sovndahl and Anton Skarlatov. Rune needed a cleaner and Anton ran a cleaning business. Very quickly they both realised they shared a vision and could deliver cleaning services in a much better way, by working together.

With two laptops, a sofa to sit on and a shared mobile phone, a small operation was born. The aim was to build something simple but deliver the best service possible for both clients and cleaning crews. We call that philosophy 360-degree happiness.

From these humble beginnings, we've now grown into a multi-operational business offering a wide range of services to homeowners and commercial customers alike. We've continued to add more domestic services to enhance our portfolio and due to increased demand, these additional services have grown into their own separate brands.

Visit Website

Phone:

20 3404 3444

Email:

brandkeeping.cs@fantasticservices.com

Location:

9 Temsford Close,
North Harrow
United Kingdom
HA2 6LB

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Anonymous

Anonymous // 01/01/2019

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English

“The handyman was prompt and reliable. My kitchen shelve was installed properly. The technician wore a mask, gloves, shoe covers and maintained the required social distance. I would use Fantastic Services again.”

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“This was the first time using fantastic and to be honest it won't be the last. Very professional and efficient service, my cleaner was also very personable.”

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“Excellent gardeners who worked quickly and transformed my small garden in an hour! Highly recommended.”

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“During this lockdown I definitely needed garden maintenance so I turned to Fantastic services. I made the booking via phone call. The lady from the custom service was very polite and helpful and made my booking smooth and enjoyable. I highly recommend them. The gardener also did a great job and made my garden look more fresh and delightful to spend time there.”

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“The Fantastic Services' team have been truly a blessing for me! They come on a regular set schedule to clean my home. I have a large hairy yellow lab, a toddler and husband - so I called SOS! The team is always on time, very friendly, extremely hard-working, trustworthy & do a fantastic job. My stress level just melts away when they leave.”

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“The movers showed up on time and moved our items with ease. They had a long day but didn't complain even once even though one of them hit his leg and seemed like he is hurt. Both were professional and courteous, which made the moving service less stressful. My parents and I appreciate your hard work so much and will definitely recommend you to others and use you again in the future.”

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“I just bought my first home and booked Fantastic Services for a thorough cleaning. They did a thorough job, and my invoice came with before and after pictures. The cleaners were very professional and answered all my questions. They even gave me some recommendations on servicing/upgrading the heating system and pointed me in the right direction. I would definitely recommend this company to my friends. Thanks for the fantastic service!”

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“The key thing to know is they franchise all their services. If the job is done OK, all is well [see the good reviews] but if something goes wrong they disclaim all responsibility, so you are left high and dry [see the bad reviews]. There is no complaints procedure, the phone system is automated so you can not speak to anyone and they never return calls. So if you fancy a gamble, take your chances. Should be called Fantastic Lottery.”

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“Immediate response with a quick turnaround. Cleared our garden promptly. Polite and tidy. Would recommend using them.”

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“Fantastic Services are very friendly, courteous and also have great customer service. If you are looking for a cleaner that doesn't rip you off and also provide quality cleaning service, this is the place. I have been using them for years, and they have always been extremely polite and handy. The company have always accommodated my cleaning needs. Thank you!”

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“Vania did an amazing job with cleaning my house. Very efficient and hardworking. For my next cleaning I will definitely ask for her! Great service provided from Fantastic Services.”

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“Incredible oven cleaning service by Fantastic Services. The technician who carried out the job was very friendly and thorough. He was incredibly professional and also gave me some helpful maintenance advice. Excellent service, I recommend the company!”

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“From start to finish, they were professional and happy to answer questions. Six months later, our garden is beautiful and lush. We're excited to see it grow with time. I highly recommend Fantastic Services.”

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“Thanks to Chiko my oven looks brand new now. Very friendly, polite and hardworking. Simple and easy booking. Definitely will use Fantastic Services again.”

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“We had the kids continually running in and out with muddy shoes and dropping things on the carpet so really needed someone affordable and professional to come and clean our carpets at least every few months. Mostly because we have a little one learning to crawl, so its a must and Fantastic Services carpet cleaning does an excellent affordable job thank you, you are appreciated!”

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“Quality domestic cleaning, the technicians were helpful, kind and hardworking. I would use Fantastic Services again.”

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“Amazing service! Very professional from start to finish. Speaking to confirm details was clear and the customer care on the phone - very helpful. The guys that did the moving were amazing. Hardworking, efficient, looked after our property, helped us out with difficult items. Couldn’t have asked for more!”

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“We just moved to London and received a recommendation from a trusted friend to use Fantastic Services. During the process, the cleaner wore a mask, explained everything he was doing, and was careful and efficient. It was an excellent job with absolutely no problems or issues. He was not particularly noisy or bothersome during the cleaning. We followed the cleaner's instructions and let the carpet dry, which it did quickly.”

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“I wanted to prepare my garden for the winter season. It was a little bit neglected during the last months, so I booked a garden clearance service from Fantastic Services. The two guys that did the job were hard-working and knowledgeable. The result was amazing. I haven't seen my garden in such good condition for a long time.”

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“I was very pleased with the lawn mowing and jet wash combo service. My back yard was in a dreadful condition, but Fantastic Services brought it back to its beautiful former glory. Thank you so much and keep up the good work.”

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Fantastic Services is rated 4.4 based on 1,150 reviews