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Field and Trek Reviews

4.2 Rating 4,777 Reviews
79 %
of reviewers recommend Field and Trek
4.2
Based on 4,777 reviews
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Fantastic boot for the money, arrived promptly. Thanks.
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Posted 10 years ago
only half my stuff actually arrived. replacements not available as "sold out". still waiting for refund.
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Posted 10 years ago
I am happy with the service I received
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Posted 10 years ago
easy and effective, efficient service. would prefer to use royal mail
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Posted 10 years ago
My order was delivered very quickly, earlier than the estimate, which was excellent. However, one of the items on the order was missing. I queried this and have had to fill in forms to confirm that I am telling the truth. The process could take up to 10 days according to the website which is a lot longer than the original estimate of delivery. I would rather have waited longer for the correct order and have it delivered correctly. I am still awaiting a response from field and trek.
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Posted 10 years ago
Excellent delivery items arrived as ordered
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Posted 10 years ago
great price on goods. reasonable price on delivery and speedy too.
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Posted 10 years ago
had searched everywhere for this particular shoe and the offer at Field and Trek was very good value - also lots of other boots at good prices. Delivery was very quick too
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Posted 10 years ago
My order was processed very quickly and arrived on time.
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Posted 10 years ago
Ordering was easy and delivery efficient and very quick (particularly as it had to travel to New Zealand and arrived well within the stated 6 working day delivery time).
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Posted 10 years ago
Shoes came within 48 hours of ordering and just what was advertised.
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Posted 10 years ago
We have used Field & Trek for decades - since long before the Internet, and they have always offered a huge range of high quality outdoor equipment - and still do. When required, customer service is good, and delivery of ordered items is much quicker than estimated on the website. However, personal account maintenance and ordering process is less than slick with confirmation e-mails taking hours (even up to a day) to arrive - aren't these automated?
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Posted 10 years ago
Great product speedily delivered
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Posted 10 years ago
Excellent service! Would recommend to anyone.
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Posted 10 years ago
Good products at good prices that meant that even with paying for next day delivery, it was no more expensive than competitors eg. Go, Millets
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Posted 10 years ago
Easy to use site, really quick delivery and the wife lives her shoes. I will definitely use Field and Trek onlne again
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Posted 10 years ago
Great price and great product.
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Posted 10 years ago
tried on a pair of Salomon X ultra trainers in the shop in betws-y-coed. Had the exact same shoe previously and wanted another. they didn't have the green ashphalt I wanted and the very helpful assistant said I could get them on the internet. It turns out you can only get the black/autobahn on the website too. An improvement would be for you to tell me this in the shop so I could have walked away with them then instead of having to then order them and be in for delivery. That said the assistant was very knowledgeable and indeed showed me the a-pro which was even more comfy but lacked the gore-tex liner
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Posted 10 years ago
The order I made on Sunday 9th August I was pleasantly surprised to receive on Tuesday 11th August; the only drawback being that as it's a present for me from my wife at the end of the month I've yet to try on the boots!!
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Posted 10 years ago
No problems with the ordering process and delivery was quick I ordered the Karrimor stretch trousers as I I had previously bought the lined winter Karrimor trousers in the same size and they were fine, unfortunately the stretch trousers are very small for the size so now the y will have to be returned at my expense which I am not happy about.
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Posted 10 years ago
Field and Trek is rated 4.2 based on 4,777 reviews