Fantastic Services Reviews

Name: Fantastic Services
Address: 9 Temsford Close, North Harrow, United Kingdom
Rating: 4.35

4.4 Rating 1,161 Reviews

84 %

of reviewers recommend Fantastic Services

4.4

Based on 1,161 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About Fantastic Services:

Fantastic Services Family started its journey back in 2009. It all began with a meeting of two like-minded individuals, company founders Rune Sovndahl and Anton Skarlatov. Rune needed a cleaner and Anton ran a cleaning business. Very quickly they both realised they shared a vision and could deliver cleaning services in a much better way, by working together.

With two laptops, a sofa to sit on and a shared mobile phone, a small operation was born. The aim was to build something simple but deliver the best service possible for both clients and cleaning crews. We call that philosophy 360-degree happiness.

From these humble beginnings, we've now grown into a multi-operational business offering a wide range of services to homeowners and commercial customers alike. We've continued to add more domestic services to enhance our portfolio and due to increased demand, these additional services have grown into their own separate brands.

Visit Website

Phone:

20 3404 3444

Email:

customercare@fantasticservices.com

Location:

9 Temsford Close,
North Harrow
United Kingdom
HA2 6LB

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Anonymous

Anonymous // 01/01/2019

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English

“Fantastic Services are very friendly, courteous and also have great customer service. If you are looking for a cleaner that doesn't rip you off and also provide quality cleaning service, this is the place. I have been using them for years, and they have always been extremely polite and handy. The company have always accommodated my cleaning needs. Thank you!”

Helpful Report

“Vania did an amazing job with cleaning my house. Very efficient and hardworking. For my next cleaning I will definitely ask for her! Great service provided from Fantastic Services.”

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“Incredible oven cleaning service by Fantastic Services. The technician who carried out the job was very friendly and thorough. He was incredibly professional and also gave me some helpful maintenance advice. Excellent service, I recommend the company!”

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“From start to finish, they were professional and happy to answer questions. Six months later, our garden is beautiful and lush. We're excited to see it grow with time. I highly recommend Fantastic Services.”

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“Thanks to Chiko my oven looks brand new now. Very friendly, polite and hardworking. Simple and easy booking. Definitely will use Fantastic Services again.”

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“We had the kids continually running in and out with muddy shoes and dropping things on the carpet so really needed someone affordable and professional to come and clean our carpets at least every few months. Mostly because we have a little one learning to crawl, so its a must and Fantastic Services carpet cleaning does an excellent affordable job thank you, you are appreciated!”

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“Quality domestic cleaning, the technicians were helpful, kind and hardworking. I would use Fantastic Services again.”

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“Amazing service! Very professional from start to finish. Speaking to confirm details was clear and the customer care on the phone - very helpful. The guys that did the moving were amazing. Hardworking, efficient, looked after our property, helped us out with difficult items. Couldn’t have asked for more!”

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“We just moved to London and received a recommendation from a trusted friend to use Fantastic Services. During the process, the cleaner wore a mask, explained everything he was doing, and was careful and efficient. It was an excellent job with absolutely no problems or issues. He was not particularly noisy or bothersome during the cleaning. We followed the cleaner's instructions and let the carpet dry, which it did quickly.”

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“I wanted to prepare my garden for the winter season. It was a little bit neglected during the last months, so I booked a garden clearance service from Fantastic Services. The two guys that did the job were hard-working and knowledgeable. The result was amazing. I haven't seen my garden in such good condition for a long time.”

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“I was very pleased with the lawn mowing and jet wash combo service. My back yard was in a dreadful condition, but Fantastic Services brought it back to its beautiful former glory. Thank you so much and keep up the good work.”

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“I was so happy with Fantastic Services! I called them with an urgent request to clean my dirty carpets. Their customer service was excellent. A very helpful service representative answered my questions and set me up with carpet cleaning within two days. The cleaning crew was efficient and respectful of our home. Most importantly, the old carpets look like new again. The prices were very reasonable. I will recommend them to everyone I know.”

Helpful Report

“This scam company is based in Varna, Bulgaria, rumours are it’s money laundering company to crime organisation named TIM, don’t be surprised if their phone operators are not understanding you - middle and college school students making little pocket money. 80% of their positive reviews are fake”

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“Monsters! Animals! This is fantastic, avoid them at all costs - working or using them for something! I used to work with them in UK - they can ruin your life, year and a half I was staying on same amount of money per day regardless of increased life costs. They gave me a company car - I was hit once from behind and they expected me to pay for the repair and top of that they wanted to charge me for insurance claim, so simple mathematics- I’m paying the repair and insurance claim and THE COMPANY takes the money from the insurance! This is one of the example how they work, after time when I start negotiating more money per day (5-10 pounds more, what HUGE AMOUNT) they offered to become a “partner” on %. And what is the percentage you wonder? I will tell you - 65%. But for the “company”, for you are the crumbs of 35%. And from this 35% you have to pay almost all work expenses - car fuel, car rent, equipment, detergents and etc., cool isn’t it?”

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“Georgi was simply "Fantastic"! My heavily soiled sofa was perfectly cleaned. I didn't expect that good results, and the sofa now looks nearly new. The previous accompanies I used, didn't give that effort, as Fantastic Services did. It was easy to communicate with their customer care, and the technician was thorough and kind. I recommend the company!”

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“My oven is pristine, and the washing machine has never looked better. Thank you so much! Came right on time and worked thouroughly. Recommend highly.”

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“This is a scam website, do not use. Booked twice and no one showed up either time, even after I confirmed the booking the second time. Now they are refusing a refund!”

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“This is a scam website, do not use. Booked twice and no one showed up either time, even after I confirmed the booking the second time. Now they are refusing a refund!”

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“We haven't been this satisfied in a long time. We had an event in London, and we needed a cleaning service, looked around, and found Fantastic Services. I must say that they are AMAZING. The cleaners G did a fantastic job!!!! I would use them again for any and every event I host. Great company and great workers! I would definitely recommend them to everybody.”

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“Quick, easy and quality service, my carpet looks amazing. The technician was realistic and honest about what was possible to be done with the stains, and what should I expect. Actually, he did a wonderful job, most of the stains were cleaned. Even stains that previously hired companies couldn't clean. Would definitely book again with Fantastic Services. Thanks.”

Helpful Report

Fantastic Services is rated 4.4 based on 1,161 reviews