Fastway Couriers Ireland Reviews

Name: Fastway Couriers Ireland
Rating: 1.11

1.1 Rating 627 Reviews

3 %

of reviewers recommend Fastway Couriers Ireland

Company Reviews

Questions

Metrics

1.1

Based on 627 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

Visit Website

Write Your review

Tell us how Fastway Couriers Ireland made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Fastway Couriers Ireland 1 star review on 9th May 2025

Supreme Assets Recovery AT G Mail .com

Fastway Couriers Ireland 1 star review on 2nd January 2025

Fastway Is Shite.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fastway New Ross.Avoid using this transport agency. They were supposed to deliver a package to me on Monday, but at the end of the day they said they couldn't deliver it because there was no one at home. Both that day and the next, there were people at home and we didn't hear a knock on the door. On Tuesday, they sent us an email saying that the package had been left in a safe place (the porch) and there was no package here. If they left it on the porch, I understand that they left it at the door, but my house is in a transit area and anyone can access the door. Also, as I've already said, there were people at home and no one heard a knock on the door. On Wednesday, we started a chat with Fastway customer service and they told us that it appeared that the package was being delivered. ???? I don't understand anything. They sent an email on Tuesday saying that it was delivered. On Thursday, we asked another question and they basically told us that we would receive a response and they cut off the chat. On Friday we went to the warehouse that the transport company has in New Ross and they told us that the package had been left with a neighbour, which we had not authorised at any time and they told us that the girl who delivered it would call us to give us more details and we are still waiting.”

Helpful Report

Posted 4 months ago

“They are the worst courier company in ireland, don't know y any company uses them , cos they are losing business , cos if I see they use them don't buy from that company.”

Helpful Report

Posted 4 months ago

“Doesn't even knock leaves parcel outside front door and sends and email saying it was left in a safe place "outside porch" even when there is no porch. Very negligent company would not recommend.”

Helpful Report

Posted 4 months ago

“Said they delivered the parcel, they didn't. When queried basically said nothing to do with them and go back to the sender.”

Helpful Report

Posted 4 months ago

“You actually left my delivery in the recycling bin, it's lucky I had to put them out tonight and I checked them. The item is fragile and easy to break and it says it on the package but you still put it out in -6c temperature. How hard is it for you to press my video doorbell just to let me know you delivered it. This isn't the first time it happened, many times with other deliveries. If there was a way to not have this company deliver anything to my house again I would choose it.”

Helpful Report

Posted 4 months ago

“The worst courier company in ireland, i have never received anything on time, I will try an avoid companies that deal with fastwat from now on. How can a company be so bad and do nothing to fix it, they are nearly impossible to contact. Package sitting with them weeks now and not moved.”

Helpful Report

Posted 4 months ago

“None of this is true as the reciver I did sign of? Website was extremely hard to navigate to make a complaint, did my own research and saw that a large number of people have the same problem with fastway. People dread having it for shipping and I know know why . Was told on new years that they couldnt ship the product, on the same day they said it's otw? Terrible.”

Helpful Report

Posted 4 months ago

“VERY BAD SERVICE BE AWARE OF FAST WAY BEING THEFTS I am extremely disappointed with my recent experience. I ordered an expensive gift, expecting it to arrive on time, but it got lost in the depot of Fast Way. Despite being an urgent delivery for a special occasion, the item has not arrived, and there has been no clear explanation or assistance from customer service. It’s incredibly frustrating to pay a substantial amount of money only to have a valuable item go missing without any resolution. This has completely ruined the surprise and caused a lot of unnecessary stress. I won’t be using Fast Way again for any future deliveries.”

Helpful Report

Posted 4 months ago

“I always have a problem with this company. Or they deliver it to the neighbours, or at the door without attempting to check if is there anybody at home. Today, I'm at home and I'm waiting for my parcel and I received an email that the parcel couldn't be delivered because there is no one at home. I think because is raining and the driver is lazy to do it! The company doesn't have a customer service, customer email or whatever!!!!”

Helpful Report

Posted 4 months ago

“Fastway is the ABSOLUTE worst courier company ever the website says to make arrangements to collect. Then "customer services" says we not allowed to collect.. we have been waiting for our parcel for more than a week. Worst service ever”

Helpful Report

Posted 4 months ago

“Very poor. Delivery goods to some other places. Lost my parcel.”

Helpful Report

Posted 5 months ago

“Try to avoid this company at all costs, christmas present not delivered but marked that is was delivered with signature. Not responding in customer services, the phone number is also not working. Worst company in Ireland!!!”

Helpful Report

Posted 5 months ago

“They just left the parcel on the road, under the rain. Couldn’t drive down the lane to deliver it at least to the door.”

Helpful Report

Posted 5 months ago

“My heart sank when I learned Fastway were the company delivering my grandsons Christmas presents from Smyths, they have vanished into the ether Smyths advised me to order them again but to do click & collect. Why does a reputable company like Smyths use a famously unreliable company like Fastway.”

Helpful Report

Posted 5 months ago

“If I could give zero stars I would, absolutely diabolical! Packages don't arrive, if by a miracle one gets delivered then get ready to search through the bushes to find it, call your neighbours to try track things down. Pure lies of deliveries with signature confirmation, NOT TRUE, a joke of a company.”

Helpful Report

Posted 5 months ago

“They said they had delivered a package and they didn't”

Helpful Report

Posted 5 months ago

“No contact information for ballyhaunis by either email or phone number”

Helpful Report

Posted 5 months ago

“Website useless, no way to contact only by phone. SM options not monitored. Had no choice in using them”

Fastway Couriers Ireland 1 star review on 19th December 2024

Helpful Report

Posted 5 months ago

“Absolutely shocking company daughters Xmas gift gone and didn't giveca jot justvtold sort lost u deal with it that was it should be banned from trading as couriers”

Helpful Report

Posted 5 months ago

“The worst courier company. They call twice and hang up. They were supposed to deliver my package about 5 times, they never deliver, I always had to go to the warehouse to get the package and once it was sent back. Every time I order something, I just pray that it doesn't go through fastway.”

Helpful Report

Posted 5 months ago

Fastway Couriers Ireland is rated 1.1 based on 627 reviews