Fastway Couriers Ireland Reviews

Name: Fastway Couriers Ireland
Rating: 1.11

1.1 Rating 652 Reviews

3 %

of reviewers recommend Fastway Couriers Ireland

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1.1

Based on 652 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 7%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Fastway Couriers Ireland 1 star review on 9th May 2025

Supreme Assets Recovery AT G Mail .com

Fastway Couriers Ireland 1 star review on 2nd January 2025

Fastway Is Shite.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely disgracefull service my parcel has been sitting in their depot 8 days now I'm still waiting to recieve it ....I've emailed lots times to no avail they have never replyed to one query AVOID AVOID AVOID ever useing fastway no way to contact them for information should be closed down for being totally useless delivery company !!! If you order online and they use fastway to deliver run like the wind and order elsewhere!!”

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Posted 5 years ago

“Absolutely horrific customer service. Do not order off any company that uses Fastway. They have botched 2 orders off of me in the space of 4 weeks. Drivers did not text or call or ring doorbell (I live in an apt complex) & I was home on both occasions. Impossible to get anyone on the phone and I have sent countless e-mails during this time to no effect. Fastway admit no responsibility but keep sending back messages saying they ' delivered' with very little information in messages. They have no interest in establishing what happened to my almost €250 worth of goods and I did not sign for the items. I have received deliveries from DHL & DPD during this time frame with absolutely zero issues. If there was an option to give minus 10 here I would. The '1' is misleading.”

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Posted 5 years ago

“I know every single review is the exact same. But I’m going to give mine anyway. Doesn’t even deserve a star. I ordered my items on Saturday and payed €10 for it to be delivered in 3 days time. So naturally I assumed it’d be here by Wednesday. I got a notification to say my parcel was in the Bay on Monday morning and would arrive the day after. It’s now Thursday and my parcel is still sitting in the bay. I didn’t spend €10 for it to be delivered considerably late”

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Posted 5 years ago

“They are scammers The worst service I've ever seen. It's impossible to contact them and the tracking system is completely useless. After 1 week still waiting to receive 2 parcels from Dublin to Dublin...unbelievable! They are scammers don't use them at all!”

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Posted 5 years ago

Helpful Report

Posted 5 years ago

“Avoid – Booked in a parcel to be collected from my home but after waiting around all day for the collection they never turned up. Tried to call the Cork depot for an explanation but got no answer… just a looped message telling to press 1 for customer service or 2 for accounts. As per the website my only option was to re-book the collection… after already wasting a whole day waiting for collection why would I sign up for another??? Still haven’t heard a word from them as to why they never turned up. Absolutely appalling service”

Helpful Report

Posted 5 years ago

“My items were thrown over my back fence without any notes left to say where to find them. 4 days later I found them completely soaked through from snow and rain fall. Not happy at all. Would it really to much to ask for a note to be put in the letter box? Instead of an expensive game of hide and seek with my parcels.”

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Posted 5 years ago

“Awful customer service. Drivers refuse to do their job and deliver to the named address and instead leaves all parcels for those not living in town centres at the nearest collection point at which they would be stopping anyway. When told about the inconvenience of this for the PAYING CUSTOMER, the driver's then proceed to refuse to pick up any further parcels from the depot and leave them sitting there for days, stating they have incomplete addresses as they simply don't want to deliver it. It is a disgrace!”

Helpful Report

Posted 5 years ago

“I ordered some products on 7th January. After I contacted that company once, and Fastway 3 times ( 2 by email and 1 in person ), I finally got my parcel just a few minutes ago. It's 18th January today and it was supposed to be delivered between 11th-13th January. This is unacceptable ! In 2020, I have to wait 11 days for a box to make it from London,UK to Dublin,IE . And that's the Fastway ! P.S. The products are ok, no issues with them.”

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Posted 5 years ago

“As slow as a snail coming up the M1 with my sports direct order!!! In there Northern Ireland East hub since 28/8 sitting there the past 3 days doubt they'll but here today (Saturday), in time fr back to school on Monday!!!! So. Will have go tomorro shopping for trainers and have the hassle or returning the items into the bargain.... Delightful”

Helpful Report

Posted 6 years ago

“Fastway couriers have NO contact phone number. They have gone to a lot of trouble to remove their numbers from google completely. Their only contact is email. And it isn't fast. Further, their drivers are poorly treated franchisees who in my experience are quite happy to forge a signature and lob the parcel in bush. I'm told that they are better once they get to know you personally, but I've never met one to get to know since he's always off lobbing my parcel in my neighbour's bush. Obviously, I'm biased. So, I'd suggest that you check out the reviews for this company on Irish websites before you buy from a company that uses them.”

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Posted 6 years ago

“The delivery was perfectly on time. The item was collected on Wednesday and delivered on Friday. Very happy about that. However, more care should be taken when carrying fragile items such as my computer. The box was a little damaged but eventually pc was fine. That is the reason I am not giving the 5 stars.”

Helpful Report

Posted 7 years ago

Fastway Couriers Ireland is rated 1.1 based on 652 reviews