Fastway Couriers Ireland Reviews

Name: Fastway Couriers Ireland
Rating: 1.11

1.1 Rating 636 Reviews

3 %

of reviewers recommend Fastway Couriers Ireland

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Metrics

1.1

Based on 636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Fastway Couriers Ireland 1 star review on 9th May 2025

Supreme Assets Recovery AT G Mail .com

Fastway Couriers Ireland 1 star review on 2nd January 2025

Fastway Is Shite.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They just left the parcel on the road, under the rain. Couldn’t drive down the lane to deliver it at least to the door.”

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Posted 6 months ago

“My heart sank when I learned Fastway were the company delivering my grandsons Christmas presents from Smyths, they have vanished into the ether Smyths advised me to order them again but to do click & collect. Why does a reputable company like Smyths use a famously unreliable company like Fastway.”

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Posted 6 months ago

“If I could give zero stars I would, absolutely diabolical! Packages don't arrive, if by a miracle one gets delivered then get ready to search through the bushes to find it, call your neighbours to try track things down. Pure lies of deliveries with signature confirmation, NOT TRUE, a joke of a company.”

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Posted 6 months ago

“They said they had delivered a package and they didn't”

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Posted 6 months ago

“No contact information for ballyhaunis by either email or phone number”

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Posted 6 months ago

“Website useless, no way to contact only by phone. SM options not monitored. Had no choice in using them”

Fastway Couriers Ireland 1 star review on 19th December 2024

Helpful Report

Posted 6 months ago

“Absolutely shocking company daughters Xmas gift gone and didn't giveca jot justvtold sort lost u deal with it that was it should be banned from trading as couriers”

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Posted 6 months ago

“The worst courier company. They call twice and hang up. They were supposed to deliver my package about 5 times, they never deliver, I always had to go to the warehouse to get the package and once it was sent back. Every time I order something, I just pray that it doesn't go through fastway.”

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Posted 6 months ago

“Auwful company very bad, got a email 3 days ago saying package delivered nothing no way of contacting them no one answering emails this was for xmas for the kids I'm devastated very poor service actually no service at all.”

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Posted 6 months ago

“Parcels thrown outside in rain on numerous occasions”

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Posted 6 months ago

“Useless company thats ruined an important xmas gift Package lost on website and unreachable customer service joke of a buisness”

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Posted 6 months ago

“Just shocking. Just leave parcels at front door so visible to public, don't knock on door. Even when I'm there! Parcels regularly delivered with "authority to leave" despite signature being required and never speaking with me. Parcels also delivered and signed for by someone by a name not at all local to me. How companies use Fastway for their delivery is beyond me”

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Posted 7 months ago

“I DONT KNOW HOW THIS COMPANY IS STILL EVEN HERE. THE SERVICE IS BEYOND BAD. I NEVER ENCOUNTERED THIS BAD SERVICE. RECEIVED 4 EMAILS MENTIONING THAT THE DELIVERY WILL BE TODAY. WELL AS EXPECTED IT NEVER CAME. CONTACTED THE CUSTOMER SERVICE, IT IS EVEN USELESS. NOBODY REPLIED MY EMAIL.”

Helpful Report

Posted 7 months ago

“Came home to find that parcel had been left on the ground outside our gate where it so easily could’ve been stolen. Placement of the parcel would suggest that driver just opened the door, threw it out of the van, and drove off. All other Fastway drivers have placed parcels inside our gate and out of view so I’m genuinely shocked that this has happened, especially so close to Christmas when the majority of parcels delivered are valuable Christmas presents for people. Driver would want to have a little more cop on and respect for others.”

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Posted 7 months ago

“Was waiting for a delivery from Waterford for 13 days & then I get an email from Fastway to say that they delivered it & a signature was obtained. Well I was in all day & no delivery came to my door. I emailed them & they said they'd be in touch & I'm still waiting. They're not very professional & usually when they deliver items, they throw it over the wall & can't be bothered even coming into the garden & ringing the doorbell. Thankfully I haven't bought anything in the past that is fragile & can be broken.”

Helpful Report

Posted 7 months ago

“Was supposed to have a delivery today got massage this morning to say parcel would be delivered today waited in all day and nothing then get massage at 8.10 this evening say attempted delivery was made a pack of lies and this is not the first time this has happened absolutely disgraceful not happy”

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Posted 7 months ago

“The worst of the worst, I have a parcel box beside my door. A huge box with parcel box written on the top so they will be out of sight and dry. Fastway don't knock and just leave parcels out at my gate for the world to see, up on my windows even when it's pouring rain and I've ordered electronics and still the same with this crowd. All the other courier companies try knock and then can also read so they put them in the box that says parcel box on it. It's fairly straight forward. Don't know why companies choose this crowd, I hate to see that it's being delivered by Fastway.”

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Posted 7 months ago

“The fastway starts to mess with people's orders. One month and I am still waiting for my package, If there were zero stars I would put that instead of one.”

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Posted 7 months ago

“It would be difficult to know where to start in terms of just how poor this company is. Abusive driver, no way to adequately communicate with company with a complaint, messages re delivery sent after delivery completed so u can't actually rearrange delivery to another safe place.”

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Posted 7 months ago

“Horrendous service..good luck in finding a contact number that works..”

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Posted 7 months ago

Fastway Couriers Ireland is rated 1.1 based on 636 reviews