Fastway Couriers Ireland Reviews

Name: Fastway Couriers Ireland
Rating: 1.11

1.1 Rating 627 Reviews

3 %

of reviewers recommend Fastway Couriers Ireland

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1.1

Based on 627 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Fastway Couriers Ireland 1 star review on 9th May 2025

Supreme Assets Recovery AT G Mail .com

Fastway Couriers Ireland 1 star review on 2nd January 2025

Fastway Is Shite.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Auwful company very bad, got a email 3 days ago saying package delivered nothing no way of contacting them no one answering emails this was for xmas for the kids I'm devastated very poor service actually no service at all.”

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Posted 5 months ago

“Parcels thrown outside in rain on numerous occasions”

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Posted 5 months ago

“Useless company thats ruined an important xmas gift Package lost on website and unreachable customer service joke of a buisness”

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Posted 5 months ago

“Just shocking. Just leave parcels at front door so visible to public, don't knock on door. Even when I'm there! Parcels regularly delivered with "authority to leave" despite signature being required and never speaking with me. Parcels also delivered and signed for by someone by a name not at all local to me. How companies use Fastway for their delivery is beyond me”

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Posted 5 months ago

“I DONT KNOW HOW THIS COMPANY IS STILL EVEN HERE. THE SERVICE IS BEYOND BAD. I NEVER ENCOUNTERED THIS BAD SERVICE. RECEIVED 4 EMAILS MENTIONING THAT THE DELIVERY WILL BE TODAY. WELL AS EXPECTED IT NEVER CAME. CONTACTED THE CUSTOMER SERVICE, IT IS EVEN USELESS. NOBODY REPLIED MY EMAIL.”

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Posted 5 months ago

“Came home to find that parcel had been left on the ground outside our gate where it so easily could’ve been stolen. Placement of the parcel would suggest that driver just opened the door, threw it out of the van, and drove off. All other Fastway drivers have placed parcels inside our gate and out of view so I’m genuinely shocked that this has happened, especially so close to Christmas when the majority of parcels delivered are valuable Christmas presents for people. Driver would want to have a little more cop on and respect for others.”

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Posted 5 months ago

“Was waiting for a delivery from Waterford for 13 days & then I get an email from Fastway to say that they delivered it & a signature was obtained. Well I was in all day & no delivery came to my door. I emailed them & they said they'd be in touch & I'm still waiting. They're not very professional & usually when they deliver items, they throw it over the wall & can't be bothered even coming into the garden & ringing the doorbell. Thankfully I haven't bought anything in the past that is fragile & can be broken.”

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Posted 5 months ago

“Was supposed to have a delivery today got massage this morning to say parcel would be delivered today waited in all day and nothing then get massage at 8.10 this evening say attempted delivery was made a pack of lies and this is not the first time this has happened absolutely disgraceful not happy”

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Posted 5 months ago

“The worst of the worst, I have a parcel box beside my door. A huge box with parcel box written on the top so they will be out of sight and dry. Fastway don't knock and just leave parcels out at my gate for the world to see, up on my windows even when it's pouring rain and I've ordered electronics and still the same with this crowd. All the other courier companies try knock and then can also read so they put them in the box that says parcel box on it. It's fairly straight forward. Don't know why companies choose this crowd, I hate to see that it's being delivered by Fastway.”

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Posted 5 months ago

“The fastway starts to mess with people's orders. One month and I am still waiting for my package, If there were zero stars I would put that instead of one.”

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Posted 5 months ago

“It would be difficult to know where to start in terms of just how poor this company is. Abusive driver, no way to adequately communicate with company with a complaint, messages re delivery sent after delivery completed so u can't actually rearrange delivery to another safe place.”

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Posted 5 months ago

“Horrendous service..good luck in finding a contact number that works..”

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Posted 5 months ago

“Fastway never fail to disappoint. They have 'lost' deliveries from both reputable and not so well known companies. I have had a lot of grief with them and had big disappointments for birthday and now Christmas. I will never order from a company that uses Fastway again. No wonder you can't call them by phone, they must be inundated with complaints.”

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Posted 5 months ago

“Was tracking parcel that i purchesed fastway was the courier i got a notification that the parcel was delivered 12 hours before the time stamp on the notification allways the same with fastway not a very reliable service”

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Posted 5 months ago

“Parcel was supposedly delivered on the 4th, apparently signed for, it was not delivered to me. They then retrieved it and say they delivered it to me on the 7th having obtained a signature, again not me. It was Saturday the day after the big storm, we were home with no electric, no sign of a parcel anywhere. Fastways have been a nightmare all year, the same thing happened a few months ago, also we had one parcel thrown over the fence into the hedge. We also had a delivery of two parcel for some one else, the nightmare of getting them picked up by Fastway. They did eventually pick them up. They do not give a damn for any one, not their customers or the people they are delivering to. As with others I will now not be ordering from any company that uses Fastway.”

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Posted 5 months ago

“The service is appalling. I was contacted 11 days ago to let me know that the parcel was going to be delivered that day...I haven't heard again. No is replying to my queries. The last 4 out 5 parcels delivered by them ended in refunds. The most outrageous excuses. This time not even that...the just not replying the queries.”

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Posted 5 months ago

“I cant say enough bad things about this company. Ive never had a delivery from them without an issue. Its never delivered to my house, usually left at the local shop without my permission or contact and that's if they bother to delver it at all. Latest one was emailed as delivered 6 days ago, it was not. Ive sent 3 emails to customer service (that's a joke) and no one even bothers to reply. They shouldn't be allowed to trade.”

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Posted 5 months ago

“At home but parcel was left in the garden in the middle of a storm. No attempt to ring the door bell or send delivery notification. Delivered at 10 am, discovered at 3pm, a damaged sodden mess. What self respecting courier outfit would leave a parcel in such conditions. Blame is with the retailers….they have a choice and should abandon these crooks. A Post every time who have a duty of care. Again ZERO ZERO ZERO!”

Fastway Couriers Ireland 1 star review on 7th December 2024

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Posted 5 months ago

“The package was opened, part of it was stolen. The package is dirty. Customer service said that I should contact the sender???? Worst service in Ireland.”

Fastway Couriers Ireland 1 star review on 6th December 2024

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Posted 5 months ago

“Has to be worst delivery company in Ireland never delivers your package on time.Always get a email to say we at we attempted to deliver your package without success even doe there is 100 people work in the building from 7am till 6pm....Hate when I order online and find out its fastway awful company.”

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Posted 5 months ago

Fastway Couriers Ireland is rated 1.1 based on 627 reviews